Network Automation & Orchestration at Enterprise Scale
Senior Project Manager
Location
United States
Posted
27 days ago
Salary
0
Seniority
Senior
Job Description
Senior Project Manager
Itential
• Lead the end-to-end delivery of customer-facing implementation projects, ensuring they are completed on time, within scope, and on budget. • Serve as the primary point of contact for customers throughout the engagement, coordinating internal resources, managing risks, and driving accountability across cross-functional teams. • Forecast revenue, manage margins, and maintain overall project financial health. • Define success criteria and objectives with stakeholders and ensure technical feasibility. • Secure and allocate resources; build and maintain detailed project plans. • Manage scope, schedule, and cost changes; track and report project performance. • Lead customer-facing status meetings and produce status reports. • Manage client and stakeholder relationships throughout the project lifecycle. • Identify, manage, and escalate project risks and dependencies. • Maintain comprehensive project documentation. • Collaborate with PM peers to improve efficiency on processes. • Build customer relationships to support future sales opportunities. • Create and present project dashboards to internal and external stakeholders. • Perform other related duties as assigned.
Job Requirements
- Four-year degree or equivalent experience (5+ years relevant work).
- Strong project planning, scheduling, and organizational skills.
- Enterprise software delivery experience, including familiarity deploying enterprise software in both SaaS and on-premises environments, including hybrid architectures where cloud-hosted product components integrate with customer-managed infrastructure.
- Working knowledge of common implementation dependencies: databases, application gateways, site-to-site VPN tunnels, SSO/identity providers, and secrets management.
- Able to hold credible conversations with customer infrastructure, security, and network teams to ensure project success.
- Recognizes when a customer-side blocker (firewall rules, certificate issues, server readiness, etc.) will impact the delivery timeline and escalates before it does.
- Excellent written, verbal, client-facing, and internal communication skills.
- Proficiency with Microsoft Office.
- PMP or PMI-ACP certification (preferred).
- Experience with change-management processes for professional services projects.
- External and internal customer-relationship management experience (preferred).
- Ability to manage multiple high-profile workstreams in parallel.
- Experience creating or reviewing professional services SOWs (preferred).
Benefits
- ADA Accommodation: Itential is committed to providing reasonable accommodations to qualified individuals with disabilities.
- Equal Opportunity: Itential is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.
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