Role Description Chronic Care Staffing is seeking a detail-oriented and patient-focused Remote CCM/RPM Enrollment Coordinator to support our chronic care management programs. This role is ideal for a Certified Medical Assistant (CMA/RMA) who enjoys engaging patients, explaining healthcare programs, and helping individuals actively participate in managing their chronic conditions. In this position, you will introduce patients to Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) services, obtain verbal consent, and serve as a trusted liaison between patients and care teams. Key Responsibilities - Conduct outreach to patients for CCM and RPM enrollment - Assess eligibility and explain program benefits clearly and professionally - Obtain and document verbal consent in compliance with CMS guidelines - Educate patients and families on chronic conditions, medications, and care expectations - Communicate effectively with providers and internal care teams - Promote positive patient experiences through proactive and compassionate outreach - Support care plan adherence and encourage self-management strategies - Ensure all documentation meets CMS, HIPAA, and CCS compliance standards Qualifications - Active, nationally recognized CMA or RMA certification - Current BLS certification - Direct experience with CCM and/or RPM programs - Strong organizational skills and sound professional judgment - Excellent verbal and written communication abilities - Strong critical thinking and problem-solving skills - Proficiency in Google Suite and EMR systems - Ability to work independently in a HIPAA-compliant home office environment Nice-to-Have Qualifications - Knowledge of CCM regulations, documentation, and billing requirements - Experience in care coordination, chronic care management, or transitional care - Background in patient and family education for chronic conditions - Familiarity with quality measures, reporting, or CMS compliance - Additional coursework or certifications related to care or case management - Team-oriented mindset suited to a remote work environment - Bilingual (English/Spanish) is a plus Home Office Requirements - HIPAA-compliant workspace free from distractions - Private room with a locking door - High-speed internet connection - Approved dual-monitor computer setup Benefits - Paid Time Off - 401(k) Retirement Plan - Health, Dental & Vision Coverage - No Weekend Work - Growth Opportunities

Role Description Wir suchen für unseren Klienten T.Eilers & Partner mehrere Empfangsmitarbeiter (m/w/d), die als erste Anlaufstelle für Kunden, Partner und Bewerber professionell, strukturiert und verbindlich auftritt. Genau hier kommst du ins Spiel. - Erste Ansprechperson für Kunden, Bewerber und Geschäftspartner - Annahme, Weiterleitung und strukturierte Bearbeitung von Anfragen (Telefon, E-Mail, Chat) - Terminvergabe und Koordination von Beratungsgesprächen - Pflege und Verwaltung von Kundendaten - Unterstützung bei organisatorischen Abläufen im Tagesgeschäft - Sicherstellung eines professionellen Außenauftritts Du sorgst dafür, dass jeder Erstkontakt positiv, klar und strukturiert abläuft. Qualifications - Freundliches, souveränes und professionelles Auftreten - Strukturierte und zuverlässige Arbeitsweise - Sehr gute Deutschkenntnisse in Wort und Schrift - Sicherer Umgang mit digitalen Tools (MS Office, Videokonferenzen etc.) - Organisationsstärke und Belastbarkeit - Wohnsitz oder Zweitwohnsitz in Deutschland Benefits - Remote-Arbeit oder Büro – je nach Präferenz - Digitale Infrastruktur und professionelle Tools - Weiterbildungsmöglichkeiten (z. B. Kommunikation, Gesprächsführung) - Flexible Arbeitszeiten: Ab 8 - 15 Stunden / Woche, ist der Verdienst je nach Qualifikation und Arbeitsumfang zwischen 530 Euro und 2.100 Euro monatlich - Teilzeit / Vollzeit und Selbstständig (z.B.: Virtuelle Assistenz ect.) ist auch möglich, das Einkommen wird entsprechend angepasst. - Vergütung je nach Arbeitsumfang und Qualifikation

