Role Description We’re looking for a Senior Client Services Manager to source, win the work, and grow high-value client partnerships. This is a revenue-carrying, sales-forward role with full ownership of pipeline, quota, and new business outcomes—you are expected to generate opportunities, move deals forward, and win new business. You will: - Prospect marketing, brand, and creative leaders at mid-market and enterprise companies. - Lead discovery and pitch conversations. - Partner with Creative Directors and Strategists to shape proposals. - Focus on building relationships that grow over time—from initial projects to longer-term partnerships. You come from a creative agency environment and are fluent in how creative work gets made—from strategy and concepting through production and delivery. You can confidently guide conversations with CMOs, Heads of Brand, and Marketing leaders, and connect creative work to business outcomes. You’ll work across SketchDeck, Markacy, Futureman, and 24 Seven to deliver integrated creative solutions and unlock larger, more strategic opportunities. This role reports to the SVP, Client Services. Qualifications - 7+ years in client-facing roles within a creative agency, with experience selling creative services. - Proven track record of carrying and hitting quota ($2M+ annually preferred). - Experience building pipeline through outbound prospecting. - Strong creative fluency—comfortable speaking to branding, campaigns, digital experiences, content, and production. - Working knowledge of creative tools and workflows (Figma, Adobe Creative Suite, digital/web production). - Comfortable leading client presentations and pitches, with the ability to win the work. - Experience scoping, pricing, and negotiating SOWs ($100K–$1M+ deal sizes). - Proven ability to grow accounts and expand relationships over time. - Strong written and verbal communication—clear, direct, and confident. - Experience navigating executive-level conversations and complex stakeholder environments. - Ability to collaborate across creative, strategy, and operations to shape solutions that are both compelling and executable. Requirements - Own your pipeline end-to-end—from prospecting through close and expansion. - Build pipeline through outbound efforts; you generate your own opportunities. - Identify and engage key decision-makers across marketing, brand, and creative teams. - Lead discovery and pitch conversations to win the work. - Advance opportunities with clarity, urgency, and strong follow-through. - Grow accounts by identifying opportunities across teams, regions, and workstreams. - Expand engagements into more integrated, long-term partnerships. - Maintain disciplined CRM hygiene and provide accurate weekly forecasts. - Partner with Markacy, Futureman, and 24 Seven to co-sell and expand opportunities. Benefits - Base Salary: $90k + with uncapped commission. - Year One OTE: $150K+ - Year two OTE: $250K+ as you build your book of business. - Health insurance (medical, dental, and vision). - 401(k) with company match. - Fully remote working environment (established pre-COVID and continuing forward). - Paid time off that grows with tenure. - Annual company retreat. - Computer hardware of your choice (up to $1,500). - $500 towards your office setup expenses. - To work with a talented team of designers, team members, and engineers.

Role Description The Client Service Team Lead plays a pivotal role for clients within a pooled service model, supporting day-to-day service needs. This role delivers advanced client service support, operating with a high degree of autonomy to resolve complex client issues. This position may act as a functional lead by coordinating and guiding the work of others to drive operational efficiency without formal supervisory responsibility. How you'll make an impact - Operational Leadership: - Work autonomously within established procedures to provide efficient and effective service to clients. - Serve as a key resource for guidance on complex client issues. - Provide training and mentorship to other Account Representatives. - Client Service & Relationship Management: - Ensure timely and accurate delivery of service while building strong relationships with clients and carriers. - Serve as the primary escalation point for client inquiries and concerns. - Act as a Subject Matter Expert on product and service offerings. - Strategic Contribution: - Support the development and implementation of strategies to enhance the Pooled Services Model. - Utilize data and analytics to provide insights and feedback to leadership on client trends, operational challenges, and workflow challenges. - Renewal Process: - Manage the entire end-to-end renewal process including: - Reviewing policies for accuracy and relevance. - Updating client information as needed. - Ensuring timely delivery of renewal documents to clients. - Complete renewals independently, without sales support, and ensure seamless delivery to clients. - Remarket Support and Escalations: - Provide remarketing solutions to clients to find the best coverage and pricing options. - Act as an escalation point for more complex remarketing solutions. - Risk Review with Client: - Conduct risk assessments with clients to identify exposures and recommend appropriate coverage solutions. - Cross-Sell & Rounding Accounts: - Support sales efforts by identifying opportunities to cross-sell or round out accounts to ensure comprehensive coverage for clients. - Conflict Resolution: - Ability to deescalate client issues with empathy and professionalism, ensuring timely resolution and customer satisfaction, particularly in high complexity situations. - Complexity / Autonomy: - Manage and resolve highly complex accounts with a high degree of independence. - Apply advanced knowledge of procedures, tools, and insurance concepts. - Exercise sound judgement when navigating competing priorities, ambiguous situations, and cross-functional dependencies. - Act as a key contributor through individual performance and leadership influence. Qualifications - 3-5 years of experience in insurance experience required. - Strong understanding of insurance marketing, renewals, carriers, and claims processes. - Demonstrated ability to support complex accounts and resolve advanced service issues. Requirements - Expert knowledge of insurance products, policy structures, and coverage. - Highly proficient in technology and workforce management systems. - Excellent communication and interpersonal skills, with the ability to explain complex topics clearly. - Client-focused mindset with the ability to build relationships and trust quickly. - Advanced problem solving and analytical skills. - Collaborative mindset with the ability to lead through influence. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Digital mental health services (Talkspace). - Flexible work hours (availability varies by office and job function). - Training programs. - Gallagher Thrive program – elevating your health through challenges, workshops, and digital fitness programs for your overall wellbeing. - Charitable matching gift program. - And more...

Role Description Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. - Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you. - Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career. - Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role. Qualifications - Dedication to delivering exceptional customer service experiences. - Strong communication and interpersonal skills. - Ability to lead and inspire teams to achieve outstanding results. - Desire to pursue professional growth and development while maintaining a healthy work-life balance. Benefits - Flexibility to work from home. - Supportive community and work environment. - Mentorship opportunities for professional growth. Company Description Global Elite Empire Consultants is a third-party recruiter, not an insurance agency. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Role Description En recherche d'une activité à temps plein ou temps partagé ? Reconnu(e) pour votre aisance relationnelle et la richesse de votre réseau ? Vous cherchez un métier d'indépendant pour travailler en totale autonomie ? C'est possible avec nous ! Devenir Mandataire d'Assurance, c'est contribuer chaque jour à une mission inspirante : "Agir pour le progrès humain en protégeant ce qui compte" en mettant en contact des personnes de votre réseau avec des experts AXA en fonction de leur besoin. - Identifier les besoins en assurance de vos prospects. - Sensibiliser vos interlocuteurs à l'importance de la protection de leurs proches et de leur patrimoine (accidents de la vie, complémentaire santé, retraite, dépendance, transmission, ...). - Proposer un diagnostic gratuit en mettant en relation un expert AXA. Les plus du métier : - Une formation initiale indemnisée par AXA et des formations continues prises en charge par AXA. - Une rémunération dynamique et récurrente liée au développement et à la fidélisation des clients du portefeuille constitué (avantages financiers avec commission à l'acte, primes nouveaux clients). - Un environnement digital facilitant la relation client. - L'accompagnement d'un expert commercial AXA. Qualifications - Bonne expérience professionnelle. - Excellente aisance relationnelle. - Rayonnement local et capacité à développer un réseau. - Volonté de conquérir de nouveaux clients. - Recherche d'une activité et/ou complément de revenu conciliant vie de famille et vie professionnelle. Benefits - Autonomie tout en étant accompagné(e) et formé(e) par AXA. - Possibilité de cumuler plusieurs activités pour augmenter significativement vos revenus. - Contribuer à une mission porteuse de sens : la protection des personnes, de leurs proches et de leurs biens. - Travailler pour le compte d’un leader mondial de l’Assurance avec une gamme de produits reconnus sur le marché. Company Description Notre raison d’être chez AXA ? Chaque jour, nous agissons ensemble pour le progrès humain en protégeant ce qui compte dans plus de 50 pays. Accompagner près de 95 millions de clients à chaque étape de leur vie, une mission qui donne le sourire et envie de se lever le matin à nos employés et agents (plus de 145 000 dans le monde !) - Richesse de nos singularités et accueil de tous les profils dans leur diversité. - Politique inclusive engagée. - Engagement en tant qu’employeur citoyen et responsable pour des causes sociétales & environnementales. - Politique RH engagée qui favorise la diversité et préserve l’équilibre vie privée-vie professionnelle. - Accélération du développement des compétences et des carrières.