• Traduzir necessidades de negócio em soluções sistêmicas estruturadas e viáveis • Definir diretrizes arquiteturais para iniciativas corporativas e programas evolutivos • Desenhar arquiteturas orientadas a processos de negócio, garantindo integração entre sistemas • Estruturar soluções considerando aspectos de escalabilidade, segurança e performance • Apoiar o faseamento de demandas e priorização de iniciativas com base em impacto e viabilidade • Garantir aderência a padrões tecnológicos e boas práticas de arquitetura corporativa • Atuar na definição e governança de integrações (online e batch) entre sistemas • Avaliar riscos técnicos e propor estratégias de mitigação

• Support for day-to-day IT issues, diagnosing and resolving hardware and software faults, and assisting users in a primarily Windows-based environment with some macOS devices. • Installation and configuration of PCs, laptops, and peripherals (e.g., printers). • Management and monitoring of network infrastructure (LAN, WAN, VPN) and support for troubleshooting and fault resolution. • Administration and monitoring of the AWS-based server environment (EC2, S3, RDS, ElastiCache with Valkey and Redis, ELB, Lambda), continuous monitoring to ensure stability and performance, and management and oversight of backup and recovery systems. • Performing and monitoring regular backups and contributing to disaster recovery planning and data restorations. • Supporting the implementation of IT security measures, managing antivirus solutions and firewalls, and raising employee awareness of IT security. • Documenting IT systems, processes, and changes, maintaining a knowledge base, and producing reports. • Conducting user training on IT systems, new applications, and security policies. • Participating in IT projects, supporting rollouts of new systems, and working closely with business units and external service providers. • Receiving, prioritizing, and handling support tickets in Jira, as well as escalating complex issues and ensuring prompt problem resolution.

