Role Description As a Chattel Loan Processor, you will work in a high volume, fast paced, team-oriented environment. You will be the Single Point of Contact on the loan file outside of conversations that are required to be conducted by a licensed Loan Officer. It will be your responsibility to work directly with the borrower and other outside parties to gather and clear conditions to get the file to closing quickly. Furthermore, the Chattel Loan Processor is responsible for maintaining manufactured home retailer, community, and borrower relationships by offering a high level of service during the loan process. - Serve the American Dream Through Attainable Home Ownership. Qualifications - 3+ years processing experience - 2+ years working in Encompass - Working knowledge of general lending guidelines and compliance laws - Experience in manufactured home loans is preferred - Experience closing construction loans is preferred - Must be able to multitask and work effectively with high amounts of pressure and expectations - Ability to communicate clearly and effectively with clients and team members to create a positive and cooperative work environment - Ability to adjust easily to work situations based on team member, group, or business needs - Excellent listening, organizational, and time management skills Requirements - Proficient on the computer and with general Microsoft programs. - Expert in issuing accurate conditions for portfolio loans based on the borrower’s unique characteristics and working with the borrower to meet those conditions. - Qualified to underwrite and clear credit and income conditions on portfolio loans. - Demonstrate consistent and accurate judgment in clearing conditions after a formal training process. - Excellent in time management, phone, and multi-tasking to maintain department SLAs. - Comfortable working under deadlines and being compensated for completing job function based on predefined key performance indicators. Benefits - Medical - Dental - Vision - Life - 401K match - PTO - Sick Time - 10 Paid Holidays - Remote work opportunities Company Description Since opening our doors in 1999, Cascade Financial Services has grown to become one of the most trusted lenders in Attainable Housing. Our goal is to help thousands of families realize the dream of home ownership by offering mortgage loan solutions customized to the manufactured housing marketplace leveraging state-of-the-art business automation coupled with the most skilled professionals in the industry. The Cascade culture lives in our team members! We are focused and dedicated to developing and providing a platform for growth. We are proud of the team that we've built and are looking for great people who will embrace our values and contribute to them: T.I.E.S. (Teamwork, Integrity, Excellence, and Service). We believe in work/life balance and a positive/family-like work environment. Together, we will continue to lead the way and make a difference. Join our team and assist us to Serve the American Dream Through Attainable Home Ownership.

• Project-Based Learning (50%) • We believe that the best internships are the ones where you can own and deliver on a project with support. Among the projects under consideration for summer 2026 are: • Merch Storefront - Support the launch of a pilot merchandise/storefront initiative under the supervision of the Director of Operations and in partnership with the Vice President, Strategic Communications & Research. • Election Action Tracker - Partner with the Election Partnerships Intern on the development of a local election action tracker, making recommendations on platform selection (e.g., Airtable, Google Sheet, etc.) and supporting the build and deployment of this new tool. • Google Drive and Knowledge Management - Help us design an overhaul of our core knowledge management tools, including a restructure of Google Drive and building the foundation for future AI-based knowledge management. • Data & Knowledge Management (~20%) • Audit, clean, and analyze organizational data to improve data integrity and support stronger engagement with core audiences (partners, individuals, and prospects) • As needed, help strengthen organizational systems by improving trackers, drafting templates, documenting repeatable processes, and supporting special projects as organizational needs evolve. • Operations & Special Projects (~10%) • Provide logistics support for team retreats and staff convenings (in person and virtual) including venue research, scheduling coordination, agenda preparation, and materials management. • Support special projects at the direction of the VP, People & Operations and Director, Operations as organizational needs evolve. • Immersive Learning (~20%) • Participate in internal and external team meetings, network-facing webinars, and coalition calls to develop a rich understanding of the Jewish pro-democracy ecosystem. • Attend a weekly meaning-making session with your supervisor to connect day-to-day tasks to the organization's broader mission and your own professional development.

