Headquartered in Washington, DC, ibex Global Solutions is an offshoring and outsourcing company offering innovative business process outsourcing, online acquisi
Business Performance Reporting Analyst
Location
Philippines
Posted
22 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Business Performance Reporting Analyst
ibex Global Solutions
Role Description The Performance & BSC Reporting Analyst is responsible for managing and enabling performance reporting across technical and non-technical teams, with a primary focus on Balanced Scorecard (BSC), productivity tracking, and data quality. This role ensures that all performance data is accurate, standardized, and actionable, providing leadership and client stakeholders with clear visibility into operational performance. The role acts as a key contributor in consolidating reporting across teams, improving existing trackers, and delivering structured insights that support performance management, accountability, and continuous improvement. Responsibilities - Own and manage all Balanced Scorecard (BSC) and performance-related trackers across technical and non-technical teams. - Consolidate all BSC, productivity, and performance data into centralized, leadership-ready reports and dashboards. - Ensure all trackers (BSC, productivity, improvement, and operational trackers) are accurate, complete, and consistently maintained. - Perform regular data cleanup, validation, and standardization across all team trackers. - Identify gaps, inconsistencies, and risks in reported data, and proactively escalate issues to leadership with recommended actions. - Partner with team leads and stakeholders to ensure alignment on KPI definitions, reporting standards, and data interpretation. - Extract and analyze data from tools such as Jira, Confluence, and Power BI to support reporting requirements. - Continuously improve existing trackers by enhancing structure, usability, and reporting efficiency. - Translate data into clear, actionable insights to support performance management and decision-making. - Support leadership reporting needs by providing timely, accurate, and structured outputs. - Track and monitor action items related to performance gaps, ensuring closure and accountability. - Prepare and deliver daily, weekly, monthly, quarterly, and annual reports, and support additional reporting requirements for client stakeholders and internal leadership as needed. - Continuously explore, learn, and apply automation and AI tools to enhance reporting processes, improve efficiency, and support evolving business and client needs. Qualifications - Bachelor’s degree in a relevant field or equivalent experience in reporting, analytics, or performance management. - 3–5+ years of experience in reporting, data analysis, or performance tracking roles. - Strong understanding of KPI frameworks and Balanced Scorecards (BSC). - Proficiency in reporting tools such as Excel/Google Sheets and Power BI. - Experience extracting and analyzing data from Jira and Confluence. - Strong data validation, cleanup, and standardization skills. - Ability to identify trends, gaps, and risks, and translate them into actionable insights. - Strong attention to detail and data accuracy. - Good stakeholder management and communication skills. - Ability to escalate issues effectively and drive resolution across teams. - Willingness and ability to learn new tools, including automation and AI solutions, to support reporting and process improvement initiatives.
Related Guides
Related Categories
Related Job Pages
More Business Analyst Jobs
Role Description Under the supervision of the Assistant Dean, Los Angeles Pacific University (LAPU) adjunct faculty are responsible for ensuring that students meet all learning objectives and successfully complete their course as outlined in the syllabus and that they receive appropriate and timely feedback and assessments throughout the course. Additionally, they will track, monitor, advise, and openly discuss course matters with students as needed throughout the course. Qualifications - Vital Christian faith and lifestyle - Supportive of the evangelical mission and purpose of LAPU - Minimum earned master’s degree in business, management, or leadership - Online teaching experience or completion of an online teaching certification process Requirements - Earned doctorate in business, management, or leadership (desired) - Minimum of two years of online teaching experience in higher education (desired) - Course development experience (desired) - Experience teaching post-traditional students (desired) Essential Functions - Engage in all class activities and discussion forums with students - Respond to student emails, phone calls, and “ask the prof” forum within one business day - Return graded assignments by 11:59 PM (Pacific Time) Friday in online courses and within four business days of the due date or submission (whichever is later) - Grade and provide quality feedback to students on their assignments, including progress reports and assessments of student activities - Communicate with LAPU staff and Success Coaches as appropriate concerning any problems or potential problems with students - Follow additional