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Tenet Healthcare is a multitiered health system comprised of 20 short-stay surgical centers, 79 hospitals, and over 470 outpatient clinics in the United States. The company, also k
Financial Clearance Representative
Location
United States
Posted
24 days ago
Salary
$15 - $23 / hour
Seniority
Senior
Job Description
Financial Clearance Representative
Tenet Healthcare
• Completes both scheduling functions and registration functions with the patient for an upcoming visit during one call • Responsible for timely scheduling, provide callers with important information related to their appointment (i.e. Prep information for test, directions, order management etc.) • Financial Clearance: up to and including verifying patient demographic, insurance information and securing payment of patients financial liability/performing collection efforts • If assigned to Order Management: verifies order is complete and matches scheduled procedure. Includes indexing and exporting physicians orders to correct account number. • Collect and verify required patient demographic and financial data elements, including determining a patient’s financial responsibility and securing pre-payment for future services/performing collection efforts • Create a complete pre-registration account for an upcoming inpatient/surgical admission • Completes all pre-certification requirements by obtaining authorization from insurer and/or healthcare facility • Other duties as assigned based on departmental needs
Job Requirements
- Required: High school diploma or GED
- Preferred: Two plus years of college (two years in a professional, customer service-driven environment may substitute for two years of college), completion of related medical certification program
- Preferred: Telephone/call center experience
- Preferred: Pre-registration and/or scheduling experience
- Preferred: 2-3 years of customer service experience
Benefits
- Medical, dental, vision, disability, and life insurance
- Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.
- 401k with up to 6% employer match
- 10 paid holidays per year
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
- For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.
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