Title: Registered Nurse, Remote Telehealth, ER, Emergency Triage, Weekends Location: Richmond United States Corporate Job Id R0048193 Job Description: We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Registered Nurse, Telehealth is responsible for providing telephonic triage directional patient care advice for general and specific illnesses, health related issues, client counseling, patient advocacy, health education and referral and resource management to ChenMed patients and their families. The incumbent in this role provides remote clinical advice and assessments within license and as possible given the technology and medium. He/She collaborates with primary caregivers and others on the interdisciplinary care plan team to provide a team approach of care. The schedule for this position is each week as follows: Tuesday 1630-2130 Wednesday 1630-2230 Thursday 1630-2130 Saturday 0800-2000 Sunday 0800-2000 ESSENTIAL JOB DUTIES/RESPONSIBILITIES: - Connects with patients via phone or video call. Interviews and questions patients to collect health history and uses a computer system to record and store comprehensive and focused data relating to the health needs of patients and families. - Provides health assessment and treatment solutions, monitors patient health and at-home care, aids in emergency scenarios and promotes patient wellness. - Based on the technology available, monitors a patient’s oxygen levels, heart rate, respiration, blood glucose and other assessment measures. - With the help of video chatting, identifies patient’s symptoms and conditions. Analyzes data to determine the appropriate health maintenance and identify appropriate outcome for the patient and family. - Collaborates with on-call PCP as needed to support expected clinical outcomes. Implements the appropriate protocol to attain the expected outcome. - Evaluates and documents progress toward the anticipated outcome. Assists in ensuring achievement of optimal patient outcomes through use of Telemedicine. Documents interventions in readable, understandable language. - Aids in enhancing the quality and effectiveness of the organization’s telehealth practices and professional nursing practice through successful utilization and improvement of outcomes that demonstrate program effectiveness. - Utilizes appropriate resources to plan and provide services that are safe, effective and fiscally responsible. - Performs other duties as assigned and modified at manager’s discretion. KNOWLEDGE, SKILLS AND ABILITIES: - Advanced-level business acuity - In-depth knowledge and understanding of general/core Nursing-related functions, practices, processes, procedures, techniques and methods - Broad nursing knowledge and understanding - Ability and willingness to provide extraordinary customer service and professionalism to all customers - Maintains current nursing knowledge and competency to stays abreast of budding nursing trends and best practices - Excellent written and verbal communication skills through a variety of formats, tools and technologies - Capable of building trust and professional relationships to deliver VIP care across the continuum - Ability to demonstrate excellent clinical judgement - Ability to problem solve - Ability to prioritize and work under pressure - Ability to provide constructive feedback - Ability to effectively collaborate with physicians, patients, family members, colleagues and other team members in a courteous and professional manner - Ability to effectively collaborate with a multidisciplinary team - Proficient skill in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook; competent in other systems required for the position - Ability and willingness to travel locally, within South Florida, to attend meetings and trainings up to 10% of the time; flexible and available to cover after-hours and to work weekends as needed - Spoken and written fluency in English; bilingual (Spanish/Creole) a plus - This job requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: - Associate Degree in Nursing required, Bachelor’s Degree in Nursing preferred - Nurse Licensure Compact multistate license required - Michigan and Illinois Nurse Licensure required within 90 days of hire, ability to obtain additional licenses as requested by the organization within 90 days of hire - Basic Life Support (BLS) certification from the American Heart Association or American Red Cross required - Minimum of 3 years acute clinical nursing work experience working in emergency services, urgent care, or geriatric care required - Minimum of 1 year virtual care experience highly preferred - Must reside within the Continental United states within a state where company is established as a legal entity PAY RANGE: $64,583 - $92,262 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.

• Du verantwortest im Team die Inhalte und das Budget für den Affiliate-Kanal und entwickelst diesen gemeinsam mit den jeweils für die Bikes verantwortlichen Marketing-Managern weiter • Gemeinsam mit dem Team identifizierst du neue Onlinemarketing-Potenziale und erweiterst dadurch die Möglichkeiten, unsere Marke noch sichtbarer zu machen und den Umsatz zu steigern • Budgetverantwortung und kontinuierliche Performance-Analyse auf Basis von KPIs wie ROAS, CPC, CTR, Conversion Rate, Stornodaten, etc. • Planung, Umsetzung und Optimierung von Affiliate-Kampagnen zur Steigerung der Sichtbarkeit und Conversions • internationale Publisher-Recherche, Kommunikation und Onboarding • Enge Zusammenarbeit mit Marketingmanagern aller Experiences (z. B. Adventure, Race), Retail, Content, Designern und Partnermanagement zur Abstimmung von Kampagneninhalten • Markt- und Wettbewerbsanalysen sowie Ableitung strategischer Handlungsempfehlungen • Erarbeitung von Maßnahmen und strategische Weiterentwicklung des Affiliate-Kanals • Ausbau des Netzwerks und Optimierung der Prozesse