Title: Access & User Services Associate Location: Stony Brook United States Job Description: Required Qualifications (as evidenced by an attached resume): Bachelor's Degree (foreign equivalent or higher). Experience using productivity and collaboration tools, including Microsoft Office (Word, Excel) and Google Workspace (Docs, Sheets, Calendar), for scheduling, reporting, and communication-related tasks. Demonstrated experience providing high-quality customer service in a fast-paced, public-facing setting (e.g., academic support services, libraries, hospitality, or similar), including effectively resolving user concerns and maintaining a welcoming environment. Supervisory experience, including training, scheduling, or overseeing staff or student employees. Preferred Qualifications: Experience working in an academic or public library environment, with an understanding of access services operations. Experience using an integrated library system (ILS) or library services platform (LSP) (e.g., Sierra, Alma), including basic circulation, reporting, or user account functions. Brief Description of Duties: This position provides oversight of library locations during the library’s evening and occasional weekend hours. Responsible for opening and/or closing library locations, this position also provides service at assigned library locations, circulation services, and responds to inquiries in person, over the phone, and online. This position provides support for resource sharing, assisting with retrieval and shelving of library materials and stacks maintenance. This position works closely with student employees and collaborates with AUS staff on student employee supervision. The position also acts as a liaison between the evening/weekend staff and the daytime staff as well as with facilities and UPD to ensure clean, safe spaces for patrons. - Assist in overseeing operations in assigned areas, including service desk coverage, student supervision and responding to patron inquiries. Coverage of the Library Services Desk including circulation of library materials, processing of resource sharing and reserve requests, and answering library user questions in person and by phone while referring more complex reference questions to Reference staff. Assist with all aspects of Circulation Services. Assist patrons at the public computers. Knowledge of Access Services policies. Maintain appropriate statistics using library services platform (LSP), gate counts, and other methods. - Assist with the supervision of student employees, including training, scheduling, assigning and reviewing tasks, coordinating with other staff on performance assessment and monitoring work-study balance. - Assist with processing of resource sharing requests, including assigning requests to appropriate queues and responding to questions about request status. Retrieving, scanning, and preparing material for delivery. Requires knowledge of resource sharing policies and ability to use specialized software such as Alma, ILLiad, course management system, and scanning software and tools. - Respond to queries about library services and provide basic reference support at service desk, on phone, and online. Full working knowledge of the library services platform, including all functions in regard to patron files, processing of holds and receipt of library fine or fee payments, and knowledge of library resources. . Facilitate the response to library maintenance issues and referral to proper personnel. - Participates in and facilitates stacks maintenance and delivery operations for Access User Services. Under the direction of the Director of Access & User Services, - Coordinates and participates in the daily operations in support of stacks maintenance and delivery functions. Assigns and monitors the daily work of shelving and delivery. Establish procedures and train employees and student employees. Possess knowledge of stacks maintenance best practices and vision of delivery of services in Access & User Services. Maintain appropriate statistics regularly and meet benchmarks for area. - Maintains technical competency and skills through professional development opportunities. Participate in department and University-wide committees, events and professional organizations. - Other duties or projects as assigned as appropriate to rank and departmental mission. About the Libraries: The University Libraries are an essential partner in Stony Brook University’s mission of global leadership in research, discovery, and learning, positioning ourselves as the hub of collaboration, digital innovation, open scholarship, and creativity. We provide the best possible access to a wide-range of resources in multiple formats and world-renowned special collections and actively contribute to student success and faculty productivity through teaching and research services in alignment with the University’s strategic priorities. Our strategic vision is to embrace innovation and AI as key components in achieving our goals. As the largest academic research library on Long Island, the Libraries serve as a vital resource for regional and global communities. The Libraries’ strategic plan can be found here: https://guides.library.stonybrook.edu/c.php?g=1314005&p=10274908 The University Libraries play a key role in advancing the University’s commitment to furthering diversity, equity, inclusion, and accessibility in our spaces, collections, services, and outreach. We have a strong commitment to diversity, equity, inclusion, and accessibility values in our hiring, training, and daily work practices where differences are acknowledged, respected, and celebrated. We welcome candidates who genuinely embrace the empathy, courage, self-reflection, and intentionality of a diverse and inclusive workplace to apply. Special Notes: This is a part-time appointment. FLSA Non Exempt position, eligible for the overtime provisions of the FLSA. For this position, we are unable to sponsor candidates for work visas. Evening and weekend work will be required at times. Essential Position: This has been designated as an essential position based on the duties of the job and the functions performed. Positions that are designated as such may be required to report to work/remain at work even if classes are canceled, and the campus is working on limited operations in an emergency. Resume/CV and cover letter should be included with the online application. Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws. If you need a disability-related accommodation, please call the university Office of Equity and Access (OEA) at (631) 632-6280 or visit OEA. In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here. Visit our WHY WORK HERE page to learn about the total rewards we offer. #I-TG1 Job Number: 2601359 Official Job Title: Instructional Support Associate Job Field : Administrative & Professional (non-Clinical) Primary Location : US-NY-Stony Brook Department/Hiring Area: University Libraries / Access & User Services Schedule : Part-time Shift :Evening Shift Shift Hours: Mon - Thurs 4:00 pm - 12:00 am Salary:$41,008 @ .80 FTE Appointment Type: Term Salary Grade:SL2 SBU Area:Stony Brook University

Role Description We are currently seeking an experienced Language Lead specializing in English to Chinese (Simplified) localization within the IT and Software domain. This leadership role is perfect for someone with a strong linguistic background and project management skills who is passionate about delivering high-quality localization solutions for software and IT products. - Language Pair: English to Chinese (Simplified) - Domain: IT/Software Localization - Role: Language Lead - Location Restrictions: Must be based outside of China Responsibilities - Lead and manage localization projects from English to Chinese (Simplified) focusing on IT/software content. - Coordinate with translators, editors, and testers to ensure linguistic quality and consistency. - Develop and maintain style guides, glossaries, and translation memories tailored to IT/software localization. - Ensure timely delivery of projects meeting quality standards and client expectations. - Collaborate with clients and internal teams to address challenges and improve localization processes. - Provide training, guidance, and support to linguists and team members involved in projects. - Monitor and report on project progress, quality metrics, and resource management. Qualifications - Bachelor’s degree in Translation, Linguistics, or a related field. - Proven experience leading localization projects in the IT/software domain. - Native in Chinese (Simplified) and excellent command of English. - Must be located outside of China. - Strong knowledge of localization tools, CAT tools, and terminology management. - Excellent leadership, organizational, and communication skills. - Ability to manage multiple projects and teams effectively in a remote environment. - Passion for high-quality localization and attention to detail.