• Focus on building and maintaining robust backend systems with a strong emphasis on finance-related integrations • Work with third-party platforms and complex data flows • Lead technical initiatives and design scalable solutions • Develop integrations with financial systems using REST, SOAP, and event-driven architectures • Ensure reliability, security, and performance while leveraging modern development practices and AI-assisted tools

• Design, develop, and maintain IVR applications based on business and technical requirements • Integrate IVR solutions with key internal services • Monitor IVR systems and implement operational improvements to enhance customer experience • Troubleshoot and resolve issues within the voice contact center and IVR environments • Collaborate with project managers to ensure the timely and high-quality delivery of solutions • Work independently while supporting a regional business unit aligned with global objectives • Participate in forward-looking initiatives to improve call steering and IVR architecture • Communicate technical concepts clearly to both technical and non-technical stakeholders

• Design, develop, and maintain IVR applications based on business and technical requirements • Integrate IVR solutions with key internal services • Monitor IVR systems and implement operational improvements to enhance customer experience • Troubleshoot and resolve issues within the voice contact center and IVR environments • Collaborate with project managers to ensure the timely and high-quality delivery of solutions • Work independently while supporting a regional business unit aligned with global objectives • Participate in forward-looking initiatives to improve call steering and IVR architecture • Communicate technical concepts clearly to both technical and non-technical stakeholders

Title: Software Engineer Apps III Location: Fremont United States Job Description: The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. The impact you’ll make Join our team as a software engineer to build the Dextro Software platform. Dextro™ - Lam Research. You will be at the forefront of defining and developing the infrastructure that will make Dextro successful. In this role, you will develop designs, infrastructure, and technology platforms alongside a team of software engineers. You will also collaborate with mechanical, electrical, and mechatronics teams to design, test, and troubleshoot special-application end effectors on a 6-axis robot. Hands-on development and prototyping are essential for success. You’ll make an impact across Lam’s product portfolio by working within our centralized software engineering team and collaborating with some of the brightest minds in the industry. What you’ll do - Maintain and enhance the existing codebase by investigating and resolving issues. - Demonstrate solutions through clear documentation, flowcharts, and well-structured code. - Collaborate with cross-functional teams to design and develop software. - Extend the Dextro Platform (ROS 2). - Build out support for 6-axis cobots. - Create and update HMI systems. - Design a learning pipeline for computer vision algorithms. - Integrate sensors and actuators into robotic systems; analyze and optimize system performance and accuracy. - Apply engineering theories and methods to solve technical problems. - Work within a cross-functional team and support design, analysis, and performance evaluation from concept through completion. - May visit customer sites to provide support; travel is expected to be less than 10%. Who we’re looking for - Bachelor’s degree in Computer Science, Computer Engineering, or Mechatronics plus 3+ years of experience; or a Master’s degree (or higher) with no prior professional experience; or equivalent experience. - Knowledge of object-oriented software concepts (OOS), object-oriented design (OOD), and/or object-oriented programming (OOP), including design patterns and finite state machines. - Software development skills in one or more general-purpose programming languages (e.g., C++, C#). Preferred qualifications - Prior semiconductor equipment experience. - Experience with multi-arm and/or multi-axis robotic programming - Experience with Python and/or C++. - Experience with ROS/ROS2 or other robotics middleware and Behavior Trees - Familiarity with Git and SVN, and with CI/CD pipelines - Proficient in Linux Our commitment We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results. Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees. Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time. #LI-LE1 Salary CA San Francisco Bay Area Salary Range for this position: $99,000.00 - $220,000.00. The above salary range for this position is relevant to applicants that reside or work onsite in the California, San Francisco Bay Area only. Salary offers will depend on factors that include the location you work from, your level, education, training, specific skills, years of experience and comparison to other employees already in this role. Actual salary may vary from salary offered due to numerous factors including but not limited to unpaid time off, unpaid leave, company mandated shutdown, and other relevant factors. Our Perks and Benefits At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.