• Advising customers on potential solutions and building strong relationships through excellent customer service • Preparing email sequences and promptly responding to customer emails in a professional manner • Identifying and contacting new leads through inbound channels, following up via email or phone • A/B testing different approaches to optimize results and improve conversion rates • Conducting online platform demos to showcase our products' benefits and features • Creating and negotiating offers to close deals with potential customers • Upselling to active customers by identifying additional value and benefits

• Advising customers on potential solutions and building strong relationships through excellent customer service • Preparing email sequences and promptly responding to customer emails in a professional manner • Identifying and contacting new leads through inbound channels, following up via email or phone • A/B testing different approaches to optimize results and improve conversion rates • Conducting online platform demos to showcase our products' benefits and features • Creating and negotiating offers to close deals with potential customers • Upselling to active customers by identifying additional value and benefits

• To exceed quarterly / annual sales targets by driving new opportunities and selling our solutions into the Public Sector - CHAT. • Reporting to the Sales team to sell to strategic Public Sector accounts. • Forecast sales activity and revenue achievement, while creating satisfied customers. • Manage and orchestrate the entire complex sales-cycles often presenting to C-level executives the value of the Salesforce portfolio. • Evangelize the salesforce vision through product demonstrations, in-market events, and account specific initiatives. • Engage with prospect organisations to position Salesforce solutions through strategic value based selling, business case definition, return on investment analysis, references and analyst data. • Provide accurate monthly forecasting and revenue delivery. • Lead the end to end sales process through engagement of appropriate resources such as Business Development Representatives, Sales Engineers, Professional Services, Executives, Partners etc. • Generate short term results whilst maintaining a long term perspective to improve overall revenue generation.

• Drive net-new revenue by selling to mid-market and large County and City governments across ME, NH, VT, MA, CT, NY, PA, NJ, DE, OH, IN, and MI • Consistently meet or exceed assigned sales targets through disciplined pipeline management and execution • Prospect, engage, and build trusted relationships with C-level and senior government leaders, positioning yourself as a strategic advisor • Develop and execute a thoughtful territory strategy aligned to market opportunity and account prioritization • Lead sales conversations across the full cycle, including prospecting meetings, product demonstrations, and deal-advancement discussions—both virtually and in person • Maintain accurate, timely, and compliant documentation of all sales activities in HubSpot CRM • Deliver reliable sales forecasts with accuracy consistently within a 10% variance • Quickly build product expertise and independently demonstrate the platform within the first 30 days • Collaborate closely with inside sales and field partners through weekly lead-sharing and client strategy sessions • Own and manage RFP responses within your assigned territory, coordinating inputs and driving timely submissions