Data Quality Analyst locations India Remote time type Full time job requisition id JR114325 Ready to be a Titan? ServiceTitan is looking for an extraordinary Data Quality Analyst to play a critical role in ensuring the accuracy, completeness, consistency, and reliability of our enterprise data assets. This individual will support efforts to define, implement, and monitor data quality standards and processes across various data domains. The Data Analyst will work closely with data owners, data stewards, data consumers, and business stakeholders to identify data quality issues, determine root causes, recommend solutions, and track the remediation of identified problems. The Data Quality Analyst will report directly to the Director of Data Governance. This role requires a blend of strong analytical skills, technical proficiency, attention to detail, and excellent communication to support a data quality culture within the organization. What You'll Do: - Perform in-depth data profiling and analysis to identify data quality issues, anomalies, and inconsistencies. - Develop and implement data quality checks, rules, and metrics using appropriate tools and techniques. - Automate data quality checks and reporting where feasible to enhance efficiency and scalability. - Create and maintain data quality dashboards and reports to monitor data health and track improvements over time. - Investigate and diagnose the root causes of complex data quality issues. Create Jira tickets and work collaboratively with cross-functional teams to make sure issues are resolved with proper RCA and remediation plans. - Identify opportunities to improve data quality processes, workflows, and tools. - Communicate data quality issues, risks, and progress to technical and non-technical stakeholders. - Act as a subject matter expert and advocate for data quality within the organization. - Proactively identify new data validations/checks to improve data quality. Required Skills: - Bachelor's degree in Computer Science, Information Systems, Data Science, Statistics, or a related quantitative field. - 5+ years of experience as data quality analyst. - Strong SQL expertise for data querying, analysis, and manipulation.  - Experience using Salesforce (SFDC) and a solid understanding of how to analyze and fix data quality problems in SFDC. This role involves working with our core enterprise systems, such as Workday and SFDC, to ensure data accuracy and integrity. - Expertise in articulating data issues with different audiences i.e. business/technical/functional stakeholders. - Familiarity with the Quote-to-Cash (Q2C) process. - Experience with data warehouses (Snowflake preferred). - Demonstrated ability to identify, analyze, and resolve complex data quality issues; Strong attention to detail - Comfortable with tight deadlines in a high-growth environment. - Solid understanding of data management concepts and database technologies. - Excellent analytical, problem-solving, and critical thinking skills. - Strong communication (verbal and written) and interpersonal skills, with the ability to explain complex technical concepts to non-technical audiences. - Proven ability to work independently and as part of a team in a fast-paced, dynamic environment. Preferred Skills: - Understanding of various data domains and their specific data quality challenges (e.g., billing data, contracts data, financial data). - Certification in data management or data quality (e.g., CDMP) is a plus. - Experience with scripting languages (e.g., Python) for data analysis and automation is a plus. - Experience with data profiling and data quality tools (e.g., Collibra, Monte Carlo, etc.). - Experience leveraging AI/LLMs to enhance efficiency in data analysis, anomaly detection, and data validation. Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.  Use of AI Technology: We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

