• Primarily responsible for managing Environmental, Health and Safety for multiple facilities • Manages Environmental, Health and Safety across multiple facilities • Manages a Team of EHS Managers and Specialist across assigned Region • Coaches EHS Managers to become stronger People Managers with a focus on Annual TRP Goal setting, Neovia Voice result interpretation and planned actions • Proactively collaborates on Health and Safety projects, across all various Operations sites • Reviews and audits the EHS management system, seeking opportunities for continuous improvement • Provides guidance on EHS matters to site employees • Reduces EHS risks, e.g. recommending suitable adaptations to machinery, processes, work areas, and conducting facility wide Risk Assessments • Ensures robust site reporting regimes are in place for EHS statistics • Provides management with information and statistics relating to EHS • Investigates accidents and injuries in line with statutory requirements • Ensures all incident records are of a standard to effectively respond to company liability insurance claims • Investigates and provides and interprets information required by insurance brokers relating to claims • Provides training for new hires and current employees as required • Maintains company EHS and MHE related training records • Acts as liaison, communicates, reports and accompanies onsite governing body inspections • Manages and leads onsite EHS employee meetings, provides minutes and drives action plans to ensure timely closure of issues • Communicates current EHS related legislation and amendments and recommends appropriate actions to site management • Develops, implements and maintains an effective audit program for EHS

• Manages Environmental, Health and Safety across multiple facilities • Proactively collaborates on Health and Safety projects, across all various Operations sites • Reviews and audits the EHS management system, seeking opportunities for continuous improvement • Reduces EHS risks, e.g. recommending suitable adaptations to machinery, processes, work areas • Conducts facility wide Risk Assessments • Develops, implements and maintains an effective audit program for EHS

• Develop and maintain release manifests and roadmaps to track and coordinate release content. • Communicate release status, timelines, and risks clearly across stakeholders. • Provide ongoing release status updates and highlight issues to product teams. • Provide hands-on support of product release and deployment. • Develop and maintain documentation for releases and update online systems. • Coordinate rapid release cadences across multiple teams. • Understand and debug conflicts between releases (source code or art/design/sound assets). • Deploy the game/products to players using automatic and/or online systems. • Develop repeatable processes and procedures for long-term, conflict-free releases. • Create and maintain runbooks for all release types. • Ensure teams understand and adhere to release constraints and best practices. • Coordinate the deployment of builds and integrate changes between the various environments and branches. • Act as a point of contact for rotating on-call shifts for emergency support of live products. Demonstrate schedule flexibility for on-call work, including nights, weekends, and holidays. • Manage risks and resolve issues impacting release scope, schedule, and quality. • Lead launch readiness reviews for projects of varying scope. • Generate reports and metrics to track progress and identify areas for improvement.

• Gain and share a mastery of the RealTime, Devana Solutions, and Complion product lines. • Lead and manage a team of Implementation Consultants to deliver successful client projects on time and within budget. • Engage customers to understand their evolving needs in conducting profitable clinical trials and coordinate RealTime, Complion, and Devana resources to ensure success. • Act as a working manager by taking ownership of customer projects from initiation to the Go-Live phase. • Work with team members to create individual development plans including career goals, job-specific knowledge, and professional skills. • Develop, oversee, and report on key performance indicators for your business unit and its team members. • Oversee and drive continuous improvement to customer professional service experiences. • Identify needs and contribute to the development of customer-facing training material and its delivery to customers. • Identify opportunities and develop strategies for upselling and cross-selling. • Use product and customer knowledge to create and share user acceptance criteria with the Product Team throughout development. • Establish and maintain strong relationships with clients, ensuring their satisfaction by actively listening to client needs, providing solutions, and addressing concerns promptly. • Partner with internal and external stakeholders to understand and execute our customers’ needs and organizational structure. • Create and maintain comprehensive project documentation, including project plans, status reports, and user guides, to ensure transparency and knowledge sharing. • Define and execute the implementation strategy for 21 CFR Part 11 Validation. • Identify potential risks and challenges in the implementation process and develop strategies to mitigate them. • Proactively communicate any issues to stakeholders and propose solutions. • Educate customers on additional products and features. • Share best practices and contribute ideas on ways to resolve problems. • Improve processes and procedures to serve the customer better and/or improve productivity. • Maintain a high level of integrity and confidentiality when dealing with sensitive and confidential information. • Maintain compliance with company policies and procedures regarding the HIPAA Privacy Rule.