Title: Student Assistant - Lee NIH Grant Location: Lubbock, Texas United States Part Time On-site Job Description: Position Description A student enrolled in the TTU System interested in cleft palates, employed to perform work as assigned by the supervisor. Requisition ID 44226BR Travel Required None Pay Grade Maximum 13.00 Major/Essential Functions - Clinical Support: - Assist in the evaluation and therapy of clients, particularly those with cleft palate or related speech disorders. - Aid in the preparation and organization of assessment materials and therapy sessions. - Observe and record client behavior and progress, providing support to licensed Speech-Language Pathologists (SLPs). - Phonetic Transcription: - Utilize phonetic transcription skills to accurately transcribe client speech samples for assessment and therapy purposes. - Assist in the analysis of phonetic data to support clinical evaluations and treatment planning. - Maintain accuracy and consistency in phonetic transcriptions, adhering to established standards. - Data Management: - Support the management of client records, including data entry, updating, and maintaining confidentiality. - Use basic computer skills to organize and track client progress, session notes, and other relevant documentation. - Assist in preparing reports and summaries based on client data and therapy outcomes. - Administrative Assistance: - Help with scheduling appointments, managing calendars, and coordinating communication between clients and SLPs. - Assist in the preparation of educational and informational materials for clients and staff. - Perform general administrative tasks such as filing, organizing, and maintaining office supplies. - Educational and Research Support: - Participate in research projects or case studies related to cleft palate or other areas of interest in speech-language pathology. - Review and synthesize current literature and research findings to support ongoing clinical work and learning. - Contribute to discussions and case presentations, sharing relevant insights and observations. - Communication and Interaction: - Communicate effectively with clients, families, and team members. - Provide clear and supportive interactions during therapy sessions, addressing client questions and concerns as appropriate. - Exhibit good listening skills to accurately understand and respond to client needs and feedback. - Professional Development: - Engage in training and educational opportunities to enhance knowledge in speech-language pathology and related areas. - Stay informed about new developments, techniques, and best practices in the field of speech-language pathology, especially regarding cleft palate. - Team Collaboration: - Work collaboratively with SLPs, other students, and staff to ensure effective client care and support. - Participate in team meetings, sharing observations and contributing to case discussions. Grant Funded? Yes Pay Grade Minimum 7.25 Pay Basis Hourly Work Location Lubbock Preferred Qualifications - GPA higher than 3.5 in speech-language-hearing sciences courses. - Experience in phonetic transcription. Department Speech Language and Hearing Sci Lbk Required Attachments Cover Letter, Resume / CV Job Type Part Time Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan. Shift Day EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran. Required Qualifications A student enrolled in at least six hours. Does this position work in a research laboratory? Yes Are select agents used in this laboratory? No Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. Introduction Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care. About TTUHSC Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care - and we believe that our people are the reason for our institution's lasting success and bright future. Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Visa Information TTUHSC, at its sole discretion, may initiate new H-1B I-129 visa petitions in accordance with the directive issued by Governor Abbott. Approval from the Texas Workforce Commission is required. On a limited, case-by-case basis, the institution may also sponsor eligible individuals for change-of-status or change-of-employer petitions for qualifying positions. TTUHSC will not pay the $100,000 fee, if applicable.

• Initiating courtesy calls to clients upon case assignment • Providing detailed explanations of the reduction process • Logging phone calls, case statuses, and documents into the online document management software • Ensuring efficient linkage of releases onto Litify and confirming PIP benefits • Validating damages with a complete provider list • Confirming balances due on medical accounts and negotiating bills with providers • Sending out reductions promptly and maintaining regular client contact • Conducting case reviews and personal audits for productivity

• Answer, screen, and route incoming calls to the appropriate team member • Take and relay messages or transfer calls to voicemail when staff are unavailable • Log phone calls and upload documents into the online document management system • Provide clerical support to office staff, including faxing, copying, and file organization • Maintain regular communication with clients and respond to questions • Obtain insurance coverage information in a timely manner • Follow up on medical treatment and confirm continuity of care • Request and obtain medical records and billing statements from providers • Communicate with insurance companies regarding treatment status and update adjuster information in the system • Perform additional administrative and case-related duties as assigned

• Answer, screen, and route incoming calls to the appropriate team member • Take and relay messages or transfer calls to voicemail when staff are unavailable • Log phone calls and upload documents into the online document management system • Provide clerical support to office staff, including faxing, copying, and file organization • Maintain regular communication with clients and respond to questions • Obtain insurance coverage information in a timely manner • Follow up on medical treatment and confirm continuity of care • Request and obtain medical records and billing statements from providers • Communicate with insurance companies regarding treatment status and update adjuster information in the system • Perform additional administrative and case-related duties as assigned