Role Description The Vice President of Technical Services provides enterprise-level leadership and strategic direction for technical services across the organization. This role is accountable for defining strategy, setting performance expectations, and ensuring alignment between technical services, clinical priorities, and organizational growth objectives. This role is ultimately responsible for ensuring dialysis equipment, water systems, and facility infrastructure are safe, reliable, and compliant with all regulatory and company standards. The VP focuses on long-term planning, innovation, and enterprise performance--driving standardization, scalability, and continuous improvement while building leadership capability across the technical organization. Key Responsibilities - Strategic Leadership & Growth - Lead the execution of technical services strategy in alignment with organizational priorities - Oversee technical operations to achieve financial, operational, and growth objectives - Support expansion efforts including de novo clinics, acquisitions, and facility relocations - Evaluate and implement new technologies, products, and treatment modalities - Develop and manage capital planning, including asset lifecycle and replacement strategies - Drive continuous improvement initiatives to enhance efficiency, reduce downtime, and optimize equipment performance - Operational Excellence & Outcomes - Ensure all equipment and water systems meet company policy, manufacturer specifications, AAMI standards, and regulatory requirements - Establish and monitor key performance indicators related to quality, safety, and operational performance - Identify and improve business processes to enhance clinical and financial outcomes - Standardize and scale preventative maintenance programs and technical practices - Prioritize patient safety at all times - Regulatory & Compliance Leadership - Maintain expertise in federal, state, and local regulatory requirements and industry standards - Ensure all programs (chronic, acute, and home) maintain compliance and certification readiness - Lead audit preparedness, corrective action planning, and regulatory response efforts - Support implementation and adoption of systems (e.g., electronic documentation and tracking tools) - Partner in enterprise emergency preparedness and disaster response planning - Technical Infrastructure & Innovation - Oversee the performance and reliability of water treatment systems, dialysis equipment, and facility systems - Provide technical expertise for clinic design, equipment selection, and infrastructure planning - Champion innovation and advancement of technical programs, tools, and technologies - Ensure alignment of technical services with evolving clinical practices and treatment models - Partnerships & Enterprise Collaboration - Collaborate with clinical, operations, and corporate leaders to support organizational initiatives - Communicate technical performance, risks, and priorities across the organization - Build and maintain strong relationships with vendors, contractors, and external partners - Support cost management strategies and enterprise-wide initiatives - Promote a culture of service excellence and accountability - Effectively collaborate with operations, construction team, clinical services, and other stakeholders to maintain a safe and appropriate physical plant - Team Leadership & Development - Lead, develop, and support Technical Directors and regional technical leaders - Establish career pathways and development opportunities for technical team members - Partner with Human Resources on recruitment, performance management, and succession planning - Foster a culture of accountability, engagement, and continuous learning - Set clear expectations and hold leaders accountable for performance outcomes Qualifications - Required - Bachelor's degree in biomedical technology, business, or related field (or equivalent combination of education and experience) - Minimum of 5+ years of technical leadership experience in a multi-site healthcare environment - Deep knowledge of dialysis equipment, water systems, and regulatory standards - Proven ability to lead large, geographically dispersed teams - Preferred Skills - Strong strategic thinking and execution capabilities - Financial and operational acumen, including capital planning and cost management - Excellent leadership, coaching, and organizational development skills - Effective communication and stakeholder management skills - Advanced problem-solving and analytical capabilities Requirements - Oversight of Technical Directors and regional technical teams - Accountability for technical services performance, strategy, and budgets across the organization Work Environment & Physical Requirements - Frequent travel, including overnight travel (up to ~60%) - Exposure to clinical environments, chemicals, and biohazards - Moderate noise levels in clinical and office environments - Ability to perform physical activities as required in technical and facility settings

**Key Responsibilities:** - Deal Desk Management - Deal Structuring: Act as the primary point of contact for Sales to provide guidance on pricing, commercial terms, and complex deal structures. - Approval Workflow: Enforce and streamline the quote-to-contract approval process, ensuring all deals comply with internal policies. You will facilitate approvals for high-stakes deals, ensuring the CFO or VP of Sales has the context and data needed for rapid sign-off. - Contract & Pricing Integrity: Review Order Forms, contracts, and quotes for accuracy before they are sent to customers. Ensure quotes meet minimum margin or MRR requirements and that aggressive discounting is justified by strategic value. - Guided Selling: Assist the sales team in selecting correct product bundles and SKUs, ensuring mandatory add-ons are included and pricing dependencies (like volume-based tiers) are triggered accurately. - Custom Terms Audit: Identify and flag custom requests, such as non-standard payment terms, free trial clauses, or custom SLA commitments. Deal Operations (Deal Ops) - SOW & Quote Reconciliation: Verify that the Technical Scope matches the Commercial Quote by cross-referencing Presales Statements of Work (SOW) with Order Forms to ensure consistency. - Technical Validation: Confirm that the products or packages (SKUs) selected by the Account Executive are commercially accurate and technically consistent with the opportunity's constraints. - CPQ Support & Hygiene: Serve as the subject matter expert for Sales reps navigating the CPQ environment, providing real-time troubleshooting for configuration errors. Partner with RevOps to ensure the CPQ tool reflects the latest price books and discounting rules. - Process Improvement: Identify bottlenecks in the sales cycle and implement automated workflows to reduce friction for the sales team. LATAM Regional & Partner Support - Regional Commercial Liaison: Act as the primary Deal Desk point of contact for strategic LATAM-based partners.