Role Description The Patient Advocate will be on the front lines and will act as the face of the organization for our customers including clinics, physicians, medical staff, and patients. The Patient Advocate will handle a variety of complex inbound and outbound inquiries to assist and empathize with our customers. - Responsible for coordinating testing services for patients by: - Reviewing test request forms and additional documentation submitted with a patient specimen to ensure accurate and timely testing. - Working with healthcare providers to complete the required documentation and sample submission. - Confirming insurance eligibility and benefit levels. - Communicating with patients to explain insurance coverage benefits and test information including process and turnaround time. - Employee will be on the phone approximately 60-80% of the time. - Independently manage assigned work and meet production and quality metrics. - Be the hub across all departments: work with the technology, revenue cycle, field sales, and lab teams on prompt handling of orders and billing processes. - Identify issues and trends and collaborate with your team and leadership to develop best practices to ensure we are providing the best service and experience to all customers. - Participate in the Quality Assurance plan. - Comply with applicable CLIA and HIPAA regulations. Qualifications - High School diploma or equivalent required with at least 1 year of relevant experience, or associate or bachelor’s degree. - Fluent in Spanish is preferred/encouraged. - Excellent interpersonal and communication skills. - Preference given to higher net typing speed applicants. - Excellent listening, transcribing, and self-review skills. - PC experience, including familiarity with Excel, Word, Internet, and e-mail. - Able to manage several tasks simultaneously, often under pressure. - Excellent organizational and task management skills and professional judgment. - Enjoys problem solving and identifying patterns. - Hardworking individual who loves working on a team and supporting others. Requirements - Lifting Requirements – sedentary work or exerting up to 10 pounds of force occasionally. - Physical Requirements – stationary positioning, moving, operating, ascending/descending, communicating, observing, pushing or pulling, and reaching. - Use of equipment and tools necessary to perform essential job functions. Company Description For more than 30 years, Myriad Genetics has led the way in precision medicine by delivering important insights to help people make informed health decisions. As a leading molecular diagnostic testing and precision medicine company, we are dedicated to advancing health and well-being for all. Our innovative genetic tests are used across specialties including oncology, women’s health, and mental health, empowering clinicians to personalize treatment and help their patients take proactive steps toward better outcomes. What inspires us – and you – is simple: Every test, every insight, and every patient story emphasizes our commitment to improving lives through science, innovation, and care. You’re ready to help shape the future of medicine. Your work will have meaningful impact, and your dedication can change lives. Learn more at https://www.myriad.com and follow Myriad Genetics on LinkedIn. We are an equal opportunity employer and place high value on inclusion and belonging. We prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. If you need assistance submitting your application due to a disability, you can request an accommodation by contacting recruiting@myriad.com . Please answer all questions completely. Please do not provide any information not specifically requested on this Employment Application form. To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Myriad Genetics will never request payment, solicit personal financial information, or conduct interviews via informal channels (e.g., personal email, text messages). All opportunity-related communication with Myriad Genetics will come from our employees, whose e-mail addresses end with "@myriad.com."

Role Description Are you a dedicated RN looking for a full-time, fully remote opportunity? We are seeking talented Registered Nurses to join our telephonic case management team. In this role, you will go beyond basic care coordination--serving as a clinical advocate, educator, and strategic partner in managing complex and high-risk cases. This flexible role allows you to work from the comfort of your home while making a meaningful impact on patients' lives. What You'll Do - Comprehensive Assessment & Planning - Conduct in-depth telephonic assessments of patients’ clinical, functional, psychosocial, and vocational needs. - Review medical records, claims data, and treatment plans to identify risks and opportunities for intervention. - Develop individualized, goal-oriented Case Management plans with measurable outcomes. - Care Coordination & Clinical Oversight - Coordinate care across providers, facilities, and support services to ensure appropriate, cost-effective treatment. - Perform utilization review and apply evidence-based criteria to support level-of-care recommendations. - Collaborate with physicians, clients, and interdisciplinary teams on complex or non-standard cases. - Identify alternative treatment options and Centers of Excellence when appropriate. - Patient Education & Advocacy - Educate patients on diagnoses, treatment options, medications, and lifestyle modifications. - Provide ongoing coaching to improve compliance, self-management, and overall health outcomes. - Address psychosocial barriers and connect patients to community and support resources. - Ongoing Monitoring & Evaluation - Maintain regular contact with patients and care teams to assess progress and adjust care plans. - Evaluate treatment effectiveness, patient engagement, and goal achievement. - Identify and document outcomes, including cost savings, barriers, and patient satisfaction. - Documentation & Communication - Maintain timely, accurate, and compliant documentation of all case activities. - Prepare case summaries, client reports, and authorization communications. - Track billable time and adhere to regulatory, accreditation, and HIPAA standards. Qualifications - Active, unrestricted RN compact license AND one of the following: - Certification as a Case Manager. - Minimum of three years of direct clinical patient care experience. Requirements - Exceptional verbal and written communication skills. - Strong problem-solving and decision-making abilities. - Ability to manage multiple cases and prioritize effectively. - Self-motivated and capable of managing responsibilities independently. - Proficiency in Microsoft Outlook and basic computer skills. - Reliable high-speed internet (minimum 25 Mbps download / 25 Mbps upload). Benefits - Competitive salary based on experience. - Remote work flexibility. - Supportive, collaborative team environment. - The opportunity to make a real difference in patient's lives.

