• Execute the installation of a technical discipline at the installation site. • Perform highly visible on-site and remote software installations and upgrades of all Varian Software products, which includes troubleshooting and diagnosis as needed. • Work with physical and virtual environments, operating systems, databases and other software and networking technologies. • Review scope of work for assigned tasks to ensure all hardware and software components are available. • Review customer IT infrastructure and project plans to ensure they meet documented installation requirements. • Completes all necessary task documentation to meet Varian’s Quality processes and procedures. • Maintain customer system inventories using Site Equipment Configuration documentation or equivalent. • Keep current on Varian products and technologies through both internal and external training and certification. • Team Up with project management, local service and hardware installation teams to provide World Class Customer Service. • Require limited direct supervision. • Perform upgrades and new installations as well as team leader duties on small to medium scale software projects. • Input detailed records of installation and upgrade work performed into company information systems to ensure accurate updated customer installation information is available to other VMS functions. • Maintain a high degree of professionalism and safety according to VMS guidelines and customer regulations in order to perform activities under the safest working conditions. • Report by means of time sheets, expense reports, etc. regularly and in a timely fashion to ensure that accurate company statistical data on customer-oriented activities is available. • Complete all required installation documentation that pertains to the job being completed and update all requested and/or required data for tracking purposes as per the applicable Varian’s Quality processes and procedures. • Use prescribed problem-resolution escalation procedures and request technical assistance when necessary, in a timely manner. • Attend planning calls and provide technical input as needed. • Advise customers on where to find Customer Technical Bulletins, Release Notes and related product information and why these documents are important. • Advise less experienced Installation Representatives in technical matters.

• Design and implement networking infrastructures, both on-premises and cloud-based, in support of complex geographically dispersed Information Technology (IT) systems • Assist with the planning, development, and execution of product strategies and technology roadmaps • Conduct continuous monitoring and analysis of mission-critical networks and servers to maintain optimal performance standards and SLA compliance • Deploy networks, applications, and services across major cloud platforms including AWS, Azure, and GCP to ensure scalability, performance, and efficient resource utilization across enterprise environments • Utilize CI/CD and automation tools including Terraform and Ansible to streamline deployment and configuration management processes, enabling efficient and reliable delivery of customer environments • Build and maintain technical documentation to support deployment, sustainment, troubleshooting, and incident resolution activities • Assist with network operations and maintenance troubleshooting efforts to resolve issues promptly, including participation in off-duty on-call support rotations as needed • Execute projects on schedule and within budget constraints • Collaborate closely with cross-functional teams including engineering, design, marketing, and sales to ensure Intelligent Waves products maintain competitive advantages • Foster teamwork, collaboration, and professional accountability across department members, encouraging constructive conflict resolution, inclusivity, and operational effectiveness • Build and maintain strong relationships with customers, partners, and other key stakeholders • Perform other duties as assigned

• Engineer, implement, and maintain macOS management capabilities using JAMF Pro, including enrollment workflows, configuration profiles, policies, and software delivery. • Standardize and document configurations and policies to improve operational consistency and reduce manual intervention. • Improve end-user experience through Self Service optimization and automation-driven workflows. • Partner with Security/Identity teams to support modern onboarding and access workflows (e.g., identity-aligned enrollment and posture-based access patterns). • Package, test, and deploy macOS applications and updates; manage patching and software lifecycle to maintain security posture and stability. • Delivers macOS engineering projects end‑to‑end, including design, implementation, validation, documentation, and operational handoff. • Ensures JAMF‑managed Mac solutions are secure, scalable, supportable, and aligned to enterprise EUC standards while improving user experience and operational efficiency. • Support modern change practices through automation (including CI/CD-aligned approaches where applicable) and improve visibility through reporting and telemetry. • Diagnose hardware failures on Mac devices (MacBook, iMac, Mac mini) using appropriate diagnostics and troubleshooting techniques. • Perform component replacements and repairs (e.g., screens, batteries, keyboards, and other FRU/component-level work), validate device health post-repair, and coordinate parts/inventory activities. • Implement and maintain endpoint security measures and ensure macOS devices align to enterprise security policies and compliance expectations. • Provide advanced tier support for macOS incidents and requests; communicate clearly with end users and stakeholders, providing status updates and resolution guidance. • Create and maintain technical documentation, runbooks, and knowledge articles; maintain accurate ticket notes and service records in the organization’s ticketing system.

• Création du macro-planning et du planning détaillé • Construction du planning fédérateur ressourcé avec les données d’entrées • Identification du chemin critique et sous-critique du projet • Mise à jour de la note d’hypothèse associée aux évolutions du planning • Appui au CDP pour la préparation des présentations dédiées