Role Description A medical scribe works closely with healthcare providers to document clinical interactions in real time, ensuring accurate and detailed patient records. This role allows medical professionals to focus more on patient care by handling the documentation side of the encounter. - Documenting real-time patient encounters during virtual or recorded consultations using Electronic Medical Records (EMRs) such as Epic, AthenaNet/AthenaHealth, Cerner, or NextGen - Accurately capturing patient histories, physical exam findings, diagnostic impressions, treatment plans, and follow-up instructions - Updating and maintaining charts, medication lists, allergies, and problem lists - Assisting with administrative tasks such as templating notes and handling visit summaries - Reviewing prior records to provide context for current visits - Maintaining communication with providers for clarification and accuracy of documentation - Ensuring all documentation is HIPAA-compliant and meets clinical and legal standards - Demonstrating strong attention to detail and discretion in handling sensitive patient data Qualifications - Must have excellent verbal and written English communication skills - At least 1–2 years of experience as a medical scribe or in a clinical documentation role - Familiar with medical terminologies and clinical workflows - A healthcare-related degree is highly preferred - Proficient with Google Workspace and/or Microsoft Office - Experience with EMRs such as Epic, Cerner, or AthenaHealth is a plus - HIPAA Certification is a plus - Fast and accurate typing skills - Strong attention to detail - Organized and highly focused - Open to working night shifts Requirements - PRIMARY SYSTEM - Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher - Computer Memory/RAM: 8.00 GB - Computer Operating System: At least Windows 11 64-bit or macOS Ventura - Headset: Any USB-type headset with noise-cancelling feature - Camera: Capable of a clear and crisp video output - BACK-UP SYSTEM - OPTION 1 (BACKUP SYSTEM): - Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher - Computer Memory/RAM: 8.00 GB - Computer Operating System: at least Windows 11 64-bit or macOS Ventura - Headset: Any USB-type headset with noise-cancelling feature (Optional) - OPTION 2 (POWER SUPPLY - UPS): - Must be capable of powering your work station for at least 3 hours - Typically a device with 240Wh or higher will be sufficient - Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup) - PRIMARY INTERNET CONNECTION - DSL / Fiber Connection - Minimum of 100mb/s contracted - BACK-UP INTERNET CONNECTION - Minimum of 20mb/s (Cell) - RECOMMENDED SYSTEM REQUIREMENTS - PRIMARY SYSTEM - Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher - Computer Memory/RAM: 16.00 GB - Computer Operating System: At least Windows 11 64-bit or macOS Tahoe - Headset: Any USB-type headset with noise-cancelling feature - Camera: Capable of a clear and crisp video output - BACK-UP SYSTEM - OPTION 1 (BACKUP SYSTEM): - Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher - Computer Memory/RAM: 16.00 GB - Computer Operating System: At least Windows 11 64-bit or macOS Tahoe - Headset: Any USB-type headset with noise-cancelling feature - Camera: Capable of a clear and crisp video output - OPTION 2 (POWER SUPPLY - UPS): - Must be capable of powering your work station for at least 3 hours - Typically a device with 240Wh or higher will be sufficient - Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup) - PRIMARY INTERNET CONNECTION - DSL / Fiber Connection - Minimum of 500mb/s contracted - BACK-UP INTERNET CONNECTION - Minimum of 20mb/s (Cell or wired) Benefits - Starting Rate is $800 (USD) monthly - Employment Type: Independent Contractor - Free Training - Paid Time Offs - HMO Coverage - Optical Rewards - Performance-Based Increase - Permanent Work From Home

Role Description Outreach Specialists handle high-volume telephonic traffic with Hospitals and Providers on behalf of healthcare clients. They seek to schedule or otherwise secure delivery of medical records from across the country. - Coordinate the medical record collection process - Update contact and demographic information - Schedule an exchange of medical records - Coordinate any necessary follow-up The candidate for this position must have a disposition towards customer service, be assertive without being aggressive, and always maintain a professional demeanor. This position will require expert knowledge of navigating the Centauri Advance system and working with the MRT team. In addition to the summary described above, an Outreach Specialist II must be cross-trained or have equivalent experience to effectively perform key responsibilities of an Outreach Specialist for Premium Assist and/or Medical Record Technician. Qualifications - 1 year of experience working in a professional office environment - Relevant call center experience, healthcare industry a strong plus - High School Diploma or GED - Able to navigate Windows-based screening system effectively - Basic knowledge of Microsoft Office products - Understand customer service processing requirements - Place and receive calls via computer interface - Track/monitor/retrieve information on calls - Understands the management of call queues and has some experience in it - Familiar with commonly used concepts, practices and procedures - Cross Training in both Risk Adjustment Retro-Retrieval and Premium Assist Call Center - Ability to multi-task and navigate complex process flows - A pleasant disposition and ability to manage calls in a professional and courteous manner - Ability to manage a high volume of inbound/outbound calls Requirements - Manage a high volume of outbound/inbound phone calls - Manage documentation requests and scheduling of document exchange - Follow-up on outstanding document requests that are past due - Utilize email communication for retrieval or follow up of medical records - Document all communications in Centauri Advance - Work in a fast-paced environment - Types and transmits correspondence as necessary - Prepares for and participates in all appropriate meetings - Performs miscellaneous administrative tasks as required - Ensure you are logged in to work scheduled shift - Willingness to Flex and work multiple Service Lines as needed, specifically Risk Adjustment Retro-Retrieval and Premium Assist Call Center - Other duties as assigned Benefits - Comprehensive medical, dental, vision, and prescription coverage - Wellness program supporting overall well-being - Company-paid basic life and AD&D insurance - 401(k) plan with company match - Tuition reimbursement opportunities - Paid time off for vacation and illness - Six paid company holidays - Floating holiday - Company-paid training and computer equipment - Performance-based bonus program - Paid time off for volunteer activities - Employee referral bonus program - Career development and training opportunities, including leadership growth