Role Description Are you a dedicated RN looking for a full-time, fully remote opportunity? We are seeking talented Registered Nurses to join our telephonic case management team. In this role, you will go beyond basic care coordination--serving as a clinical advocate, educator, and strategic partner in managing complex and high-risk cases. This flexible role allows you to work from the comfort of your home while making a meaningful impact on patients' lives. What You'll Do - Comprehensive Assessment & Planning - Conduct in-depth telephonic assessments of patients’ clinical, functional, psychosocial, and vocational needs. - Review medical records, claims data, and treatment plans to identify risks and opportunities for intervention. - Develop individualized, goal-oriented Case Management plans with measurable outcomes. - Care Coordination & Clinical Oversight - Coordinate care across providers, facilities, and support services to ensure appropriate, cost-effective treatment. - Perform utilization review and apply evidence-based criteria to support level-of-care recommendations. - Collaborate with physicians, clients, and interdisciplinary teams on complex or non-standard cases. - Identify alternative treatment options and Centers of Excellence when appropriate. - Patient Education & Advocacy - Educate patients on diagnoses, treatment options, medications, and lifestyle modifications. - Provide ongoing coaching to improve compliance, self-management, and overall health outcomes. - Address psychosocial barriers and connect patients to community and support resources. - Ongoing Monitoring & Evaluation - Maintain regular contact with patients and care teams to assess progress and adjust care plans. - Evaluate treatment effectiveness, patient engagement, and goal achievement. - Identify and document outcomes, including cost savings, barriers, and patient satisfaction. - Documentation & Communication - Maintain timely, accurate, and compliant documentation of all case activities. - Prepare case summaries, client reports, and authorization communications. - Track billable time and adhere to regulatory, accreditation, and HIPAA standards. Qualifications - Active, unrestricted RN compact license AND one of the following: - Certification as a Case Manager. - Minimum of three years of direct clinical patient care experience. Requirements - Exceptional verbal and written communication skills. - Strong problem-solving and decision-making abilities. - Ability to manage multiple cases and prioritize effectively. - Self-motivated and capable of managing responsibilities independently. - Proficiency in Microsoft Outlook and basic computer skills. - Reliable high-speed internet (minimum 25 Mbps download / 25 Mbps upload). Benefits - Competitive salary based on experience. - Remote work flexibility. - Supportive, collaborative team environment. - The opportunity to make a real difference in patient's lives.

Role Description Únete a uno de los mejores lugares para trabajar en Perú, puesto 16° del GPTW, líderes en servicios de Call Center. Actualmente estamos en búsqueda de: - ASESORES TELEFÓNICO DE VENTAS - 44 HORAS SEMANALES Disponibilidad: DE LUNES A SÁBADO DE 9AM a 6PM Descanso: DOMINGO Modalidad de trabajo: REMOTO Qualifications - Con o sin experiencia laboral previa en el rubro. - Actitud y ganas de tener un trabajo estable. - Manejo de computadora a nivel usuario. Benefits - Ingreso a planilla completa desde el primer día de trabajo con todos los beneficios de ley (gratificaciones, CTS, utilidades, vacaciones pagadas, asignación familiar, EsSalud, etc.). - Básico S/1130 + Comisiones atractivas S/800 a más + S/113 A-F + BONO DE LUZ + PLANILLA COMPLETA. - Capacitaciones CORTA Y REMUNERADAS desde el primer día. - Convenios educativos con universidades, institutos. - Descuentos corporativos para servicios de entretenimiento, restaurantes, entre otros. Company Description

Role Description The Ambulatory Triage Registered Nurse functions as a member of the Family Medicine Care team, conducting duties such as: - Phone triage - Patient education - Scheduling appointments - Prior authorizations - Prescription refill - Referrals - Care coordination - Other related tasks as needed The nurse will primarily work from home once training has been completed and will support the Family Medicine Washington Pavilion office located on the east side of Indianapolis. Must reside in the Indianapolis area or surrounding counties. Qualifications - Graduate of National League for Nursing (NLN), Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), or National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA) accredited school of nursing, or three years of related professional nursing experience. - Licensed as a Registered Nurse (RN) with a valid license to practice in the state of Indiana as listed in the Nurse Licensure Compact (NLC). - Three years or more of nursing experience preferred. - Previous medical office/outpatient experience preferred. - Phone triage experience a plus. - Excellent communication skills. - Excellent team skills. - Compassionate and caring. - Accountable and self-directed. - EPIC experience a plus. Company Description Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Call Center Operator Remote Riverwoods, IL Richmond, VA Full time REQ500184 JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves This position serves as the primary point of contact for incoming calls from client facilities, facilitating all facilities and engineering department work orders. You'll provide excellent customer service while ensuring customers receive timely feedback on work order resolutions. The role requires managing multiple work request applications, following urgent escalation protocols, and maintaining strict confidentiality standards for patient privacy. You'll monitor queue times for productivity, process work orders through Corrigo, and ensure proper dispatch of all service requests while adhering to Call Center policies. Your day-to-day tasks will include: - Answering all incoming calls from client facilities, performing appropriate functions and verifying/updating call center documents - Processing facilities and engineering work orders through Corrigo, ensuring To Do’s are monitored continuously and work orders are dispatched properly and immediately - Following the escalation process for all urgent and emergency work orders or related service needs to ensure timely resolution - Completing data entry using multiple work request applications, including recording customer interactions, transactions, comments, and complaints - Responding to and following through on requests for information by completing research using available resources - Continually monitoring telephone queue time data to maximize productivity and meet performance metrics - Maintaining vigilant awareness of client requirements for confidentiality and privacy in all communications Physical Demands and Work Environment: - Ability to operate a Windows OS desktop computer for extended periods - Capability to handle multiple incoming calls and manage high call volumes - Ability to work in a call center environment with queue time monitoring requirements - Capacity to multi-task across multiple software applications simultaneously Required Qualifications: - High School Diploma or GED - 1+ years of applicable working experience in a call center environment - Ability to smoothly operate Windows OS desktop computer - Competent knowledge and functioning using WebEx and Microsoft Office Suite tools (MS Teams, Excel, Word, SharePoint, OneDrive) - Proficiency with Corrigo work order management system - Experience with Genesys Cloud or similar call center software - Excellent customer service skills with professional communication abilities Preferred Qualifications: - Associate or Bachelor's degree - Previous experience in a service dispatch or facilities coordination position - Experience with multiple work request or ticketing system applications - Demonstrated ability to suggest process improvements and efficiency enhancements - Background in facilities management or engineering service coordination This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 32,000.00 – 40,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: Remote –Richmond, VA, Riverwoods, IL If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: - 401(k) plan with matching company contributions - Comprehensive Medical, Dental & Vision Care - Paid parental leave at 100% of salary - Paid Time Off and Company Holidays - Early access to earned wages through Daily Pay