• Design, build, and maintain automated test coverage across API and UI layers. • Build and improve reusable automation frameworks. • Integrate automated tests into CI/CD pipelines. • Support functional, integration, regression, and end-to-end testing. • Identify and communicate non-functional risks including performance and stability concerns. • Help reduce production issues by improving pre-go-live quality coverage. • Work closely with engineers, analysts, and business stakeholders throughout delivery. • Support defect triage, quality reporting, and release readiness decisions. • Contribute to documentation and handover to support ongoing delivery and BAU needs.

Collaborate with stakeholders to review test strategies, develop and maintain automated testing frameworks, and conduct manual testing to ensure product quality and release readiness while promoting effective testing practices across teams.

• Test internal web applications and portals, supporting both new development and ongoing enhancements • Create and execute test scenarios for UI and API, focusing on forms and user flows • Validate new features to ensure consistent system behavior • Identify, document, and track defects, working closely with the team to resolve them • Prepare for releases and support related testing activities • Collaborate with developers, BAs, and stakeholders to clarify requirements and scope • Participate in team meetings (stand-ups, bug triage, demos, estimations)

• Define and drive the QA automation strategy, improving framework quality, test coverage, and overall automation maturity • Lead, mentor, and support a team of QA engineers, providing both technical guidance and hands-on contribution • Design, build, and maintain scalable UI and end-to-end automation frameworks in TypeScript using WebdriverIO and Playwright • Own and evolve mobile automation across iOS and Android using Appium and BrowserStack • Apply a risk-based testing approach to make informed decisions on test prioritisation, coverage trade-offs, and release confidence • Shape a balanced testing pyramid across mobile, UI, API/service-level, and manual testing layers • Improve and optimise automated test execution within CI/CD pipelines • Manage bug tracking, triage, and failure analysis, providing clear reporting on quality metrics and risks • Collaborate with engineering, product, and platform teams to improve testability and embed QA best practices • Support longer-term expansion into non-functional testing areas such as performance, load, and security