Role Description The Pharmacy Technician in the Veterans Integrated Service Network (VISN) Clinical Contact Center is part of an interdisciplinary healthcare team. The incumbent is a certified pharmacy technician responsible for the technical management of all patient care assistance activities, ensuring that daily work assignments are completed in a timely, efficient, and customer-oriented manner. - Work collaboratively with VISN programs, services, and interdisciplinary team members to provide access to care and meet the needs of Veterans, their family members, and/or legal representatives via various contact modalities including telephone calls, secure messaging, chat, text messaging, and video. - Routinely review computer medication profiles for therapeutic duplication, prescription non-compliance, allergies, and drug interactions; seek assistance from a Clinical Pharmacist or supervisor for further evaluation if needed. - Process and submit patient requests for new prescription orders and renewal requests, including controlled substances, accurately and in a timely manner. - Consistently document patient contact and resolution in VISN Clinical Contact Center software and/or Electronic Health Records (EHR). - Assist in training lower graded technicians and technician students. - Assist in the completion of workload for other VISN Clinical Contact Center Pharmacy Services during Natural Disasters, low staffing, and other contingency needs. - Perform all duties of lower graded technicians if required. - Treat all Veterans with respect and dignity; seek to solve Veteran's concerns at first contact and refer to other VA resources when necessary. - Seek assistance from designated Lead Technician, a pharmacist, or supervisor when responding to unusual questions or when attempts to satisfy a caller have been unsuccessful. - Follow applicable regulations and instructions regarding access to computerized files; ensure EHR access is maintained. - Participate in continuous daily improvement and VISN VA Health Connect initiatives. - Maintain National Pharmacy Technician Certification. - Complete additional duties as assigned. Qualifications - Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. - United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. - Education or Experience: None Required. - Certification: For positions above the full performance level, the employee must pass a national certification exam and hold an active national certification through either: - Pharmacy Technician Certification Board (PTCB), Certified Pharmacy Technician (CPhT). - National Health Career Association (NHA), Certified Pharmacy Technician (ExCPT). - English Language Proficiency: Pharmacy Technician candidates must be proficient in spoken and written English. Requirements - For all grade levels and positions that accept both education and experience to qualify, equivalent combinations of qualifying education and experience that total at least 100% are qualifying. - Pharmacy Technician, GS-07: Candidates must possess one year of experience equivalent to the next lower grade level. - Knowledge, Skills and Abilities (KSAs): - Knowledge of pharmacy technician principles, practices, concepts, and theories. - Knowledge of the computerized prescription process and input of prescriptions and medication orders. - Ability to resolve pharmacy/medication issues with other members of the healthcare team, Veterans, and external customers. - Ability to train developmental pharmacy technicians and students. - Ability to dispense medication or sterile products following all regulations, policies, and procedures. - Ability to troubleshoot automated dispensing equipment (ADE) or technology platforms/databases. Benefits - Work Schedule: Monday to Friday, Rotational Shift Schedule Range 6:00am to 9:00pm (PST) including nights, weekends, and holidays. - Telework: This is a remote position. - Relocation/Recruitment Incentives: Not Authorized. - Permanent Change of Station (PCS): Not Authorized. Company Description For more information on this qualification standard, please visit VA Qualification Standards .

