ProPharma Group is a privately-held company and leader in serving the device and drug industries with compliance related services. ProPharma Group was founded b
Information Specialist
Location
United States
Posted
39 days ago
Salary
0
Seniority
Senior
Job Description
Information Specialist
ProPharma Group
Title: Information Specialist Location: United States Job Description: For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs. Perform intake of health and safety calls, provide product safety information to consumers, end users and health care professionals and escalate calls to other staff or on-duty toxicologist as outlined in notification guidelines. Record complete and accurate documentation of health and safety calls in safety database. Maintain distinctive quality and commitment as the operating philosophy in carrying out all processes. Continually seek out ways to enhance customer service experience both internally and externally. Essential Functions Include: • Answer the telephone at the Health and Safety Call Center. • Handle calls involving both animals and humans. • Obtain demographic data on callers. • Document adverse event and information calls for manufacturers. • Follow up with callers to assure there are no further health concerns. • Determine if a call involves a product or a situation that requires escalation. • Escalate calls to other staff as appropriate. • Discuss health and safety concerns with consumers, workers, and health care professionals. • Respond with appropriate first-aid information based on client specifications without providing caller specific diagnostic or treatment advice. • Notify Lead Toxicologist about cases as outlined in the notification guidelines. • Watch for trends involving new products or new issues with existing products. • Stay up to date on continuing education requirements. • Other duties as assigned. Qualified candidates must have: • Required: EMT, Paramedic, Veterinary Technician, or equivalent or student working towards advanced medical degree. • Preferred: Current license or certification appropriate with degree. • Basic computer knowledge and computer keyboarding skills. • Professional telephone etiquette; active listening and pleasant speaking voice. • Able to translate complex medical information to consumers and health care professionals. • Excellent internal and external customer service skills. • Strong verbal, written and interpersonal communication skills. • Strong organization and prioritization skills; with strong attention to detail. • Ability to work well independently and within a team environment. • Able to work rotating schedule primarily second shift (US), rotating weekends and some holidays. #LI-KP1 #LI-REMOTE We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed. All applications to roles at ProPharma are personally reviewed by a member of our recruitment team. We do not rely on AI screening tools to support our hiring process. You will always receive an outcome to your application so that you have an answer from us - whether you're successful or not. Whilst ProPharma supports remote working, we also recognise the value that comes from in person collaboration. As such, we encourage any new hires that are based within a reasonably short commute of one of our offices to work on a hybrid basis and spend some time working from that office location, as agreed with your manager. All applications will be treated on their own merit and candidates will not be at any advantage or disadvantage based on their proximity to an office.
Related Guides
Related Categories
Related Job Pages
More Security Engineer Jobs
Senior Manager – Information Security Governance, Risk Management
MashreqWe are Mashreq - Inspiring you to Rise Every Day
• This Job primary focus on developing, managing , and executing Information Security Governance, Risk and Compliance across Mashreq to – • Contribute strategically to the bank’s success and enable the business and technology strategy of the bank to expand with secure and reliable service offering. • Navigate compliance complexities and support compliance with information security requirements across regions, • Ensure the confidentiality, integrity, and availability of our sensitive information and IT assets and a proactive approach to build a resilient security posture and • Empower a security-conscious culture - all while. • Sr. Manager IS Governance, Risk and Compliance (IS GRC) has overall responsibility for information security governance, risk and compliance management and supporting Head of IS GRC to achieve organization’s security strategy and goals. He / She is deputy of the Head of IS GRC. • Sr. Manager of IS GRC is a T-Shaped expert with proven skills in most core capability areas of IS GRC: Policy, Governance and Culture, Cyber Strategy & Program Management and Risk and Compliance. She / He will actively develop his expertise and leadership in other capability area to cover all GCR scope, including by rotating roles between the Sr. Managers of IS GRC.
• Establish and mature Malleum's Cybersecurity Program Management Office (PMO), defining its charter, governance model, and operating cadence • Standardize program and project delivery methodologies across the cybersecurity practice, harmonizing waterfall, agile, and hybrid approaches to client needs • Develop and roll out playbooks, templates, and standard operating procedures (SOPs) for intake, scoping, risk management, change control, status reporting, and closeout • Define and track portfolio-level KPIs, OKRs, and health metrics to give leadership real-time visibility into delivery performance, margin, and client outcomes • Implement consistent resource management, capacity planning, and forecasting practices across concurrent engagements • Build a centralized knowledge repository and lessons-learned program to accelerate ramp-up and embed continuous improvement • Mentor and coach project managers and delivery leads, establishing career pathways and competency frameworks within the PMO • Drive tooling standardization (e.g., ConnectWise, Jira, MS Project, Smartsheet, Confluence, Power BI) to ensure interoperability and reporting consistency • Partner with Finance, HR, and Sales Operations to align PMO processes with revenue recognition, staffing, and pipeline workflows • Champion governance forums (steering committees, portfolio reviews, risk councils) that elevate decision-making and stakeholder alignment • Lead end-to-end delivery of large-scale cybersecurity programs spanning architecture, operations, compliance, and transformation initiatives • Serve as the primary point of accountability to executive stakeholders at marquee public-sector and Fortune 500 clients • Manage program scope, schedule, budget, risk, and quality across multi-year engagements with national security implications • Coordinate cross-functional teams including security architects, red teamers, DevSecOps engineers, GRC specialists, and analysts • Translate complex technical concepts into clear executive-level briefings, roadmaps, and decision documents • Ensure programs align with frameworks such as NIST CSF, ISO 27001, ITSG-33, CMMC, and allied defense standards • Drive continuous improvement in delivery methodology, KPIs, and client outcomes • Support business development through scoping, proposals, and trusted-advisor relationships
Role Description SAIC is seeking interns for Summer 2026. This internship provides an exciting opportunity to work on cutting-edge projects and gain hands-on experience in the field. This is a REMOTE internship supporting an SAIC Customer in Austin, TX. This is a paid internship opportunity. What is in it for you? - Mentorship from corporate professionals who build technical solutions for business partners - Training through a structured learning curriculum which includes formal Business Development professionalization and skills development - Coaching and professional development feedback intended to enhance your skills and likelihood of success in a competitive corporate environment Responsibilities: - Contribute individually and/or as a team member to support our customer’s unique mission needs - Work with key stakeholders to accomplish goals and objectives to support SAIC’s project/program portfolio - Build awareness and experience of key capability skills in support of SAIC business efforts - Conduct data and process analysis to support development of key solutions - Participate in team meetings and contribute to discussions in these technical fields Seeking Skills Related To: - Reviewing annual security training requirements - Assisting with maintenance and processing of Security Information Files - Drafting or preparing a variety of documents to include responses to routine inquiries, reports, letters, and other related documents - Processing various security related documentation, including issuance of access and/or identification credentials, as well as other documents related to access control - Assisting with response to Cyber Security incidents - Assisting with Cyber Security Guidance - Updating documentation, well organized and able to manage scheduling and planning Company Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. - We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. - SAIC is an Equal Opportunity Employer. - Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. - For more information, visit saic.com. - For ongoing news, please visit our newsroom.
Managed Security Services Engineer I
Radian GenerationA global provider of comprehensive products/services designed to support the complete lifecycle of renewable facilities.
• Serve as the technical liaison between the organization and Managed Security Service Providers (MSSPs) • Review and validate security alerts, investigations, and incident reports • Collaborate with other internal teams • Work in an on-call environment, on a weekly rotational schedule