• Budget responsibility and continuous performance analysis based on KPIs such as ROAS, CPC, CTR, conversion rate, cancellation data, etc. • Planning, implementation and optimization of affiliate campaigns to increase visibility and conversions • International publisher research, communication and onboarding • Close collaboration with marketing managers across all experiences (e.g., Adventure, Race), retail, content, designers and partner management to align campaign content • Market and competitor analyses and deriving strategic recommendations • Developing initiatives and driving the strategic development of the affiliate channel • Expanding the network and optimizing processes

Role Description Performs site qualification, site initiation, interim monitoring, site management activities and close-out visits (performed on-site or remotely) ensuring regulatory, ICH-GCP and/or Good Pharmacoepidemiological Practices (GPP) and protocol compliance. - Uses judgment and experience to evaluate overall performance of site and site staff and to provide recommendations regarding site-specific actions; immediately communicates/escalates serious issues to the project team and with guidance develops action plans. - Maintains a working knowledge of ICH/GCP Guidelines or other applicable guidance, relevant regulations, and company SOPs/processes. - Verifies the process of obtaining informed consent has been adequately performed and documented for each subject/patient, as required/appropriate. - Demonstrates diligence in protecting the confidentiality of each subject/patient. - Assesses factors that might affect subject/patient’s safety and clinical data integrity at an investigator/physician site such as protocol deviation/violations and pharmacovigilance issues. - For the Clinical Monitoring/Site Management Plan (CMP/SMP): Assesses site processes. - Conducts Source Document Review of appropriate site source documents and medical records. - Verifies required clinical data entered in the case report form (CRF) is accurate and complete. - Applies query resolution techniques remotely and on site, and provides guidance to site staff as necessary, driving query resolution to closure within agreed timelines. - Utilizes available hardware and software to support the effective conduct of the clinical project data review and capture. - Verifies site compliance with electronic data capture requirements. - May perform investigational product (IP) inventory, reconciliation and reviews storage and security. - Verifies the IP has been dispensed and administered to subjects/patients according to the protocol. - Verifies issues or risks associated with blinded or randomized information related to IP. - Applies knowledge of GCP/local regulations and organizational procedures to ensure IP is appropriately (re)labelled, imported and released/returned. - Routinely reviews the Investigator Site File (ISF) for accuracy, timeliness and completeness. - Reconciles contents of the ISF with the Trial Master File (TMF). - Ensures the investigator/physician site is aware of the requirement of archiving essential documents in accordance with local guidelines and regulations. - Documents activities via confirmation letters, follow-up letters, trip reports, communication logs, and other required project documents as per SOPs and Clinical Monitoring Plan/Site Management Plan. - Supports subject/patient recruitment, retention and awareness strategies. - Enters data into tracking systems as required to track all observations, ongoing status and assigned action items to resolution. - For assigned activities, understands project scope, budgets, and timelines; manages site-level activities/communication to ensure project objectives, deliverables and timelines are met. - Must be able to quickly adapt, with the oversight of the Lead CRA, to changing priorities to achieve goals/targets. - May act as primary liaison with project site personnel, or in collaboration with another CRA or Central Monitoring Associate (CMA). - Ensures all assigned sites and project-specific site team members are trained and compliant with applicable requirements. - Prepares for and attends Investigator Meetings and/or sponsor face to face meetings. - Participates in global clinical monitoring/project staff meetings (inclusive of Sponsor representation, as applicable) and attends clinical training sessions according to the project specific requirements. - Provides guidance at the site and project level towards audit readiness standards and supports preparation for audit and required follow-up actions. - For Real World Late Phase, the CRA I will use the business card title of Site Management Associate I. - Additional responsibilities include: - Site support throughout the study lifecycle from site identification through close-out. - Knowledge of local requirements for real world late phase study designs. - Chart Abstraction activities and data collection. - Collaboration with Sponsor affiliates, medical science liaisons and local country staff. Qualifications - Bachelor’s degree or RN in a related field or equivalent combination of education, training and experience. - Knowledge of Good Clinical Practice/ICH Guidelines and other applicable regulatory requirements. - Must demonstrate good computer skills and be able to embrace new technologies. - Excellent communication, presentation and interpersonal skills. - Ability to manage required travel of up to 75% on a regular basis. Additional Information - As part of your employment with Syneos Health, you may be deployed to Sites that require certain medical and other personal information to gain facility access. - Pursuant to our Employee Privacy Notice, Syneos Health can provide the Sites with the information necessary for you to gain such access. - Further, a Site may ask you for additional information beyond that which Syneos Health has in its possession. - You are required to comply with any such Site requests as a condition of your employment with Syneos Health. - Please note that failure to provide requested information may result in a Site barring you from entry, which could put your ongoing employment at risk.