• Take end-to-end ownership of features and services: from design and coding to deployment, monitoring, and maintenance (“You build it, you run it”). • Collaborate with product managers and designers to shape solutions that solve real user problems. • Modernize and expand our front end while contributing to backend services and databases. • Contribute to the architecture, design, and implementation of new product capabilities. • Set up and improve CI/CD pipelines to deliver frequently and with confidence. • Ensure quality through testing (TDD/BDD), code reviews, and proactive issue prevention. • Apply best practices in DevOps, Automation, and Operational Excellence. • Share knowledge with the team.

• Design and build AI agent tools: Create backend services and APIs that AI agents can invoke to query data, trigger workflows, and interact with internal and external systems. • Integrate with existing services and APIs: Connect agent tooling to LanguageWire’s internal platform APIs, third-party services, and databases. • Define tool schemas and contracts: Design clear, well-documented tool interfaces that LLMs and orchestration layers can reliably consume. • Build agentic features and workflows: Implement end-to-end automated workflows where AI agents solve specific business cases across departments, from operations and finance to sales and project management. • Own your services end-to-end: From architecture and coding to deployment, monitoring, and maintenance (“You build it, you run it”). • Contribute to backend services and data layers: Extend existing .NET microservices and databases to expose the capabilities needed by AI tools. • Set up and improve CI/CD pipelines to ship reliably and frequently. • Apply DevOps and Operational Excellence best practices to ensure agent tools are observable, resilient, and secure. • Share knowledge with the team and help define how we build AI-powered products.

• Provide expert consultation for a specific software or application, leading on issues and resolutions • Optimize service delivery to meet business demands and service operations strategy • Recommend steps to optimize investments and benefits and to mitigate risks for a specific application • Identify suppliers, evaluate them, on-board new vendors, and oversee them • Work with project resources to provide design collateral and configure software components aligned with security policy and governance • Ensure adherence configuration standards and processes • Share knowledge of technology with relevant stakeholders • Take ownership of product's technical roadmap, from system architecture design to hands-on development • Responsible for the end-to-end process, including front-end and back-end configuration to meet product requirements • Define technical tasks, ensuring rigorous software quality • Perform comprehensive end-to-end testing, and provide expert troubleshooting for technical issues.

• Lead the design and evolution of a scalable federal healthcare benefits platform, setting technical direction and ensuring alignment across front-end, back-end, and integration layers. • Work closely with the Product Manager and government stakeholders to guide the program's vision and technical implementation. • Provide architectural guidance and hands-on support for solutions built with Ruby on Rails, React, and backend API integrations, ensuring performance, security, and scalability. • Oversee the design and implementation of RESTful APIs and system integrations, including third-party services and federal data systems. • Collaborate with product owners, UX designers, engineers, and stakeholders to translate requirements into technical solutions, driving delivery across iterative development cycles. • Establish and enforce best practices for code quality, testing, documentation, accessibility, and compliance with federal standards. • Mentor and develop engineering team members through code reviews, technical coaching, and day-to-day leadership. • In collaboration with the Product Manager, guide the team in backlog refinement, sprint planning, and technical execution, ensuring timely and high-quality delivery of new features and enhancements. • Oversee deployment, troubleshooting, and ongoing system maintenance, ensuring reliability and responsiveness to user needs. • Other responsibilities as assigned.