job expectations as outlined in the Instructor Expectations document - Use the Early Alert form as appropriate Missional Expectations All employees play a critical role in the establishment and maintenance of a robust Christian community that seeks to serve with grace the needs of all employees and students. As an LAPU employee, you are called to engage with your colleagues and all those that the university serves by modeling Christ-like character in all of your interactions. You will celebrate and honor other employees and students as being made in the image of God; be thankful, expressing gratitude to God and one another; build others up with your words; and work as an instrument of God's love, seeking to heal a lost and broken world. Adjunct faculty play a vital role in carrying out LAPU’s mission to advance the work of God in the world through academic excellence in higher education that encourages students to develop a Christian perspective of truth and life. LAPU believes that all truth is of God and therefore recognizes the importance of each field of study both for its own significance and for its interrelationship with other areas of knowledge. Specifically, faculty carry out LAPU’s Christian faith and mission by integrating themes, concepts, doctrines and other relevant insights from the Christian faith into teaching assignments or curriculum in any discipline, providing students with opportunities to think critically from a Christian point of view, to explore ideas from the vantage point of Christian tradition, and through that lens, to challenge, deepen and affirm cultural, professional or disciplinary perspectives related to the content of courses (i.e., relating the Christian faith to life and learning). Adjunct faculty are assessed periodically on their performance of these duties. Adjunct faculty members also carry out LAPU’s Christian faith and mission by engaging in the spiritual development of students through faith integration, spiritual and pastoral counseling, and writing or publishing from a Christian point of view. Knowledge, Skills, and Abilities - A positive, cooperative, Christ-like attitude supportive of the University and its mission - Strong command of the English language with excellent written and oral communication skills - Strong organizational skills, detail-oriented, with an ability to plan and manage multiple projects concurrently in a timely manner - Self-starter with the ability to work in a team-based, fast-paced atmosphere - Ability to interpret, adapt, and apply guidelines and procedures in a complex university setting - Ability to be proactive, take ownership of assigned responsibilities, and work with little supervision Mental Demands - Ability to gather data, compile information, and prepare reports - Ability to investigate, analyze information, and draw conclusions - Ability to engage in critical thinking, exercise independent judgment, set priorities, and solve problems - Ability to maintain confidentiality and manage confidential information Physical Demands - Ability to stand, walk, and sit for extended periods of time - Sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment - Visual acuity to read words and numbers - Speaking and hearing ability sufficient to communicate in person, electronically, or over the telephone - Ability to exert up to 10 pounds of force and occasionally lift and/or move up to 15 pounds Technologies - Google Suite: Gmail, Google Docs, Google Sheets, Google Slides - Microsoft Office Suite: Microsoft Word, Microsoft Excel, Microsoft PowerPoint - Communication and collaboration: Slack, Google Meet (or similar virtual meeting platform) - Course Learning Management System (LMS) Non-discrimination Statement The University seeks to provide equal employment opportunities and is dedicated to the principle that access to employment opportunities be accorded to all employees and applicants on the basis of individual qualification and without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles, including braids, locks, and twists), color, sex (including childbirth, breast feeding, and related medical conditions), national origin, ancestry, citizenship status, uniform service member status and veteran status, marital status, pregnancy, age (40 and over), protected medical condition (including cancer and genetic conditions), genetic information, disability (mental and physical), medical leave or other types of protected leave (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, or any other protected status in accordance with all applicable federal, state, and local laws. The University is a Christian University of higher education. It is governed by a self-perpetuating Board of Trustees. The University reserves the right to maintain its heritage and destiny as a Christian witness in higher education and asserts its right to employ and retain only those persons who subscribe to and support Our Identity and Statement of Faith. This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and Los Angeles Pacific University reserves the right to change this job description and/or assign tasks for the employee to perform, as the University may deem appropriate.
