Role Description The Condition Monitoring Expert II will remotely monitor machine health and coordinate the distribution of gathered information to ensure machines are operating properly to increase productivity and reduce risk. They will serve as the secondary resource for support to include monitoring and research of complex service alerts and other machine information while coordinating with customers or location personnel to provide solutions. - Performs data analysis, report generation, and technical consultation using technologies such as ultrasound assessments, vibration analysis, and oil analysis, and other contextual data collected from remote sensor applications. - Uses data analysis tools to identify impactful asset risks, and influence customer maintenance teams to leverage opportunities to reduce machine downtime, reactive labor, and failures. - Evaluates machine information, technical data, and component specification to provide asset focused proactive corrective actions to customers. - Analyzes data to determine trend changes, and probable causation to provide feedback and recommended corrective actions to preempt failures and prevent downtime/reduce cost. - Utilizes remotely gathered sensor data to detect, identify, and isolate specific component degradation and its causes prior to serious damage or actual failure. - Leads ongoing cadence calls, responds to incoming and escalated technical inquiries from customers via telephone and platform communication venues, and escalates to Senior level Condition Monitoring Experts for support in higher complexity analysis and communications. - Serves as a secondary triage for incoming customer inquiries and handles or escalates appropriately. - Effectively presents information to management and customers through creation of asset health reports, critical technical findings, and root cause documentation. - Communicates summaries of actionable recommendations quickly and accurately through translation of technical, statistical, and predictive data analytics into front-line action planning. - Connects directly with customer front-line technicians to guide troubleshooting, supporting data collection, and provision of OJT support in corrective actions. - Reviews installation of devices, validation of data accuracy, and provides initial insights from newly monitored equipment in the completion of the condition monitoring program “first-pass”. - Participates in customer facing training and consultation with emphasis on technical elements of monitoring data interpretation and corrective actions. - Provides excellent customer service and follow-up through ad-hoc and regularly scheduled customer meetings. - Assists customers in calculation of cost savings and identification of continuous improvement projects. Qualifications - Associates degree or equivalent from a two-year college or technical school and 4 years related experience and/or training or equivalent combination of education and experience. - Familiarity with industrial manufacturing environment and predictive maintenance activities. - Advanced understanding of machine diagnostics and complex operating systems. - Excellent customer service and communication skills. Requirements - Working toward Non-Destructive Testing (NDT) Level I certification in Ultrasound, Thermo/Infrared and Vibration. - ISO CAT I certification in Lubrication/Oil Analysis. - ISO CAT II certification in Vibration. Physical Demands and Working Conditions While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; stoop, kneel, crouch; and talk or hear. The employee is also required to use a telephone with headset for verbal troubleshooting, frequent use of a standard keyboard and computer to document calls in a ticketing system, and occasional use of other office equipment. The employee must occasionally lift and/or move more than 30 pounds. The employee is occasionally required to sit for long periods and use close and color vision. Work is typically performed in a moderately noisy business office. Benefits - Market leading benefit programs including Medical, Dental and Vision plans. - PTO. - A 401k retirement plan with employer matching. - Tuition reimbursement. Pay Range $80,697.47 — $103,204.94 USD Equal Employment Opportunity ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status.

• Install, configure, test, and maintain application software and components • Ensure high availability and performance of systems and infrastructure • Monitor and analyze application performance, identifying bottlenecks and proposing solutions • Collaborate with developers to implement performance improvements and fixes • Maintain security, backup, and redundancy strategies • Participate in the design of information and operational support systems • Provide technical support when required • Develop and maintain basic scripts (e.g., LUA) for application support and automation

• Act as the primary technical authority for Microsoft D365 , with accountability for overall system design, integrations, and architectural decisions • Advise the Technical Delivery Lead on platform-level technical decisions, risks, and improvement opportunities • Lead and enforce peer code reviews and technical design reviews for internal and contractor-developed solutions • Perform hands on development for complex, high risk, or time sensitive D365FO changes • Review and approve D365 X++ customizations, extensions, integrations, and data entities • Analyze business requirements and convert them into technical specifications and solution designs • Own and oversee D365FO DevOps pipelines, branching strategies, builds, releases, and environment synchronization • Lead internal escalation for D365 production issues • Provide technical governance and oversight for outsourced development partners

Role Description Wir besetzen aktuell eine Rolle als System Engineer (w/m/d) bei einem führenden Anbieter von softwaregestützten Informationssystemen. In dieser Position übernimmst du die technische Verantwortung für die zuverlässige Inbetriebnahme einzelner Software- und Kommunikationskomponenten in Kundenprojekten, installierst und integrierst Serverlandschaften und stellst deren reibungslosen Betrieb sicher. Wir suchen IT-Experten, die mit Leidenschaft komplexe IT-Infrastrukturen managen und aktiv die Schnittstelle zwischen Hardware, Software und Netzwerktechnik mitgestalten möchten. - Übernahme der technischen Verantwortung für die erfolgreiche Inbetriebnahme und Integration von Kommunikationssystemen in Kundenprojekten. - Eigenverantwortliche Installation und Integration komplexer Serverlandschaften, auch in virtuellen Umgebungen (z.B. VMware, Proxmox). - Implementierung und regelmäßige Wartung von Systemüberwachungen zur Sicherstellung eines reibungslosen Betriebs. - Erstellung umfassender Dokumentationen technischer Architekturen und Systemkonfigurationen. - Planung und Durchführung von System- und Integrationstests. - Qualifizierte Bearbeitung technischer Anfragen im 2nd und 3rd Level Support. - Kooperative Zusammenarbeit mit internen Entwicklungs- und Produktmanagement-Teams sowie externen Partnern. - Proaktive Mitgestaltung bei der Weiterentwicklung der Systemlandschaft und der eingesetzten Tools. - Aktive Unterstützung bei der Erstellung technischer Konzepte und Angebote. - Konzeption und Durchführung von Workshops sowie Schulungen für Kunden. Qualifications - Eine erfolgreich abgeschlossene Ausbildung oder ein Studium im IT-Bereich. - Fundierter Umgang mit Virtualisierungstechnologien und/oder Windows- und/oder Linux-Servern. - Gute Kenntnisse in der Telekommunikationstechnik (insbesondere VoIP, Switches). - Verhandlungssichere Deutschkenntnisse (C1-Niveau) und grundlegende Englischkenntnisse. - Reisebereitschaft für Kundenprojekte (ca. 20% der Arbeitszeit – ansonsten volle Remote-Möglichkeit). Benefits - Gehalt bis 70k€, ggfls. verhandelbar. - Fully Remote Rolle mit viel Raum für individuelle Flexibilität. - Betriebliche Altersvorsorge. - Vielfältige Weiterbildungsmöglichkeiten. - Top Arbeitsklima & hohe Mitarbeiterzufriedenheit (Kununu). Remote Work Policy In dieser Rolle kannst du fully remote in D arbeiten. Bis zu 20% deiner Arbeitszeit in dieser Rolle wirst du jedoch in Kundenprojekten vor Ort verbringen (Hotel & Mietwagen oder Bahn). Next Steps Wenn Du Dich hier bewirbst, dann schicken wir Dir zusätzliche Infos zum Unternehmen, zur Rolle und zum Gehalt, um Deinen Entscheidungsprozess zu unterstützen. Wenn Du weiterhin interessiert bist, laden wir Dich zu einem ersten Gespräch ein.