Role Description The Department of Computer Science at the University of New Mexico is seeking a highly motivated and energetic professional to serve as the department’s Sr. Fiscal Services Tech. The individual in this position will: - Initiate, process, and maintain records of a variety of complex fiscal, budgetary, and associated transactions, in direct support of the accountant and department administrator. - Investigate and resolve problems related to funds, budgets, expenditures, and procurement practices. - Provide reports and analyses on complex fiscal issues, as assigned. - Assist in the development, implementation, and management of fiscal systems and procedures, applying basic concepts, methods, and techniques. The successful candidate will be dependable and team-oriented, have excellent attention to detail and strong interpersonal skills, and collaborate effectively with a wide range of individuals in a very diverse work environment. Qualifications - High school diploma or GED. - At least 5 years of experience directly related to the duties and responsibilities specified. - Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Requirements - Ability to understand and apply general accounting processes. - Experience with UNM accounting systems and processes (Banner, MyReports, Workflow, ePAFs, Labor Distributions, JVs, Chrome River, LoboMart). - Ability to understand and apply University policies and procedures and Federal/State financial regulations. - Experience preparing and monitoring budgets using finance, accounting, budgeting, and cost control procedures. - Strong organizational and follow-up skills. - Experience with UNM purchasing card and related policies. - Experience reconciling, balancing, and maintaining standard accounting records. - Ability to use independent judgment and to manage confidential information. Benefits - This is a benefits eligible position. - The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. - UNM offers educational benefits through the tuition remission and dependent education programs.

Role Description We're looking for a Remote Client Coordinator to join our team! - Full-time position: Monday-Friday, 12:00pm-8:30pm EST - Competitive pay: $17 to $19 per hour - Location: Fully Remote! The Client Coordinator is responsible for servicing inquiries from clients, physicians, nurses, or any representative acting on behalf of a client. This position is responsible for data preparation, data entry, data tracking, documentation, and filing. All duties are handled with a high degree of quality customer service and in compliance with all regulatory and company standards. Duties & Responsibilities - Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information. - Utilize appropriate systems and databases to enter client or claimant information and/or retrieve information. - Maintain daily contact with the QA department regarding workflow and pending report status. - Contact providers for assignment and update database. - File and archive open and closed cases. - Verify all client information is current in the database and all client specific guidelines and/or rules or information is documented in the system. - Work independently and in partnership with other team members to ensure that questions are addressed, documented, and cases are returned in a timely fashion. - Direct calls to other departments as needed. - Perform various clerical duties such as typing, filing, emailing, and proofreading. - Assist in resolution of customer complaints and quality assurance issues. - Notify management of any report issues or concerns. - Ensure all practices are carried out in accordance with state and federal safety and legal regulations. - Perform other duties as assigned. Qualifications - High school diploma or equivalent required. - Minimum one year clerical experience; or equivalent combination of education and experience preferred. - Experience in a medical office or insurance industry preferred. - Must possess complete knowledge of general computer, fax, copier, scanner, and telephone. - Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet. - Must have ability to be trained on and adhere to HIPAA regulations and compliance standards. - Must be a qualified typist with a minimum of 40 W.P.M. - Ability to follow instructions and respond to management’s directions accurately. - Must demonstrate accuracy, thoroughness, and responsibility for quality of work, and ability to take initiative to identify improvements. - Must demonstrate exceptional communication skills. - Must be able to work independently, prioritize work activities, and use time efficiently. - Must be able to maintain confidentiality. - Must be able to demonstrate and promote a positive team-oriented environment. - Must be able to stay focused and concentrate under normal or heavy distractions. - Must be able to work well under pressure and/or stressful conditions. - Must possess the ability to manage change, delays, or unexpected events appropriately. - Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time. Benefits - Fast-paced team atmosphere - Competitive benefits - Paid time off - 401k Company Description MES Solutions, a respected pioneer of the independent medical examination (IME) and peer review services industry, is setting the standard for independent review services nationwide. We handle evaluations for a variety of property and casualty insurers, self-insureds, and third-party administrator’s business lines such as: automotive, disability, liability, group health, long-term care, FMLA, and workers' compensation. IME and Peer Review services play an important role in evaluating the appropriateness, medical necessity, cost, as well as certification of requests for care. IME services and Peer Review services are provided by MES Solutions, accredited by URAC for CORE Organizational Quality, and MES Peer Review Services, a URAC accredited Comprehensive Independent Review Organization, respectively. MES is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.

• Ensures contract compliance with company guidelines within an assigned area • Handles financials including accounts receivable, invoicing and pricing support within an assigned area • Responsible for client knowledge including threatened status and relationship with the company • Handles renewal process timely; negotiates new contracts within an assigned area • Responsible for business planning and budgeting within an assigned area • Plans for staffing needs including succession, bench-strength, and new business within an assigned area • Supports client relationships; builds executive relationships; supports internal relationships • Supports business development

Role Description The Vice President of Client Services is a strategic leader responsible for overseeing the end-to-end client experience, ensuring service excellence, and driving long-term client satisfaction, retention, and revenue growth. This role leads client-facing teams, builds strong executive-level relationships, and creates scalable service delivery frameworks. - Build and maintain strong relationships with key clients; act as a trusted advisor to executive stakeholders. - Oversee the resolution of critical client issues and ensure consistent delivery of service commitments. - Establish frameworks for client onboarding, account management, and continuous engagement. - Drive high levels of client satisfaction, loyalty, and long-term retention. - Lead, mentor, and develop high-performing teams (e.g., Account/Client Managers, Implementation teams, Customer Success Managers, Service Operations). - Foster a collaborative, client-centric culture focused on excellence and accountability. - Partner with Operations and Technology teams to implement scalable solutions and integrate best practices. - Drive revenue growth through client retention, contract renewals, cross-sell/upsell opportunities, and strategic account expansion. - Collaborate with Finance on forecasting, pricing strategies, and contract negotiations. - Manage the Client Services budget and ensure cost-effective service delivery. - Ensure alignment between pre-sales commitments and post-sales delivery capabilities. - Represent the voice of the client in internal meetings and strategic planning sessions. Qualifications - Bachelor’s degree in Business, Marketing, Management, or related field required; MBA preferred. - 10+ years of progressive leadership experience in client services, customer success, account management, or related fields. - Proven track record managing enterprise-level or strategic clients. - Industry experience required. - Exceptional leadership, communication, and executive presence. - Strong strategic thinking, analytical, and problem-solving skills. - Demonstrated ability to build strong client relationships and influence stakeholders at all levels. - Expertise in client success frameworks, service delivery methodologies, and customer lifecycle management. - Financial and business acumen, with experience managing budgets and driving revenue growth. - Ability to lead organizational change, scale teams, and optimize operational processes. Requirements - #LI-Remote - Maximum Base Pay: 175,000.00 USD