Senior Software Engineer (Level II) Engineering Remote - USA The Senior Software Engineer (Level II) is a key individual contributor role for engineers who have demonstrated exceptional technical expertise, leadership, and autonomy within their teams. Senior Engineers in this role are expected to design and deliver complex, scalable solutions, drive technical decisions, and act as go-to experts in their domain. Senior Engineers at this level are trusted to solve intricate challenges, balance short- and long-term priorities, and ensure the success of their team’s most critical projects. What You Bring to the Team - Experience designing, building, and delivering scalable, reliable software. - Strong problem-solving skills and the ability to handle ambiguity and complexity. - Exceptional communication and collaboration skills with an ability to provide constructive feedback and mentor others. - A deep passion for technology, continuous learning, and quality. - A growth mindset and a desire to continually improve your technical skills and leadership abilities. Key Expectations - Problem Solving & Leadership: You are a strategic, autonomous problem solver who can drive complex projects from start to finish, managing multiple teams and technologies with minimal guidance. - Technical Excellence: You address long-standing technical challenges and advocate for scalable, high-quality solutions that balance immediate business needs with long-term sustainability. - Team Impact: You collaborate closely with your team, providing feedback, reviewing designs, and shaping priorities with your Technical Lead, Product Manager, and engineers. You may also serve as an interim TL when needed. - Mentorship & Collaboration: You raise the team's technical standards through code reviews, effective communication, and fostering best practices, contributing to the growth and success of your colleagues. - Impact & Quality Advocacy: Your work drives high-impact outcomes through reusable solutions and knowledge sharing (e.g., tech talks, documentation). You advocate for engineering best practices and ensure your team delivers reliable, customer-focused solutions. - Ownership of Complex Projects: You take full ownership of large, high-impact projects, ensuring they are scalable, sustainable, and aligned with the broader system architecture. Growth Opportunities As a Senior Software Engineer (Level II), you will have multiple avenues for growth: - Expand Your Technical Scope: Deepen your expertise in your current area or broaden your focus by working across multiple product areas or teams. - Master New Platforms: Continuously develop expertise in additional technical platforms, tools, or languages. - Take on Larger System Design: Own and design larger, more complex systems and cross-platform features, driving system-level architectural decisions. - Leadership & Mentorship: Develop your leadership skills by mentoring junior engineers and stepping into more significant technical leadership roles. You’ll work closely with your TL, PM, and Product Development (PD) teams to guide the technical direction of the team and the product. - Broaden Influence Across Teams: Grow into a cross-team technical leader, guiding larger projects or system-wide initiatives that span multiple teams. Career Path There are several paths for growth and advancement from the Senior Software Engineer (Level II) role: - Tech Lead (TL) II: Senior Engineers (Level II) can transition to a Tech Lead role, where they will not only be expected to continue excelling as strong individual contributors but also demonstrate leadership by owning projects, mentoring junior engineers, and driving technical decisions across the team. - Staff Engineer: To move into a Staff Engineer role, you’ll need to demonstrate deep technical expertise and the ability to autonomously lead large, impactful projects. Staff Engineers typically drive significant technical direction and contribute to shaping the overall architecture of systems at a higher organizational level. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy. Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range: $186,300—$279,500 USD We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us using this form. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here. India Applicants: link to HubSpot India's equal opportunity policy here. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: - HubSpot Careers - Life at HubSpot on Instagram HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

