• Prepares, records, verifies, analyzes and reports accounts payable/receivable transactions • Pays vendor invoices and receives and posts customer payments on a timely basis • Maintains and reconciles accounts payable/receivable ledger accounts, financial statements and reports • Prepares analyses and reconciliations of bill runs to detect fraud • Ensures that transaction entry verification procedures are followed • May prepare and deliver low-volume customer billing and respond to resulting queries • Supervises the daily activities of support staff or production team members • Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors • Monitors collection period and sends follow-up inquiries regarding payments for the organization • Negotiates with past-due accounts to resolve all payment issues in a timely manner • Prepares and evaluates applicable accounting reports to identify trends, inefficiencies, and opportunities for cost-savings or process improvements and relays conclusions to management

• Drive and execute strategic learning solutions • Consult with sales and business leaders to identify performance gaps • Execute against the current portfolio of learning priorities • Partner with vendors and internal teams to design and deliver learning solutions • Govern learning priorities and drive decisions across OUs • Track and report program performance to senior leaders • Support ongoing updates and enhancements to learning content

NextGear Capital, a Cox Automotive company, is hiring a Portfolio Manager. The Portfolio Manager manages and grows a portfolio of dealer clients across the Indland Empire territory in Southern Califonia with lines of credit ranging from $50,000 to $2.5M within the assigned geographic territory. The primary responsibilities include building and maintaining relationships with clients, optimizing the portfolio through the clients' use of the line of credit, identifying and mitigating pre-default account risk, and supporting post-default collections on defaulted accounts. **Candidates must permanently live in the assigned territory of Inland Empire including Riverside, Murrieta, Temecula, and Corona.** Responsibilities• Optimize each client's use of the line of credit within an assigned portfolio whose lines of credit range from $50,000 to $2,500,000 by acting as floor plan subject matter expert to their portfolio of clients.• Achieve goals and performance targets as set by the company by regularly engaging with clients in person or virtually by collaborating with internal partners to drive revenue and maximize profitability through prudent account management, controlled growth and risk mitigation.• Educate clients on desired performance behaviors, self-service options, and best practices and coach them to ensure compliance with company policies and expectations.• Collect and analyze client financial information and various internal reports and dashboards to assess and monitor dealer performance and address with the dealer as appropriate to drive growth and manage risk.• Utilize company provided historical data and tools to identify targets for opportunity of growth and determine clients that are having financial distress.• Collaborate and strategize with Risk and Recovery department with pre-default risk mitigation and post default collection efforts on defaulted accounts within a specified timeframe. Minimize loss and maximize recovery.• Physical inspection of inventory, and accuracy of audits and repossession as necessary. Inspect what is expected to ensure quality control, inventory, audit self- reconciliation, addition of inventory and buying behaviors.• Serve as a fiduciary for the company including identifying and reporting to the company any material client or internal non-compliance with company policies, attempted or actual fraud upon the company or any other circumstance that may require identification and reporting to protect the company.• Operate with the highest level of integrity and always strive to achieve the best outcome for both the clients and our company.• Detailed documentation in Salesforce all prudent conversations, activities and client interactions as required by the company KPI's. Complete all Salesforce campaigns as required by the company.• Responsible for onboarding of new clients to ensure a positive and successful client experience.• Cultivate Cox Automotive cross functional business unit relationships and opportunities. Job Knowledge, Skills and Abilities:• Knowledge of the automotive industry (various sectors).• Knowledge of the finance industry (various sectors).• Proficiency of reading and analyzing financials, such as profit & loss, balance sheet, tax returns and bank statements preferred.• Strong financial acumen with working knowledge of key financial tools and terminology.• Ability to identify risk indicators through data tools.• Ability to communicate a proactive performance plan on continuous basis individually and client level.• Strong presentation, verbal and written communication skills.• Strong interpersonal skills with ability to interact with clients, collaborate with internal team members. and external partners at various levels within the organization.• Strong time management skills with ability to manage deadlines.• Strong negotiation and collection skills.• Strong analytical and problem-solving skills.• Ability to work independently and in a remote environment.• Ability to maintain a high level of safety awareness and take necessary safety precautions.• Proficient in Excel, Word, PowerPoint, Outlook, Teams and Salesforce. Education and Experience:• BA/BS with 4+ years of related experience in finance, client facing, B2B, account management and/ or collections required. A candidate can also have a combination of a MS degree and 2+ years, or 8 years of experience in lieu of a degree.• Automotive and/or floorplan industry background preferred.• Financial knowledge and acumen preferred. Physical Demands:• Ability to visit clients at least 60% of the time with occasionally required overnight travel.• Valid driver's license is required for this position. USD 107,200.00 - 160,800.00 per year Compensation: Compensation includes a base salary in the range of $107,200.00 - $160,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets

• Centralizing Customer Onboarding Content. Consolidate onboarding material into a coherent program and own it going forward. Build the in-product education, guides, and adoption motions that get customers to value faster — directly feeding GRR. • Centralizing Partner-Facing Resources. Build an enhanced partner enablement program: certification, configuration playbooks, design templates, and implementation guides that let partners deliver independently and accelerate time to value across our customer base. • Centralizing Community Management. Run Kustomer's customer community as a managed channel — Slack, forums, and the cadences around them — that deflects routine product questions, creates peer-to-peer learning, and feeds adoption and retention. • Driving Product Adoption. Translate Kustomer's product capabilities into adoption motions that close knowledge gaps through targeted content, in-product education, and feature-specific campaigns tied to real usage data. • Partnering with Internal Teams on Product Curriculum. Design and run a structured product curriculum for our internal teams — onboarding, ongoing education as the product evolves, certification on key capabilities, and deep-dives on new releases. Partner closely with our internal Enablement team to make this stick. • Enablement Analytics. Track the metrics that prove the outcomes: GRR lift attributable to enablement programs, feature-level adoption rates, time-to-value benchmarks, partner certification completion, internal team product confidence scores, and content engagement. Report on ROI and iterate.