Role Description We are sharing a specialised part-time consulting opportunity for professionals experienced in computer science, academic assessment design, technical question authoring, benchmark development, solution verification, and structured CS content review. This role supports current and upcoming remote consulting opportunities focused on high-quality computer science assessment development, multiple-choice question writing, technical content verification, academic benchmark review, and rigorous solution evaluation. Selected professionals will apply their computer science expertise to author, review, and validate challenging assessment materials across core CS domains. Key Responsibilities - Computer Science Question Authoring - Create original, challenging multiple-choice questions across core computer science domains. - Design questions that test deep conceptual understanding rather than surface-level recall. - Ensure each question is precise, self-contained, unambiguous, and solvable based on the information provided. - Develop plausible answer choices that challenge advanced learners and technical reviewers. - Solution Development & Difficulty Calibration - Write clear, step-by-step reference solutions in structured markdown format. - Rate question difficulty across levels such as introductory undergraduate, advanced undergraduate, or postgraduate-level expertise. - Provide academic references from reputable sources such as peer-reviewed publications, university materials, or recognized technical resources. - Ensure solutions are accurate, concise, logically sound, and aligned with the intended learning objective. - Question Verification & Technical Review - Review pre-written computer science questions for accuracy, clarity, rigor, completeness, and solvability. - Flag issues involving ambiguity, missing assumptions, weak distractors, unclear wording, or incorrect answer logic. - Edit questions where needed and document the rationale for changes. - Maintain high standards for technical correctness, academic quality, and assessment reliability. Qualifications - Advanced expertise in computer science, electrical engineering, machine learning, systems, algorithms, security, software engineering, or related technical fields. - Strong command of one or more CS areas such as algorithms and data structures, machine learning, AI, systems, networks, theory, computer security, or software engineering. - Experience authoring, reviewing, teaching, grading, or verifying academic or technical assessment content. - Ability to express complex technical ideas clearly and concisely in written English. - Strong attention to detail and ability to identify subtle technical or logical issues. - Comfort working independently on asynchronous technical review tasks. Educational Background - PhD or doctoral candidacy in computer science, electrical engineering, computer engineering, or a closely related field is highly relevant. - Master's degree may be suitable for candidates with exceptional depth in a specific CS subdomain. - Equivalent experience in advanced research, technical assessment writing, competitive programming, academic teaching, or high-level industry work may also be valuable. Nice to Have - Research publications, academic teaching experience, competitive programming background, or experience at a leading technology company. - Familiarity with graduate-level CS theory, algorithms, systems design, machine learning, computer security, or software engineering concepts. - Experience preparing or reviewing exam questions, benchmark tasks, technical rubrics, reference solutions, or academic problem sets. - Strong comfort with markdown formatting, technical notation, academic references, and structured review workflows. - Availability for approximately 10+ hours per week depending on project needs. Why This Opportunity - Apply advanced computer science expertise to structured remote project work. - Contribute to high-quality CS benchmark development, question authoring, solution review, and technical assessment evaluation. - Work on flexible assignments aligned with your academic or technical background. - Use your technical judgment in a rigorous, detail-oriented review environment. - Remote structure with competitive hourly compensation. Contract Details - Independent contractor role. - Fully remote with flexible scheduling. - Part-time commitment of approximately 10+ hours per week depending on project availability. - Competitive rates between $50–$95 per hour depending on expertise. - Weekly payments via Stripe or Wise. - Projects may be extended, shortened, or adjusted depending on scope and performance. - Work will not involve access to confidential or proprietary information from any employer, client, or institution.

• Serve as the primary point of contact for clients post-onboarding, ensuring a seamless adoption experience, training, and ongoing support. • Manage incident and issue response by triaging client problems, coordinating escalations, tracking resolution, and providing timely updates and follow-ups. • Build and nurture strong relationships with clients, deeply understanding their business needs and driving their security maturity. • Proactively monitor client satisfaction and solution usage, identifying opportunities to enhance value and expand service adoption. • Facilitate regular client meetings and performance reviews to align with security objectives and compliance requirements. • Collaborate closely across internal teams to ensure smooth delivery of customer requests and timely resolution of issues. • Combine account management, technical support, and customer success strategies to deliver exceptional client experiences. • Track and report key client success metrics, ensuring retention and satisfaction. • Translate customer feedback into actionable insights to improve service delivery, internal processes, and product development.

