Role Description American Health Plans, a division of Franklin, Tennessee-based American Health Partners Inc., owns and operates Institutional Special Needs Plans (I-SNPs) for seniors who reside in long-term care facilities. In partnership with nursing home operators, these Medicare Advantage plans manage medical risk by improving patient care to reduce emergency room visits and avoidable hospitalizations. If you would like to be part of a collaborative, supportive and caring team, we look forward to receiving your application! Essential Functions - Contracting providers and essential vendors in current service areas to maintain CMS adequacy and providing necessary services in the care of the Plan members. - Insuring providers and essential vendors in current service areas meet the credentialing requirements for their appropriate service lines. - Educating providers on the Health Plan(s) functions and roles in caring for its membership. - Ongoing educational updates as prescribed by CMS and the Health Plan(s) policies. - Conducting education presentations of the Health Plan(s) providers to ensure their understanding and commitment with the Health Plan(s). - Monitoring, maintaining and supporting provider relationships to ensure network coverage in all areas. - Working with and being involved in implementation as needed. - Establishing a positive work environment that encourages participation in process improvement and commitment to department/company success. - Completing corporate assignments as assigned. Qualifications - Must have knowledge and familiarity with all levels of medical services and ability to rapidly develop working relationships. - Must be able to accept instructions and work independently in the completion of goals and assignments. - Must have strong negotiation, organization, presentation, and time management skills. - Must be able to effectively communicate with all levels of medical staff to explain Health Plan(s) program, benefits, and goals. - Must be able to work effectively in a team environment. - Excellent computer skills, including Microsoft Office Suite. - Must be self-motivated, dependable, team and goal-oriented. Requirements - Experience in the health care field required. - Prior experience in network development/network services is preferred. - Prior experience with acute and post-acute facilities is beneficial. - Prior experience with Medicare Advantage plans is helpful. Licensing/Certification/Education Requirements - Bachelor’s degree. Other Requirements - Must be available to work 8 a.m. until 5 p.m. local time. - Position requires travel to network provider locations. - Teleworking is an option if criteria are met. Benefits - Affordable Medical/Dental/Vision insurance options. - Generous paid time-off program and paid holidays for full-time staff. - TeleDoc 24/7/365 access to doctors. - Optional short- and long-term disability plans. - Employee Assistance Plan (EAP). - 401K retirement accounts. - Employee Referral Bonus Program. Equal Opportunity Employer Our Organization does not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. The Organization will also make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made. This employer participates in E-Verify.

• Work in partnership with developers, testers, and program managers to design, operate, grow, and improve large-scale, computer-based services • Sustain Providence’s Nurse Call and clinical communications platform • Enable continued modernization of legacy nurse call, middleware, and enterprise Care Communication initiatives • Thrive in a culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect

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• Manage & support CID network infrastructure • Ensure reliable service for CID teams & customer programs • Troubleshoot and remediate service outages & degradation • Ensure consistent network policies and rules across environment • Provide hands-on support of data center network equipment • Support all network team projects and initiatives • Collaborate with team members and department leadership to modernize and update infrastructure as needed • Document network environment and participate in change management as required