Workday Senior Analyst remote type Remote Eligible, USA locations Remote, USA time type Full time job requisition id R84963 Overview: - As a Workday Senior Analyst, you will be a lead consultant in implementing and configuring Workday solutions for our COE (Centers of Excellence) partners and managers and be a subject matter expert in one or more Workday specialties – HCM, Recruiting, Compensation, Time tracking, Payroll, Benefits, Talent/Performance. As a specialist in a team of analysts, you will manage relationships with the COE and understand their business so that you can shape and deliver Workday solutions that are viable and aligned to their needs. - As a subject matter expert, you’ll use your technical and professional expertise to mentor and guide team members, provide thought leadership, build innovative solutions, and continue to improve your knowledge with Workday. Primary Responsibilities: - Engage with HR Center of Excellence and other business clients to discuss application changes related to enterprise-wide initiatives, compliance/regulatory requirements, contractual system changes, or routine system maintenance (business as usual [BAU]), ensuring a comprehensive understanding of specifications for assigned applications. Participate in design discussions and ensure delivery of necessary functional specifications. - Attend meetings with various business lines to identify their requirements regarding user interface and provide feedback to clients to ensure technology applications meet both internal and external customer needs, supporting the products/services offered by the business lines. - Prepare detailed functional specifications for assigned projects, including test plans, test scripts, and the execution of test scripts. Conduct thorough research and analysis of complex data to ensure the accurate functional design of assigned projects. - Mentor less experienced staff in areas of application training, research analysis, and project methodology. Schedule and facilitate project team meetings, documenting and distributing minutes as necessary. Review business requirements with the technology team to ensure a clear understanding of project needs. - Serve as a subject matter expert, offering consultation and advice on how applications may be impacted by large initiatives, such as acquisitions or significant product/service changes. - Serve as Test Coordinator for large projects involving multiple modules of Workday. Participate in and document data mapping for system integration, conversion, and acquisition-related projects to understand potential impacts on applications due to regulatory requirements, system enhancements, or business initiatives. - Adhere to the Company's risk and regulatory standards, policies, and controls, identifying risk-related issues for escalation to management. - Promote a culture of engagement and belonging reflective of M&T Bank's brand, maintaining internal control standards and addressing audit points raised by internal or external regulators promptly. - Complete additional duties as assigned. Education and Experience Required: - Workday expertise with 4+ years' experience - Workday Pro certified in HCM or specialties like Compensation, Payroll, Time Tracking, Recruiting, Benefits, or Talent/Performance - Knowledge of Workday reporting, calculated fields, and custom validation - Experience configuring business processes end-to-end - Skilled in designing and testing configurations, validations, and specialty processes in Workday - Commitment to continuous improvement using agile methodology - Strong organizational skills - Experience in large organizations (10K+ employees) - Exceptional analytical skills to understand COE requirements and deliver efficient solutions in Workday - Proven ability in managing medium to large scale technical projects - Excellent customer focus, relationship building, and expectation management - Effective communicator able to explain technical concepts to non-technical audiences - Ability to meet tight deadlines and make decisions under pressure balancing COE needs and functionality - Collaborative team player supporting team goals Education and Experience Preferred: - Bachelor's degree - Product Lead in the Workday ecosystem - Experience configuring BIRT - Previous Workday implementation for an acquisition or optimization - Proven mentoring and leadership capabilities Travel: - Must be able to travel to Buffalo periodically (4 or 5 times a year) - Ideally, candidate will be in the M&T footprint / Eastern or Central time zone. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,800.00 - $143,000.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above corresponds to our national pay range for this role. The specific pay range applicable to you may vary based on your location. Location Clanton, Alabama, United States of America

• Profiling, researching, and resolving reimbursement issues for assigned payors, products, or lines of business. • Performing analysis, identifying trends, and presenting opportunity areas. • Developing presentations for project analysis needs from Finance, Billing, Market Access, Product Leads, and other teams. • Identifying functions and barriers that affect ASP and revenue. • Researching complex benefits and insurance verification using various systems and portals. • Investigating designated payors' literature and agencies. • Developing strategies to improve reimbursement and reduce denials for assigned payors. • Creating management reports, custom dashboards & visualizations. • Partnering with multiple internal cross-functional teams and managing multiple product projects simultaneously. • Presenting information, analysis, updates, financial risks, and recommendations to a specific audience.

• Performs system configuration and validation for both new and renewing clients. • Collaborates with business partners to gather and clarify requirements. • Reviews prior benefit plans and makes recommendations for new group implementations, such as system capabilities and regulatory requirements, benefit design recommendations and presents to new clients. • Configures benefits into our claims system and prepares corresponding end-user documentation for new group implementations, as needed. • Creates claim system benefit configuration revisions and prepare corresponding end-user documentation for renewing clients and implementation of off-cycle benefit changes. • Documents workflows, configuration decisions, and process updates. • Troubleshoots configuration issues and recommends solutions. • Reviews change requests for completeness and alignment with existing processes. • Provides Plan Configuration Analyst training/education and assists in developing training materials. • Communicates status updates and risks to senior analysts and Plan Configuration Manager. • Reviews and responds to applicable TechOps Support tickets and BPO claims queries as needed. • Manages the SSO tool for non-preferred PBMs. • Conducts peer-to-peer audit for claims system configuration. • In conjunction with Level III analyst, set up BlueCard requirements. This includes, but is not limited to, negotiations with CHP (Consortium Health Plans) and processing of CBF (Capitated Billing Format) payments, PAR requests, and plan prefix setup. • Work with the Finance team to conduct EOB setup auditing, as needed. • Participates in code categorization decisions and leads review of annual compliance requirements related to preventative services. • Participates in various department and company-wide projects as needed.