Role Description By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. The Client Success team is responsible for the post-sale clients (Law Firms)— building and maintaining relationships with key stakeholders. Driving retention, organic growth within existing relationships/programs (new users/new locations/ancillary services), and high-quality cross-sell opportunity identification of new carriers to partner with Field Sales. What You Will Do - Client Engagement & Lifecycle Management (Post-Sale Ownership) - Maintain a defined engagement cadence based on account tier (e.g., monthly for strategic accounts, quarterly for mid-tier), including proactive outreach, performance reviews, and expansion discussions. - Build multi-threaded relationships across legal, operations, and administrative stakeholders to reduce single-thread risk. - Drive organic expansion within the installed base by increasing: - Net new users within existing accounts (seat growth) - Net new office/branch/claim locations added inside current client relationships - Ensure account plans include clear expansion paths (who/where to expand, enablement plan, and next-step commitments). - Client Enablement (Adoption, Outcomes, and Time-to-Value) - Onboarding training, and adoption milestones tied to new carrier launches/re-launches. - Drive improvements that increase utilization of all products within scope and client satisfaction. - Cross-Sell Identification in Partnership with Field Sales (Quality + Conversion) - Identify cross-sell opportunities for Field Sales. - Identify cross-sell opportunities within assigned clients for ancillary services, adding new users, new units and locations. - Operating Cadence, Metrics, and Executive Reporting - Weekly: portfolio health/risk audits, enablement progress, expansion plays. - Monthly: segment business review (GRR/NRR, adoption indicators, organic growth outcomes, field outcomes). - Quarterly: QBR/EBR coverage for priority accounts, account plans, and joint field priorities (as applicable for segment). - Maintain clean CRM discipline and reporting, ensuring segment scorecards are accurate and actionable. Qualifications - Bachelor’s degree or equivalent experience. - 5+ years of sales/client growth leadership experience, ideally in legal, insurance, or records/health-information services. - Strong analytical and operating rigor: ability to manage GRR/NRR, adoption metrics, pipeline metrics, and CRM reporting (Salesforce preferred). Benefits - The estimated total cash compensation range for this role is: $80,000 - $85,000 USD. - We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive.

• Own the client relationship. You’re the primary point of contact from kickoff to closeout. Clients trust you, lean on you, and come back because of you. You communicate proactively, and they never have to chase you for a status update. • Own the plan. You’ll run up to 20 concurrent engagements ($30–50K, 3–8 weeks), coordinating small engineering teams alongside our AI-powered delivery tools. You track milestones, flag risks early, unblock teams fast, and keep work moving before anyone has to ask. AI handles documentation and reporting overhead so the volume stays manageable. • Run the engagement from kickoff to hypercare. You run a structured cadence: 30-minute kickoff, 2–3 discovery sessions, FRD review, UAT, and hypercare. You author the FRD with AI, lock first discovery within seven business days, and clear open items before development starts. Status goes out every Monday. Every meeting has a purpose, an agenda, and a result. • Hold the line on scope and commitments. You enforce scope discipline so projects stay profitable and clients get exactly what was promised. Out-of-scope requests go through a change request before work begins. No exceptions, but you handle it in a way that strengthens the relationship rather than straining it. • Operate from inside Claude. Claude is your primary interface, not a tool you reach for occasionally. You use it to pull context (SOW summaries, account history, project health briefings), to run the skills that produce client-facing artifacts (kickoff deck, discovery questionnaire, FRD, UAT guide, weekly status report), and to keep Notion — our system of record — current. The scrum agent reports project status into a dashboard you act on; you don’t chase engineers for updates. • Spot the next dollar. You’re the eyes on the ground inside the account. Spot follow-on projects, managed services opportunities, and adjacent problems we could solve. Loop in sales when there’s something to chase — you don’t close the deal, but you make sure it never gets missed.