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CX Analyst, Chinese Language Required
Location
Taiwan
Posted
24 days ago
Salary
0
Seniority
Junior
Job Description
CX Analyst, Chinese Language Required
CXG
• Reporting and processing primary data • Analyze statistical data and deliver the insights in a story-telling way • Collaborate with project managers to prepare research reports and propose an action plan to clients • Manage project timeline, delivery and side projects for assigned regions/projects • Proofreading and data checking research reports to ensure deliverables are error-free • Collect industry information and consolidate them into reports and presentations
Job Requirements
- 1 to 3 years’ experience as a market research analyst/project manager (within the Market Research or Marketing industry is a plus)
- Proficiency in Chinese language is a mandatory requirement.
- Passionate towards the Luxury and Fashion industry
- Detail-orientated, fast learner, good time management and able to work in a fast-paced work environment with a can-do attitude
- Able to interpret large/small amounts of data and multi-task
- Strong communication and presentation skills
- Strong analytical mind and critical thinking skills
- Excellent knowledge in MS Office (Excel, Word, PowerPoint)
- Skills in Power BI, SQL, R or automation tool is a plus
- Exceptional written, oral communication abilities in English
- Preferably from Statistics, Marketing, Psychology or Economics background
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Behavior Analyst
LucetAt Lucet, we are industry leaders in behavioral health, dedicated to helping people live healthy, balanced lives. Our purpose is to advocate for and improve the overall well-being of those we serve, through balanced treatment of the mind and body. As part of the Lucet team, employees join a mission-driven organization committed to making a lasting impact. Whether through behavioral health navigation, in-home medical care, or 24/7 crisis support, our work is rooted in empathy, collaboration, and a shared passion for helping people thrive.
Role Description The Clinician, Behavior Analyst staff will provide utilization management and care management for behavioral health and health care navigation for ASD services provided to Lucet eligible members. Essential Functions - Care Coordination & Member Advocacy: - Collaborates in assessment, planning, facilitation, discharge planning, and advocacy to meet member health needs using available resources. - Coordinates care among providers, care managers, and community organizations. - Engages members and families through telephonic assessments, follow-up support, education, and linkage to community, state, and national resources. - Adds to addressing barriers to care and promotes continuity of services. - Utilization Management, Clinical Review & Education: - Verifies member eligibility and benefits, completes utilization review for ABA therapy. - Coordinates peer reviews for cases not meeting medical necessity. - Develops Critical Intervention Plans as required. - Educates providers, facilities, and families on medical necessity criteria, quality of care expectations, documentation standards, and the denial and appeals processes. - Professional Practice, Compliance & Organizational Support: - Maintains accurate clinical documentation and protects client confidentiality. - Practices within licensure scope and complies with regulatory, accreditation, and organizational standards. - Participates in clinical staffing, continuing education, special projects or committees. - Demonstrates the ability to work independently from home with minimal supervision and required travel. - Adheres to Lucet’s Mission Statement, Core Values, Behaviors, Code of Ethical Business Conduct, and Compliance Program. - Complies with all Federal and applicable State and local laws and Lucet Policies and Procedures regarding privacy, confidentiality, and security of health information. Qualifications - Current BCBA certification and licensure if applicable for state of residence. - Direct experience in working with children with Autism Spectrum Disorder in home and/or clinic setting. - Strong computer skills (Word and Excel). - Ability to comprehend medical policy and criteria to clearly articulate health information. - Ability to pass background check upon hire and throughout employment. Requirements - Self-motivating. - Able to assume a leadership role to facilitate meeting company and unit objectives. - Professional demeanor in response to all situations regardless of the nature or circumstances of the situation. - Able to manage multiple tasks in a fast-paced, changing environment. Working Conditions - Work is performed from home with company-provided equipment. - Sitting for long periods of time is expected and use of fingers and hands for typing is necessary. - A quiet workspace with minimal background noise for calls. - High-speed internet service (cable or fiber optic) with minimum download speed of 20 Mbps, upload speed of 5 Mbps, and maximum latency of 100 milliseconds required. - Frequent use of computer and phone systems. - Must be able to constantly remain in a stationary, sitting position, communicate and exchange information with others, inspect information, perform repetitive motions with arms and fingers, interpret data, problem solve, make decisions, organize and plan, and maintain a positive and professional attitude in all situations. Benefits - Annual compensation between $70,000 - $78,000, PLUS an annual performance-based, discretionary incentive. - Comprehensive health benefit options: Medical, dental, and vision coverage. - 401(k) with competitive employer match. - Company-paid life and disability insurance. - Paid parental leave and wellbeing incentives. - Generous paid time off, including volunteer time. - Flexible spending accounts for healthcare and dependent care. - Professional development opportunities and tuition reimbursement. - Remote work flexibility (role-dependent). - Opportunity for meaningful growth, both personally and professionally.
