Role Description The Senior Revenue Cycle Business Analyst is responsible for developing, testing, and maintaining standard reports and dashboards that support business operations and decision-making across revenue cycle functions. This role focuses on analyzing data to improve performance, drive accountability, and support leadership with actionable insights. The position works closely with project teams, business leaders, and stakeholders to: - Identify reporting needs - Define analytical requirements - Locate relevant data sources - Develop financial and operational models - Present findings to senior leadership This role also supports strategic initiatives through predictive and prescriptive analytics related to: - Denials management - Accounts receivable optimization - Cash forecasting Qualifications - Bachelor’s degree required, preferably in Health Informatics, Finance, Business, Public Health, or a related field - Master’s degree preferred in Health Informatics, Business, Public Health, or a related discipline - Epic Revenue Data Model (Clarity) Certification required - 3+ years of experience in managed healthcare, insurance operations, or revenue cycle operations - Strong understanding of hospital billing and professional billing data - Advanced experience with SQL, Tableau, Crystal Reports, and Excel - Strong knowledge of relational databases, data modeling, and OLAP technologies Requirements - Ability to work independently in a fast-paced, deadline-driven environment - Strong analytical, problem-solving, and critical thinking skills - Excellent verbal and written communication skills - Strong presentation skills with the ability to communicate complex analyses to senior leadership - Experience developing financial models and translating data into business recommendations - Strong interpersonal skills with the ability to build relationships across all levels of an organization - Proficiency in Excel, PowerPoint, Word, Access, and other reporting and analytical tools - Ability to manage multiple projects simultaneously while meeting deadlines - Demonstrated leadership abilities and a proactive approach to problem-solving - Adaptable and responsive to organizational change with a change-agent mindset - Strong collaboration and teamwork skills with a willingness to learn and grow - Ability to connect business processes, operational drivers, and cross-functional impacts - Effective presentation, negotiation, and stakeholder management skills Benefits - Medical - Dental - Vision - 401k - More

Role Description This is a remote role that may only be hired in North Carolina; it is preferred that the candidate be able to commute to Charlotte or Raleigh, NC. The Business Analyst III - Reporting & Analytics position performs complex data analysis to identify factors that affect business profitability, growth, and efficiency. Assesses a wide scope of business practices, information, and industry trends. Determines improvements or solutions to address identified issues. Prepares technical reports by examining and summarizing data, and creates specifications to support business initiatives. May oversee the work of less experienced analysts or assist in special projects as needed. - Data Analysis: Sources, compiles, and interprets data. Performs advanced data analysis, effectively communicating and directing analysis output. - Operational Support: Provides support for business operations by responding to inquiries, identifying issues, and working to improve team practices. Assists in streamlining daily workflow for overall unit, resolving escalated matters where possible. Implements recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units. - Identifying Objectives: Determines business needs through complex analysis and reporting. Develops strategies to achieve company and department goals, and communicates these through the use of specifications, project plans, or other forms of documentation. - Reporting: Produces reports based on data analysis, industry trends, and process capabilities. Conveys patterns, problems, and areas of improvement. May develop process enhancements based on reporting. Qualifications - Bachelor's Degree and 4 years of experience in Analytics or Reporting - OR High School Diploma or GED and 8 years of experience in Analytics or Reporting - Preferred Qualifications: - Bachelor's Degree - Certifications in SQL, Alteryx, Tableau, Power BI - Minimum of 2 years of experience working with SQL, Alteryx, Tableau, Power BI - Experience in data mining, dashboard development, pipeline management, complex projects - Intermediate to Advanced skill level in SQL and Alteryx - Strong communication skills both oral and written - Preferred candidate would have a strong attention to detail and presentation skills; is a collaborator and a team player Benefits Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits .

• Engage with client stakeholders to identify data needs, KPI definitions, and reporting objectives, translating them into structured use cases. • Document data requirements, business rules, and logic in formats accessible to both business and technical audiences. • Develop dashboards and visualizations in Tableau and/or Power BI to communicate findings to executive and operational stakeholders. • Perform data profiling and validation; identify upstream data quality issues and coordinate resolution with data engineering teams. • Facilitate workshops to align stakeholders on data definitions, reporting priorities, and success metrics. • Collaborate with data engineers on source-to-target mappings and contribute to functional specifications, user stories, and UAT. • Support delivery managers in tracking milestones, managing scope, and driving continuous improvement across client workstreams.

Role Description At Mindera, we believe that software is built by people, for people with high performance systems that impact users worldwide. We are looking for a Data Governance Analyst to join an agile, collaborative team where your voice matters as much as your code. We value empathy, self-organization, and the courage to take risks. If you love solving complex problems and believe that teaching others is the best way to learn, you’ll feel right at home here. We’re looking for someone who loves to build, learn, and guide others. You’ll be working closely with our leadership (CEO/COO) and our clients, so clear communication and a collaborative spirit are key. - Data Classification & Permission: Own and maintain the organization's data classification schema, defining enforceable rules for AI tools across all risk tiers, conducting classification checks, and serving as the authoritative voice on data permissibility. - AI Intake & Risk Support: Support the triage of incoming AI tool requests, maintain the AI registry's data fields, coordinate vendor handling assessments, and ensure robust PII and sensitive data guardrails are documented before go-live. - Portfolio Management & Compliance: Monitor active tools for data boundary drift, detect shadow AI, run quarterly duplicate solution reviews, and flag anomalies in access or usage patterns to Security and Data Governance. - Cross-Functional Collaboration: Partner closely with Data Engineering to ensure governed data pipelines and access controls. Coordinate with Legal to incorporate regulatory changes, and with HR to build data literacy within AI training programs. - Governance Operations: Prepare crucial data governance input for Governance Board materials, maintain internal policies and process guides, and track regulatory developments (GDPR, EU AI Act, NIST AI RMF, ISO 42001). Qualifications - Brings 4 years in a data governance, management, or compliance role, with 1 to 2 years specifically documenting enterprise-level data policies or classification schemas. - Exposure to AI/ML governance is a strong plus. - Proactive self-starter who naturally identifies gaps and addresses them without waiting to be asked. - Exceptional organizational skills to manage a high volume of concurrent requests. - Confident working across all levels—from Data Engineering to the Governance Board. - Experienced in managing structured review processes involving multiple stakeholders. - Ability to translate complex data policy, classification principles, and regulatory concepts into plain language for a broad, non-technical audience. - Comfortable working with registry data, usage metrics, and risk criteria to draw actionable conclusions. Requirements - Comfortable managing intake and workflows using tools like ServiceNow or Jira. - Proficient with tools such as Confluence or Notion for process management. - Experience working with registry tools such as Airtable or equivalent spreadsheet-based systems. - Comfortable with collaboration tools such as Miro for process documentation and cross-functional workshops. - Familiarity with standards and frameworks such as GDPR, NIST, ISO 42001, or the EU AI Act is advantageous. - Familiarity or experience working with data catalog or data lineage tooling is nice to have. Benefits - Flexible, supportive environment where you are trusted to manage your own time and career. - Health insurance and "Open Holidays" because we trust you to know when you need a break. - Flexible working hours and options to work from vibrant hubs in Porto, Aveiro, or Coimbra, or choose a remote setup that works for you. - A dedicated budget for training and conferences, plus a transparent profit-sharing model. - Choose laptop & peripherals that best suit your needs, plus hotspot with unlimited usage (PT), for work or Netflix. - Mindera Annual Trip, sports, and sharing groups to connect and have fun.