• Develop vendor selection process to ensure business unit owners and vendors are aware of expectations and consequences; obtains maximum pricing leverage and concessions, facilitates shared understanding of sourcing objectives and requirements that are aligned with business goals. • Understand the complete breadth of professional services and related risks provided by vendors and current support services for all ValuationNEXUS clients. • Proactively recommends process, service, or technology improvements that will result in cost reduction, improved productivity, and service performance. • Identify, recommend, and assist with onboarding new valuation vendors (AMCs and Panel Appraisers). • Detect, test, and implement new valuation products for loan origination and capital market due diligence. • Monthly vendor performance analysis, tracking, and internal reporting of findings. • Create, provide, and document vendor oversight communication and training. • Proactively supports knowledge sharing across all departments. • Design, develop, and deliver training to internal vendor owners on vendor management requirements and topics. • Collaborate with valuation coordinators and reviewers to create and calibrate score card metrics and delivery cadence. • Work with valuation coordinators and reviewers to identify appropriate vendor order capacities and coverage areas by product, based on performance. • Recommend offboarding or, if needed, disciplinary actions for poor vendor performance.

• Plan and execute medical strategy and engagement for appropriate assigned customers within a territory, compliantly coordinating with other Pfizer colleagues as needed to achieve medical objectives • Maintain required level of knowledge of relevant TA/disease states and Pfizer medicines, providing therapeutic area/product information to both internal and external stakeholders as needed • Serve as a conduit and resource for medical information and customer insights, providing requested information to HCPs as allowed by Pfizer guidance and sharing customer viewpoints with Pfizer as appropriate • Understand the priorities of Pfizer Medical Affairs to contribute to medical content strategy development and execute aligned Field Medical tactics • Maintain effective and appropriate communication and collaboration among headquarters medical colleagues and other Pfizer Field Medical colleagues • Demonstrate expertise in communication across multiple channels, including, but not limited to, live and virtual presentations in small or large settings, written communication, and telephone or virtual conversations • Optimize patient centricity of medical communications and deliverables, incorporating health literacy and cultural awareness principles to ensure that patients remain the ultimate focus • Deliver approved medical content about Pfizer medicines and relevant topics in the designated therapeutic area • Identify and seek medical engagement from priority customer segments in assigned TA • Provide truthful, accurate, and scientifically supported information in response to direct unsolicited medical requests from HCPs in a manner that complies with all applicable Pfizer guidelines, policies, and procedures • Field relevant inbound queries from HCPs via established triage process • In collaboration with Global Medical Affairs colleagues, partner with Oncology Research & Development and Global Product Development (GPD) in the identification of potential sites for Pfizer-sponsored clinical trials, including identification of sites serving under-represented patient populations in trials • Appropriately provide medical support throughout the Investigator Sponsored Research (ISR) process • Cultivate research and TA expertise, including familiarity with latest congress data and disease state literature • Provides asset leadership • Understand the principles of study design, methodology, data analysis, and interpretation and communicate these concepts with customers • Strong territory leadership • Reactively and proactively communicate with local Patient Advocacy Group(s), as appropriate, in close collaboration with Corporate Affairs and HQ Medical Affairs • Deliver insights on local patient organization structure, capabilities, and patient population needs • Serve on Medical and/or TA and asset cross-functional committees, as appropriate • Represent Pfizer Medical Affairs leadership with clinical/professional associations and/or societies, consistently demonstrating medical professionalism in all interactions • Mentorship – Onboarding partner, ad board and study lead mentor • Participate in special projects as needed

• Facilitate person centered planning meetings to coordinate care and services • Identify, coordinate, and assist participants in gaining access to needed LTSS services and other Covered Services, as well as non-covered medical, social, housing, educational, and other services and supports • Assist with completion of 1915 (I) assessments per member needs • Inform participants about available LTSS required needs assessments, the care plan process, service alternatives and service delivery options • Provide education and support to members in learning about and exercising rights and responsibilities, and grievance process • Complete Discovery activities (information gathering and assessment) as a component of the planning process • Assists members/legally responsible persons in choosing service providers, ensuring objectivity

Role Description We are seeking a highly capable operator to build and lead Revenue Cycle Management at Daymark. This is a foundational role as we expand our primary care service lines. You will own the end-to-end revenue cycle function, including: - Professional billing - Third-party billing vendor management - Claims operations - Risk adjustment While partnering closely with Clinical Operations, Finance, Product, and Data. The right candidate brings deep technical fluency in PCP-focused billing codes, hands-on experience managing billing vendors and clearinghouse platforms, and a forward-thinking orientation toward AI-enabled RCM. This role is ideal for someone who wants to build a function from the ground up and grow with it. Qualifications - Deep knowledge of PCP revenue cycle, including fluency with E&M, AWV, CCM, TCM, APCM, and PCM billing rules, documentation requirements, and reimbursement structures - Direct experience managing a third-party billing vendor and a claims/clearinghouse platform - Experience with HCC coding, risk adjustment suspecting, and chart review workflows - Familiarity with AI applications in RCM and a genuine interest in applying them - Experience at a startup or high-growth healthcare company is a plus Requirements - Own Daymark's Revenue Cycle Operations - Lead end-to-end RCM across all payer types, with primary focus on Original Medicare and value-based contract populations - Develop and maintain billing protocols for PCP service lines including E&M, Annual Wellness Visits (AWVs), Chronic Care Management (CCM), Transitional Care Management (TCM), and Advanced Primary Care Management (APCM) - Establish patient billing workflows including statement generation, cost-sharing communication, and collections processes; ensure workflows are sensitive to the patient experience while maintaining collection integrity - Manage the third-party billing vendor relationship, including performance monitoring, issue escalation, contract compliance, and ongoing optimization - Own the claims and clearinghouse platform, including submission workflows, rejection and denial management, and resubmission processes - Establish and track RCM KPIs: clean claim rate, denial rate, days in AR, net collection rate, and others - Partner with Finance on revenue recognition, cash flow forecasting, and month-end close support - Support accurate risk adjustment operations aligned with our care model and payer contracts - Partner with Clinical Operations, Product and Data to ensure risk adjustment workflows are reflected in tooling and supported from pre-chart prep to documentation and through billing and claim submission - Support end-to-end enrollment workflows for new providers, including NPI registration, CAQH profile maintenance, and payer-specific credentialing applications - Track credentialing status and expiration timelines across the provider panel to ensure no gaps in billing eligibility - Partner with Clinical Operations and People to build onboarding workflows that sequence credentialing milestones with provider start dates - Identify and manage credentialing vendors or delegated credentialing arrangements where applicable - Identify and evaluate AI-enabled tools across the RCM workflow, including automated coding assistance, denial prediction, and other capabilities - Partner with Product and Data to pilot and implement capabilities that improve throughput and accuracy - Translate billing and compliance requirements into scalable operational workflows - Establish audit and QA processes to ensure coding accuracy and billing integrity - Identify execution gaps and drive resolution across cross-functional teams Benefits - This role is fully remote, but will be expected to work on either Eastern or Central time zone hours - Compensation: $120,000 - $135,000 annually, depending on location & experience