JOB SUMMARY: A software trainer is responsible for providing training and instruction on PrimeRx to individuals or groups. They possess a deep understanding of PrimeRx, Modules, and Applications. Excellent communication skills enable them to effectively convey complex technical concepts and adapt teaching methods to different audiences. They excel in delivering comprehensive training programs, utilizing instructional materials and interactive activities to engage learners. A software trainer also demonstrates coaching and mentoring abilities, guiding individuals and teams in enhancing their technical skills and problem-solving abilities. They continuously learn and update with enhancements to provide the most up-to-date and relevant training. A software trainer plays a vital role in empowering others with knowledge. This position is open to candidates located in New York, Chicago, and Texas only. KEY RESPONSIBILITIES: Responsibilities include but are not limited to: - Training: Basic, Intermediate, and Advanced - Schedule appointments for incoming requests via the Training mailbox from external clients and ALL MMS Departments. - Coordinate and Train external Enterprise clients in multiple sessions. - Provide clients with Basic Intermediate and Advanced Training; tailor the training to pharmacy workflow if required. - Module & Application Trainings; Add-On Trainings - Develop custom Training Agendas. - Client Facing Webinars - Educate external clients on MMS software products. - Research and fact-check for Webinar content. - Edit Webinars for content. - Provide coverage for external Webinars in the event of an absence of external Training team members. - Internal New Release Demo’s - Educate internal staff on new features. - Outreach and Documentation for all tasks - Document outreach for incoming requests on the Installation 2019 spreadsheet. - Document outreach for incoming requests in Zoho Desk. - Managing the Training Inbox - Address incoming requests from ALL departments. - Monitor the Training Mailbox and respond within 24-48 business hours. - Reply to incoming requests via phone and email (both). - Follow up on incoming requests. - Cloud Training; PrimeRx Cloud & ePOS - Provide clients with PrimeRx Cloud and ePOS Training; tailor the training to pharmacy workflow if required. - Stay updated with the latest bug fixes, enhancements, and new features. - Content Creation: Videos and Slides - Provide existing training videos to internal and external clients on demand. - Assist MMS Support in providing the correct video info for clients. - Maintain video links for sending to internal and external clients. - Address video requests from ALL departments - Create video assets for use in other projects. - Creating, Updating, and Maintaining Knowledge Base Articles - Create new Knowledgebase articles every week. - Document KB articles in Salesforce - Unpublish Knowledge Base Articles for DevOps to review and publish. - Update existing Knowledgebase articles every week. - Backup for the Trainers - LMS Maintenance for the Quizzes - Assisting At-Risk Clients - Address/work with and resolve issues with difficult clients. - Resolving and Closing Individual & Team Open Tickets - Address items in Salesforce: Unassigned Open Tickets. - Outreach to New Conversions and Add-Ons within 14 days of implementation - Constant feedback to improve Team Processes - Weekly 1-On-1 meetings - Compose agenda and talking points for weekly 1-on-1 meetings with supervisor. - Review and complete 1-on-1 action item documentation after each meeting. - Weekly Team Meetings - Must attend weekly team meetings with the camera on. - Provide feedback to improve processes. - Share feedback on the week’s training, meetings, and outreach that will be valuable for the team and company. - Cross Training - Provide coverage for Internal Training team members in the event of an absence of Internal Training team members. - Respond to internal requests for training information and materials. - Demo’s - Request Demo on a case-by-case scenario with the Manager’s approval. JOB COMPETENCIES: - Technical Expertise - Communication Skills: Verbal and written communication - Presentation Skills - Problem-solving and Troubleshooting - Adaptability and Flexibility - Continuous Learning - Interpersonal Skills - Time Management - Evaluation and Feedback - Cultural Awareness - Multitasking - Customer Service Skills - Proficiency with Microsoft: Word, Excel, PowerPoint, Outlook, Teams QUALIFICATIONS - Bachelor's degree in computer science, Information Technology or a related field (preferred) - 2 to 4+ years of experience in software training, customer education, or a related role - Proven experience in the healthcare or pharmacy sector. - Excellent communication and interpersonal skills, with the ability to build relationships with clients and internal stakeholders. - Analytical mindset with strong problem-solving abilities. - Minimum of 3 years of Pharmacy or relevant industry experience. - Minimum of 2 years of MMS/PrimeRx Experience - Preferably a minimum of 3 years of training experience. WORKING CONDITIONS: - Remote - Travel onsite if requested up to 30% BENEFITS: - Refreshments & Dining- HQ - Medical Insurance - Dental Insurance - Vision Insurance - 401k safe harbor plan, match up to 4% - HSA/FSA/Commuter - Paid STD/Life - Employee discount program - Employee assistance program - Spring Health - mental well-being program - Paid Prenatal Leave This position is open to candidates located in New York, Chicago, and Texas only. Our hiring process is in compliance with applicable law. All persons hired are required to verify identity and work eligibility and complete employment eligibility verification. We do not accept unsolicited headhunter and agency resumes. We will not pay fees to any third-party agency or Company that does not have a signed agreement with PrimeRx. PrimeRx is an equal-opportunity employer. We eagerly seek applicants of diverse backgrounds and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

• Plays a critical role in designing, developing, and maintaining complex software systems while providing technical leadership within a team. • Architect scalable and efficient solutions, ensuring software meets both functional and non-functional requirements such as performance, security, and maintainability. • Write high-quality, scalable, and efficient code, ensuring that software meets business and technical requirements. • Review and optimize existing code, conduct thorough testing, and troubleshoot complex issues to improve system performance and reliability. • Mentor junior developers, fostering a culture of continuous learning and best practices in coding, architecture, and software development methodologies. • Collaborate with cross-functional teams, including product managers, designers, and quality assurance professionals, to align technical solutions with business objectives. • Contribute to architectural decisions, evaluate new technologies, and drive innovation within the organization.

• Build and scale full-stack systems for live healthcare workflows • Write clean, tested code in React + Ruby on Rails • Design APIs for ops, logistics, and clinical insights • Collaborate directly with product and engineering leads • Review code, improve standards, ship fast • Own features from idea → launch → iteration