Role Description We’re looking for a mental health on-call PRN clinical supervisor with a background in delivering crisis mental health services. You will manage direct patient services using innovative technology while also ensuring adherence to the highest quality service delivery of your team of direct reports. Responsibilities: - 80% - Manage risk by developing and overseeing emergency and crisis support processes: - Consult and provide direction to staff in their provision of services to individuals in crisis and complex cases. - Be available for immediate support during assigned and on-call hours for staff who are supporting individuals in crisis. - Be available to cover Response Services for staff performing a suicide assessment. - Identify areas for workflow improvement and work collaboratively to improve service delivery. - 20% - Ensure adherence to the highest quality service delivery: - Review SAFE-T Assessments, risk levels, interventions, and notes for more acute individuals. - Work collaboratively with coordinators, individuals, and referral partners to ensure a smooth referral and communication process. - Monitor communication and outreach documentation to ensure that staff are identifying appropriate immediate and longitudinal needs of patients. - Monitor shift handoffs, communication between coordinators, and expected duties throughout the shift. This position requires on-call coverage that can include weekdays, weekends, and holidays. The hours for this position are between 9am - 8pm ET. Shifts include 9am-2:30pm, 2:30pm-8pm, 9am-5pm, and/or 9am-8pm depending on need. Qualifications - At least a Master’s degree in psychology, nursing, social work, or related field. - An independent clinical license (LISW/LCSW/LMSW, LPCC, LMFT). - 5+ years of behavioral health experience. - Experience with adolescents (preferred). - Professional and organized in both written and verbal communication. - Ability to build rapport easily and provide support virtually with individuals who are experiencing mental health challenges. - Passionate about using technology and innovation to improve access to behavioral health services. - Strong insight and judgment, with the ability to make quick and clinically accurate decisions for best practice. - Strong organizational and technological proficiency, including the ability to simultaneously navigate multiple applications, document in real time, and maintain clinical focus while conducting suicide risk assessments. - Expected to cover at least 2 holidays per year and 2 weekend shifts a month. Company Description NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. As a HIPAA compliant organization, all team members shall: - Act in accordance with NeuroFlow’s Information Security Policies. - Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference. - Report security events or other risks to the organization. - Execute organizational security processes or activities. - Perform security responsibilities that are defined and communicated for their role. - Be responsible for their actions regarding the security of the organization.

Role Description Únete a uno de los mejores lugares para trabajar en Perú, puesto 16° del GPTW, líderes en servicios de Call Center. Actualmente estamos en búsqueda de: - ASESORES TELEFÓNICO DE VENTAS - 44 HORAS SEMANALES Disponibilidad: DE LUNES A SÁBADO DE 9AM a 6PM Descanso: DOMINGO Modalidad de trabajo: REMOTO Qualifications - Con o sin experiencia laboral previa en el rubro. - Actitud y ganas de tener un trabajo estable. - Manejo de computadora a nivel usuario. Benefits - Ingreso a planilla completa desde el primer día de trabajo con todos los beneficios de ley (gratificaciones, CTS, utilidades, vacaciones pagadas, asignación familiar, EsSalud, etc.). - Básico S/1130 + Comisiones atractivas S/800 a más + S/113 A-F + BONO DE LUZ + PLANILLA COMPLETA. - Capacitaciones CORTA Y REMUNERADAS desde el primer día. - Convenios educativos con universidades, institutos. - Descuentos corporativos para servicios de entretenimiento, restaurantes, entre otros. Company Description