• Lead Level 1–3 application production support for QL Eligibility, Drug, Prescriber business customers, including monitoring, incident resolution, and proactive system health checks. • Analyze and troubleshoot complex application and systems issues; perform root cause analysis and implement long-term corrective actions. • Collaborate with engineering, product, QA, operations, and business teams to ensure timely and accurate resolution of production incidents. • Code fix, optimize, and improve existing codebases to enhance system reliability, stability, and scalability. • Perform debugging, and validation across distributed application environments. • Handle Job failures, Batch processing, Job scheduling, and queues in DCU3 Mainframe Environment. • Participate in on-call rotations as needed to support critical production services. • Contribute to the technical roadmap, driving innovation and continuous improvement within the engineering ecosystem. • Document solutions, operational procedures, and knowledge-base articles to support cross-team learning and operational excellence.

• Design and develop full-stack applications and features • Collaborate with customers, engineers, product managers, and designers to create and customize solutions to interesting real-world challenges • Develop mission-critical features and workflows to enable MedTech sales teams to get the latest devices to the patients who need them most • Use data insights to identify product gaps and enhancement opportunities • Help AcuityMD streamline product development processes, using software engineering experience and passion to influence product strategy, and find new tools and technologies that make scaling better and faster

Role Description - Design, develop, and maintain scalable backend services using NestJS. - Architect and implement robust RESTful APIs for mobile applications. - Lead the development and enhancement of custom Buildfire plugins. - Ensure seamless integration between Buildfire mobile frontend and backend systems. - Own features from design through deployment and support. - Optimize platform performance, scalability, and security. - Troubleshoot complex frontend and backend issues. - Collaborate with product, design, and QA teams to deliver high-quality solutions. - Conduct code reviews and promote software development best practices. Qualifications - 5+ years of professional software development experience. - Strong expertise in Node.js and NestJS. - Experience with Buildfire or similar low-code/plugin-based mobile app platforms. - Solid experience designing and building RESTful APIs. - Strong proficiency in JavaScript and TypeScript. - Deep understanding of system design, integrations, and client-server architecture. - Ability to work independently and own technical decisions. - Strong problem-solving skills and attention to detail. - Advanced spoken and written English. Requirements - Hands-on experience building custom Buildfire plugins. - Experience with cloud platforms, authentication/authorization, databases, or mobile app ecosystems. Benefits - Great Place To Work certification. - A company with more than 15 years of experience. - Work with world-class clients and long-term projects. - English scholarships for an external institute. - English classes with company teachers. - State-of-the-art tools and resources. - Certifications for your professional growth. - Recreation and leisure activities. - Compliance with the regulations and labor rights of your region. Company Description AssureSoft is a multinational software development and information technology company providing strategic consulting, technology services, and outsourcing business processes. We work to innovate and create quality software with motivated, passionate, and qualified teams that develop in an environment of professional, stable growth and continuous learning. Inclusive Opportunities for Every Talent. At AssureSoft, we believe that true innovation is born from diversity—of ideas, experiences, and perspectives. That’s why our hiring practices are inclusive and reflect a firm commitment to equity and equal opportunity. Here, every person—regardless of origin, gender, orientation, or beliefs—finds a space to grow, contribute, and be valued not only for their talent, but also for who they are.

• Use your expertise in full-stack development (TypeScript, JavaScript, Go, and React) to ship reliable, scalable, performant code across our product suite • Lead medium-sized projects from conception to delivery, writing RFCs, and managing project timelines • Build and maintain user-facing features and product APIs that scale to serve millions of developers worldwide • Apply foundational engineering practices - testing, documentation, observability, and performance optimization - while pragmatically leveraging AI tools to enhance your development workflow • Navigate ambiguity with curiosity, contributing to both early-stage prototypes and production-ready applications that directly impact user experience and business metrics • Work with domains, DNS, and certificate management systems to ensure reliable and secure user experiences • Practice proactive async communication and create visibility across projects by documenting your workflows and decision-making clearly • Participate in code reviews, on-call rotations, and continuous improvement efforts to reduce technical debt and maintain high engineering standards • Collaborate regularly with cross-functional teams to design and implement user flows that enhance the developer experience across our platform