Business Analyst
K2 Insurance ServicesK2 Insurance Services is a specialty insurance platform headquartered in San Diego, California, that delivers innovative risk management solutions through a diversified portfolio o
• Facilitate discovery sessions and working groups with underwriting, claims, actuarial, operations, and other stakeholders to elicit, clarify, and prioritize business needs. • Document and maintain current-state and future-state process flows (including handoffs, exceptions, and controls) and identify opportunities to simplify, standardize, and improve. • Translate stakeholder needs into clear functional documentation (e.g., business requirements documents (BRDs), functional specifications, business rules, process flows, acceptance criteria, and supporting artifacts) that enables configuration and operational execution. • Partner with product and technology teams to clarify requirements, evaluate options and tradeoffs, and validate that delivered changes meet business intent and are usable for day-to-day operations. • Define operational impacts (people/process/policy), support procedure updates, and help ensure teams are ready to adopt new workflows and system changes. • Plan and support UAT by defining scenarios, coordinating business testers, validating outcomes against acceptance criteria, and confirming readiness for release. • Communicate decisions, impacts, risks, and timelines; create stakeholder-facing updates and user guidance; and support training and change adoption as needed.
Fisheries Management Analyst – Subject Matter Expert
Ocean Associates, Inc.• Innovation • Integrity • Impact •
• Support domestic fisheries, the Atlantic Highly Migratory Species Division, and NMFS Regional Offices in the implementation of the Seafood EO, including but not limited to elimination of inefficient regulations and and the development of fishery management actions to advance the purposes of the EO. • Develop and write actions necessary to implement the management measures needed under the Magnuson-Stevens Fishery and Conservation Management Act and the Seafood EO. • Provide support to enable rapid implementation of management measures needed under the EO 14276. • Draft content of Fishery Management Plans (FMPs). • Provide research and analysis of FMP and other fishery management action requirements and capabilities. • Develop alternatives, recommendations, presentations, and support management initiatives. • Evaluate studies and analyses, and, with input from Regional Offices or Atl HMS, ensure fishery management actions are responsive to responses on key issues and concerns and advance the implementation of the Seafood EO. • Evaluate and provide support for environmental analyses such as National Environmental Policy Act (NEPA) analysis for management actions for which NOAA is responsible and include them in fisheries management actions. • Assist in the development, writing, review process, and tracking of fisheries management actions in support of NMFS Regional Offices, and Atlantic HMS efforts to implement the Seafood EO and other requests from NOAA and NMFS leadership in accordance with established procedures and requirements, including clearly communicating with regional regulatory specialists and fisheries biologists, and communicating with regional submitters and as necessary to ensure that regulatory packages meet their intended objectives and documented standards. • Analyze and provide environmental assessments, and scientific analysis, technical writing/editing, internal communication and outreach with the intention of meeting the fishery management action development needs of the NMFS Regional Office and Atl HMS. • Process incoming requests in accordance with established fisheries management action processing procedures, including completion of completeness checklist and electronic and paper filing of documents. • Clearly communicate with regional staff submitters to ensure that fisheries management actions meet the needs of the Regional Offices/Atl HMS and documented standards. • Assist in developing the Administrative Record for each regulatory action upon completion of its review and clearance. • Assist with the issuance of permits, as requested from NMFS Regional Offices and Atl HMS. • Prepare documents for Regional Office, Atl HMS, and/or OSF review. • Clearly communicate with regional regulatory specialists and and other regional/Atl HMS staff, and headquarters reviewers as necessary to ensure that regulatory packages meet documented standards and the needs of the Regions/Atl HMS. • Attend and/or monitor relevant Regional Fishery Management Council meetings and/or associated technical committees, advisory panels, and workgroups.
BI Business Analyst – Discovery, Data & Tech Products
Stefanini BrasilCo-creating Solutions for a Better Future
• Elicit and translate business needs into data requirements • Analyze data, tables and end-to-end flows • Support solution definition with Architecture and Engineering teams • Use Generative AI/copilots to accelerate analyses and generate insights • Connect stakeholders (business, IT and leadership) • Support prioritization and organization of requests • Ensure data best practices and technical alignment


