eCommerce Fulfillment Product Studio that supports brands, retailers, and 3PLs with bespoke solutions.
Lead WMS Program Consultant
Location
United States
Posted
44 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Lead WMS Program Consultant
Fulfillment IQ
Role Description We are looking for a senior, onshore techno-functional consultant to lead program governance and execution oversight for a Warehouse Management System (WMS) implementation. This role will act as the central coordination layer across business, technology, and vendor teams, ensuring structured execution, alignment, and successful delivery. The consultant will bring a strong blend of program management expertise and Deposco WMS techno-functional knowledge, while also supporting key project management responsibilities. Key Responsibilities - Program Governance & Execution - Establish and manage a structured program governance framework, including cadence, reporting, and decision-making protocols - Develop and track an integrated program plan aligned to implementation phases - Ensure adherence to key milestones, timelines, and delivery outcomes - Stakeholder & Vendor Coordination - Act as the primary liaison across internal stakeholders, leadership teams, and external vendors - Facilitate status meetings, working sessions, and steering committees - Provide oversight and validation of vendor execution plans - Techno-Functional Oversight - Review system configurations, design decisions, and integration approaches - Ensure alignment between system capabilities, operational workflows, and business requirements - Risk & Issue Management - Identify, track, and mitigate risks, issues, and dependencies - Drive escalation management and timely resolution - Reporting & Governance - Provide structured reporting on program health, risks, and key decisions - Enable visibility and support executive-level decision-making Qualifications - 10+ years of experience in WMS implementations, program management, or supply chain technology consulting - Strong techno-functional expertise in warehouse management systems - Proven experience in program governance and cross-functional coordination - Experience managing complex, multi-stakeholder implementations - Strong communication and stakeholder management skills - Ability to operate in high-visibility, client-facing roles Key Performance Indicators (KPIs) - Program Execution: Adherence to timelines, milestones, and deliverables - Governance Effectiveness: Structured reporting, cadence, and decision-making alignment - Risk Management: Proactive identification and resolution of risks and dependencies - Stakeholder Alignment: Effective coordination across business, technology, and vendor teams - Delivery Quality: Smooth execution with minimal disruption and strong operational alignment What Success Looks Like in the First 90 Days - 30 Days In - Gain a strong understanding of the program scope, stakeholders, and implementation roadmap - Establish initial governance structure, including meeting cadence, reporting templates, and communication protocols - Build relationships with key stakeholders across business, technology, and vendor teams - Review existing program plans, risks, and dependencies and identify early gaps - Align on success metrics, priorities, and immediate next steps - 60 Days In - Fully operationalize the program governance framework across all workstreams - Drive consistent execution cadence through status reviews, working sessions, and steering committees - Proactively manage and track risks, issues, and dependencies, ensuring timely resolution - Provide techno-functional oversight on key design and implementation decisions - Deliver structured program reporting and insights to leadership - 90 Days In - Demonstrate strong control over program execution, with clear visibility into timelines, risks, and outcomes - Ensure alignment across stakeholders, vendors, and internal teams, minimizing delivery friction - Drive measurable improvement in execution discipline, milestone adherence, and decision-making velocity - Establish a stable rhythm for governance, reporting, and escalation management - Position the program for successful ongoing execution and next-phase readiness Benefits - Comprehensive health and dental coverage for you and your family (region-specific plans) - Employee wellness programs where applicable - Competitive paid time off (PTO), sick leave, and public holidays - Flexible leave policies that respect local labor standards - Retirement savings programs and employer contributions - Dedicated learning and development budget - Support for skills development, leadership growth, and career progression - Remote and hybrid work options - Flexible working hours aligned to role and client needs - Equipment and workstation allowances - Internet and business travel reimbursements - Employee stock options (ESOP), where applicable - Team events, meetups, and company offsites
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