Role Description TIVC is seeking a motivated and adaptable Human Resources professional who is eager to take ownership of day-to-day HR operations and grow with the organization. The ideal candidate is a hands-on contributor who thrives in a dynamic environment, demonstrates strong initiative, and is interested in developing their HR expertise while supporting a growing business. This role is well-suited for an individual who is looking to expand their experience across multiple areas of HR and build a long-term career path with the company. The Human Resources Generalist is responsible for executing day-to-day human resources functions, supporting employees, and maintaining HR processes in alignment with company policies and operational needs. This role is execution-focused and supports HR operations, recruiting, employee support, and compliance activities. Strategic HR direction, policy decisions, and complex employee relations matters are managed in coordination with company leadership. This position operates within standard business hours; after-hours or urgent HR matters are escalated to leadership as appropriate. - Execute core HR functions including recruiting, onboarding, benefits administration, employee support, and HR recordkeeping - Manage full-cycle recruiting including job postings, candidate screening, interview coordination, and onboarding - Coordinate with HR vendors to support benefits administration, payroll processing, and HRIS functionality; monitor vendor performance and escalate issues, renewals, and strategic decisions to leadership - Serve as a primary point of contact for employee HR-related questions - Maintain HR systems and personnel records in compliance with company policies and regulations - Monitor and support compliance with employment laws; maintain required documentation - Prepare and maintain required employment and government compliance reports (e.g., VETS-4212, EEO-1), including data collection, validation, and submission support; track reporting deadlines and coordinate review with leadership - Identify and escalate compliance risks or complex employee issues to leadership - Support employee relations and escalate higher risk matters as needed - Support performance management processes and documentation - Administer employee benefits and assist with enrollment and inquiries - Support compensation tracking in alignment with company policies - Support payroll processing; prepare and audit payroll inputs, including employee status changes, compensation updates, and deductions; coordinate with leadership for review and final processing - Assist with HR policy updates and implementation - Coordinate HR support during contract startup and hiring efforts - Provide HR administrative support to leadership - Other duties as assigned Qualifications - Bachelor’s degree in Human Resources or related field preferred - 4 – 7 years of experience in Human Resources - Experience in small/mid-sized organizations - Experience in government contracting environment preferred - Experience working in an ISO 9001:2015 environment a plus Requirements - Experience with HRIS systems required; experience with Paycom or similar HRIS platform strongly preferred - Strong interpersonal and communication skills - Strong knowledge of HR processes and employment laws - Strong organizational and time management skills - Ability to manage multiple priorities - Ability to handle sensitive information with discretion - Strong problem-solving skills - Proficiency with Microsoft Office Suite Benefits - Competitive compensation package - Flexible and fully remote work environment - Strong commitment to work-life balance - Collaborative, mission-driven culture - Opportunities for professional growth and development

Role Description - Lead enterprise-wide HR programs and projects from intake through execution, stabilization, and transition to steady-state operations. - Serve as the HR project lead for mergers, acquisitions, and integrations, including employment transitions, organizational alignment, policy harmonization, compensation and benefits changes, and system-related impacts. - Partner closely with the PMO and Integration Teams to align HR integration activities with enterprise timelines, milestones, and governance standards. - Represent HR in integration planning forums, ensuring people-related risks, dependencies, and impacts are identified and addressed. - Develop and manage project plans, timelines, milestones, risks, dependencies, and reporting. - Identify risks and gaps and develop mitigation strategies in collaboration with HR and cross-functional partners. - Ensure consistent, compliant, and employee-centered integration experiences. - Manage, coach, and develop two HR Analysts; assign and prioritize work to ensure timely, accurate project delivery. - Partner with HR leadership and Communications on change management strategies and employee-facing communications. - Standardize HR program and project management tools, templates, and documentation. - Maintain accurate, audit-ready documentation and support continuous improvement efforts. - Perform other duties and projects as assigned. Qualifications - Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or equivalent experience. - High School diploma required. Requirements - Minimum of 3 years of progressive HR experience, including leadership of complex, cross-functional programs or projects. - Demonstrated experience supporting or leading mergers and acquisitions integrations strongly preferred. - Prior people management or team leadership experience required. Core Competencies, Knowledge/Skills/Abilities - Enterprise program and project management. - M&A integration and change management. - Strong cross-functional partnership skills, including collaboration with PMO and Integration Teams. - Working knowledge of HR disciplines (employee relations, compensation, benefits, talent acquisition, HR operations). - Understanding of employment law and regulatory requirements. - Strong organizational, analytical, and problem-solving skills. - Effective written and verbal communication skills. - Attention to detail and ability to manage multiple concurrent initiatives. - Proficiency with HRIS systems (e.g., Workday) and project management tools. Values - Patient First – Keeping the patient at the center of everything we do. - Accountability – Taking responsibility for our actions. - Commitment & Care – Upholding FCS vision through every action. - Team – Working together, one team, one mission. Screenings - Background, drug, and nicotine screens. - All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. - As a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. - FCS is a drug-free workplace, and all new hires will be subject to drug/nicotine testing. - Medical Marijuana cards are not recognized. EEOC - Florida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. - If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment (Recruiter@FLCancer.com) for further assistance. - Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response. - FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

• Provides advice and council in general associate relations issues • Effectively executes human resources programs that support the business • Assists with leadership & associate development as well as performance management • Acts as Associate Advocate, stays closely connected with client groups in the field