• Translate customer needs into user journeys and design beautiful and intuitive interfaces. • Collaborate with the Product Manager and/or Creative Director to conduct research, design, and prototype new user experiences. • Develop user cases, scenarios, wireframes, prototypes, and mockups for screens and flows. • Create visual assets and document design guidelines for implementation. • Present and effectively communicate designs and deliverables to peers and executives.

• Lead, develop, and mentor a high-performing team of product designers, and champion their work across the company • Define the KPIs that show your team is moving company-wide OKRs, then deliver against them • Partner with Product, Engineering, and Go-to-Market to ship solutions that drive real value for our customers • Evolve Aurora's design operations by bringing in what's working across the industry, exploring and adopting high-value changes, including those driven by the latest AI capabilities • Integrate research into how we work so we're continuously testing, learning, and discovering what users actually need • Define and drive the design processes, tools, and infrastructure that make agile product development successful

• Designing user flows, wireframes, and high-fidelity screens for web and responsive mobile across the investment platform • Conducting moderated and unmoderated usability testing sessions and synthesising insights into clear, actionable recommendations • Using HotJar (heatmaps, session recordings) to identify friction points, validate design hypotheses, and surface real user behaviour • Contributing to and maintaining a shared design system — tokens, components, and documentation — to ensure consistency across the product • Collaborating closely with product managers and engineers throughout the full delivery cycle, from brief to build • Presenting design decisions to the product team with clear rationale, defending your choices with data and evidence • Applying accessible UI principles — contrast, sizing, colour, typography — to ensure the product works for everyone

Role Description Frame.io, an Adobe Company, is changing the future of how creative work gets done by helping over 1 million creative professionals seamlessly collaborate from all over the world. We have built a product creatives recognize and love through constant innovation and incredible attention to detail. We're looking for a Staff Product Designer to help shape the future of creative collaboration at a pivotal moment. Creative workflows and tools are rapidly evolving with the advent of generative AI and new technologies like Frame.io’s Camera to Cloud. You'll be at the forefront of this transformation—defining unique experiences and pioneering new patterns that shape how millions of creatives work. You'll tackle some of our most complex and ambiguous product challenges, set the bar for craft excellence, and work as a strategic thought partner to product and engineering leadership in this exciting, fast-paced space. This is a role for an accomplished designer who combines strategic product thinking with exceptional craft. What you’ll do: - Own end-to-end design for strategic, high-impact initiatives. - Navigate ambiguity, define design strategy through rapid prototyping and validation, and execute with exceptional craft—from early concepts through implementation and post-launch iteration. - Set the standard for design excellence. - Champion exceptional craft across visual design, interaction design, and product thinking. - Prototype, prototype, prototype. - Build strong cross-functional relationships to shape product direction. - Stay ahead of creative technology trends. - Mentor designers across the organization. Qualifications - 8+ years of product design experience with a proven track record shipping high-quality digital products at companies known for design excellence. - Exceptional craft in visual design, interaction design, and prototyping. - Strategic product thinking with strong systems design skills. - Outstanding communication and storytelling. - Proven ability to build strong partnerships with product managers, engineers, researchers, and designers. - Experience mentoring designers and elevating others' craft. - Genuine curiosity about emerging creative tools and technologies. - A portfolio that demonstrates exceptional craft and attention to detail. Requirements - You create high-fidelity prototypes with the latest tools and have impeccable aesthetic judgment with obsessive attention to detail. - You navigate ambiguity, can understand complex workflows, and design for holistic experiences beyond individual features. - You articulate design thinking clearly, build compelling narratives, and influence stakeholders at all levels with confidence. - You create alignment through collaboration and have working knowledge of technical constraints. Benefits - Comprehensive benefits programs. - Opportunities for long-term incentives in the form of a new hire equity award.