Role Description You will join a dynamic and fast-paced environment and work closely with our data science team. Responsibilities include: - Reporting and processing primary data - Analyze statistical data and deliver the insights in a story-telling way - Collaborate with project managers to prepare research reports and propose an action plan to clients - Manage project timeline, delivery and side projects for assigned regions/projects - Proofreading and data checking research reports to ensure deliverables are error-free - Collect industry information and consolidate them into reports and presentations Qualifications - 1 to 3 years’ experience as a market research analyst/project manager (within the Market Research or Marketing industry is a plus) - Proficiency in Chinese language is a mandatory requirement - Passionate towards the Luxury and Fashion industry - Detail-orientated, fast learner, good time management and able to work in a fast-paced work environment with a can-do attitude - Able to interpret large/small amounts of data and multi-task - Strong communication and presentation skills - Strong analytical mind and critical thinking skills - Excellent knowledge in MS Office (Excel, Word, PowerPoint) - Skills in Power BI, SQL, R or automation tool is a plus - Exceptional written, oral communication abilities in English - Preferably from Statistics, Marketing, Psychology or Economics background
Administrative Analyst
City of Suffolk, VirginiaThe City of Suffolk, Virginia, is the local government serving Suffolk, Virginia, through high-quality government and civic services, visitor engagement, employ
Title: Administrative Analyst Location: Suffolk United States Salary $30.35 - $37.51 Hourly Location Suffolk, VA Job Type Part Time Job Number 04470 Job Description: Under limited supervision, performs technical research and analysis to provide departmental officials and external partners with pertinent information regarding various federal, state, and city programs and departments. Work involves collecting and analyzing data; preparing reports and other informational materials; and maintaining files of data collected. In addition, this position provides a high level of statistical analysis and project management to examine and build structures/processes to enhance connections between staff, library teams, and other city departments. This position represents the department/office on a variety of city committees, generally with the authority to act on the department's/office's behalf in decision making. This position also provides input and follow up on a variety of administrative issues within the department including formulating policiesand procedures as well as analysis of success and suggesting revisions. This position also acts as a general administration officer for the department/office frequently authorizing payments, providing follow up on daily operations issues such as building concerns, office needs, etc. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. Conducts research on topics in preparation of reports or for recommendations to the Director for action within the department or other city departments; gathers and analyzes statistical, historical, financial and other data through examination of various mediums. Composes memorandums, correspondence, reports, plans of action, etc., in response to research assignments; prepares graphs, charts, maps, etc., to illustrate reports and recommendations; makes oral presentations to City officials, boards or commissions, explaining analysis of data and recommendations, and responding to inquiries. Participates in the resolution of general and complex City issues; assists in the development, formulation and implementation of applicable City policies and procedures; provides general and technical advice, assistance and recommendations to the Chief of Staff and keeps him/her properly informed. Seeks estimates and approvals for the use of vendors who provide goods, professional and nonprofessional services; facilitates the provision of those services and provides any needed follow up activities and responses. Serves as the point of contact for all staff for general office management of the department, including phone issues; pagers; unusual supply needs; printing needs; plumbing issues; painting; etc. Provides all follow up activities. Provides information and assistance related to office issues, policies, procedures, rules or other issues; responds to questions, researches problems, and initiates problem resolution. Prepares speeches of varying length and depth for delivery by City officials at various meetings, ceremonies and occasions; researches issues, history and precedents pertinent to speech topics or occasions. Meets and confers with department heads, administrators, elected officials, board and commission members, etc., to ascertain concerns and interests pertinent to research topics or preparation of reports, plans of actions, speeches, etc. Manages all Human Resource activities within the office; prepares justifications for positions; screens all applications; determines questions for interview panels; participates in panel interviews; secures reference information; ensures proper personnel practices in hiring process; submits all information on recommended candidates; conducts new employee orientation for the office; maintains personnel records on employees. Provides administrative support to the Chief of Staff. Assists in research and analysis of complex matters. Responds to routine requests for information by City departments and officials, outside agencies or other governmental authorities, and provides documents and/or information sources. May participate in the resolution of general and complex social services issues; assists the Director/Assistant Director in the development, formulation and implementation of applicable department policies and procedures; provides general and technical advice, assistance and recommendations to the Director and keeps him/her properly informed. May prepare grant applications for funding; provides follow up reports, monitors activities; ensures proper use of funds. May supervise and monitor the information offered to the State Human Resources office to ensure proper reimbursement and classification of departmental employees. May serve as the Revenue Maximization Coordinator for the department to ensure that federal monies are accessed for at risk children; develops partnerships with resource agencies; initiates contracts; reviews case records, files claims; and provides follow up on reimbursements. May research, coordinate and prepare grant proposals for available government funding for various programs and projects administered by the City; maintains files of grant sources and supporting data. May meet and confer with department heads, administrators, elected officials, board and commission members, etc., to ascertain concerns and interests pertinent to research topics or preparation of reports, plans of actions, etc. May manage the Real Estate Tax Relief Program and the Veterans Tax Relief Program and its staff, maintaining appropriate files, relationships with the City Assessor's Office and IT, notably as it relates to proper billing due to entitlement. Prepares employee evaluations as appropriate. 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Knowledge of municipal government organization and function. Knowledge of the financing sources and programs available through State and federal funding agencies, and of the requirements and standards for obtaining and retaining State and federally funded programs. Knowledge of modern office practices and procedures. Skilled in the collection, analysis and presentation of statistical and technical data. Skilled in effectively expressing ideas orally and in writing. Skilled in the use of computer-driven word processing, spreadsheet, graphics and file maintenance programs. Ability to use common office machines. Ability to analyze and interpret policy and procedure, and to resolve problems and questions. Ability to organize work flow and coordinate activities. Ability to modify work procedures, methods and processes to improve efficiency. Ability to establish and maintain complex records and files. Ability to establish and maintain effective working relationships as necessitated by work assignments. Ability to compare and/or judge the readily observable, functional, structural or compositional characteristics (whether similar or divergent from obvious standards) of data, people or things. Ability of speaking and/or signaling people to convey or exchange information. Includes receiving instructions, assignments or directions from superiors. Ability to read a variety of reports, letters and memos, technical studies, statistical data, charts, graphs, etc. Requires the ability to prepare correspondence, reports, studies, statistical analysis, charts, graphs, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak before groups of people with poise, voice control and confidence. 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