Your role at DynatraceAre you ready to create the special WOW-effect for the Dynatrace team and overcome challenges with an all-time supportive, humorous, and enthusiastic team, sharing just the right mindset? As part of our global People and Culture team, the Workplace Experience team continues to enhance an unparalleled and best-in-class work environment that drives employee engagement to deliver exceptional business results. As a Senior Workplace Experience Specialist, you will support our hybrid 1st team with colleagues assigned to your office and work closely with the global Workplace Experience team. This role is open for placement at any of our three NORAM offices (Boston, MA; Detroit, MI; or Denver, CO). This role does not require prior experience within the Technology industry, candidates with experience of Front Office/Desk, Office Management and/or Administration roles are encouraged to apply as well as candidates from customer facing industries. - Internal Event Organization tailored to the needs of your office location in cooperation with the Global Event Management team. - Future way of work concept by working on continuous improvement of our office space planning and being a true ambassador for the local Dynatrace hybrid community, nurturing work relationships and building social engagements. - Close cooperation with Finance team on Travel Management tools and Expenses and preparatory invoicing. - Local Office Support for visitor management, workshop preparation, onsite Facility services quality assurance. - Purchase in close cooperation with our Procurement team. - Employee Benefits ensure alignment and improvement and competitiveness of our Employee Benefits and take care of the administration together with our People Operations Team - Support and advice the team on everyday tasks. People & Culture - Bring the Dynatrace Culture to your Community and be a true Ambassador for your hybrid Dynatrace community. - Onboarding of new employees Team Onboarding presentation and an office tour - creating an outstanding first day experience for new team members - Promote new global initiatives to the Community in cooperation with the Internal Communication Team and have a single source of truth Information Hub for all processes in place. - Eagerness for process improvement in close cooperation with a dynamic and innovative global People & Culture team for team members and our local site leaders. What will help you succeed - Experience in Office Management or a similar position, preferably in a global company - Readiness and willingness to take over new responsibilities and improve processes for the better - Team Player attitude to contribute and drive projects with a get-things-done mentality. - Strongly developed sense for the business needs and goals - Talent for communication, prioritization, and general work organization - Integrative, empathic, and solution-driven way of thinking Why you will love being a Dynatracer - A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. - Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. - A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. - An environment that fosters innovation, enables creative collaboration, and allows you to grow. - A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. - A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. - A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. - Attractive compensation packages and stock purchase options with numerous benefits and advantages. Compensation and Rewards - The salary range for this role is $75,000 - $95,000. When determining your salary, we consider your experience, skills, education, and work location. - Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system. - We also offer medical/dental benefits and a company-matched 401(k) plan for retirement. Equal Employment OpportunityEqual Employment OpportunityAll your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.

Role Description We are seeking a detail-oriented and organized Travel Reservations Specialist to assist with coordinating and managing travel bookings for clients. This fully remote opportunity is ideal for individuals who enjoy working independently, staying organized, and helping others plan seamless travel experiences. In this role, you will use company-provided systems, tools, and training to manage reservations, organize travel details, and support clients throughout the booking process. - Coordinate and manage travel reservations, including accommodations, transportation, and activities - Organize and confirm travel details such as dates, itineraries, and booking confirmations - Communicate with clients to gather preferences and provide updates - Maintain accurate records using internal systems and tools - Ensure all travel arrangements are handled efficiently and professionally - Provide support to clients throughout the planning and booking process Qualifications - Strong organizational and time management skills - High attention to detail - Excellent communication and customer service abilities - Self-motivated and comfortable working independently - Ability to learn new systems and follow structured processes - No prior experience required (training provided) Benefits - Fully remote work environment - Flexible scheduling options - Comprehensive training and ongoing support - Performance-based income potential - Access to travel-related resources and industry tools - Opportunities for growth and advancement

Role Description We are seeking a highly organized and detail-oriented Travel Support Workflow Specialist to assist with coordinating travel-related processes, managing booking workflows, and ensuring a smooth client experience from start to finish. This fully remote opportunity is ideal for individuals who thrive on organization, enjoy working independently, and are comfortable managing multiple tasks in a structured environment. In this role, you will utilize company-provided systems, tools, and training to support travel bookings, maintain workflow efficiency, and ensure all client details are handled accurately. - Support and manage travel booking workflows from initial request through confirmation - Coordinate travel arrangements including accommodations, transportation, and activities - Organize client information, itineraries, and booking details within internal systems - Monitor and track workflow progress to ensure timelines and deadlines are met - Communicate with clients to gather information and provide updates as needed - Maintain accurate records and ensure all details are properly documented - Assist in improving workflow efficiency and organization of processes Qualifications - Strong organizational and time management skills - High attention to detail and accuracy - Excellent communication and problem-solving abilities - Self-motivated and comfortable working independently - Ability to multitask and manage structured workflows - Comfortable learning new systems and processes - No prior experience required (training provided) Benefits - Fully remote work environment - Flexible scheduling options - Comprehensive training and ongoing support - Performance-based income potential - Access to travel industry tools and resources - Opportunities for growth and advancement

• Supervises all Billing personnel on functions necessary for timely daily processing of current billing and secondary charges. • Responsible to ensure that all charges for all locations are accurately posted in a timely manner, as well as all system edits are corrected and billed out in a timely manner. • Reviews outstanding charges routinely and communicates to appropriate facility and/or staff members in order to complete the billing process. • Audits, corrects, and retrains staff as needed to ensure that all billers are up-to-date on the medical billing and payer guidelines. • Responsible for evaluating the performance of the Billing Department staff members.