Role Description The purpose of this position is to enhance the safety and security of the credit union assets and provide superior member service. The Fraud Analyst will work in conjunction with the Senior Fraud Analyst in reviewing early detection reports to prevent and mitigate fraud. Additionally, the Fraud Analyst will be responsible for receiving and processing member fraud/dispute claims. This position provides value to the Credit Union by reducing losses and resolving card holder disputes in an expedient manner. - Receive and process incoming fraud/dispute claims. - Review System Generated Fraud Reports for potential suspicious activity. - In conjunction with the Senior Fraud Review Specialist, prepare periodic reports regarding the status of credit union assets and assist with fraud related budget projections, historical analysis and forecasting trends. - Treats all co-workers and members with respect. - Supports and participates in continuous improvement activities. - Represents the Credit Union in a positive and professional manner. - Other related duties as assigned. - Maintains member and other sensitive information with confidentiality. Qualifications - 2-3 years’ experience in banking frontline, accounting or teller operations or 1 year experience in banking fraud prevention. - Familiarization of the debit and credit fraud claims process. - Computer processing skills. - MS Excel familiarization. - Detail oriented. - Strong communication skills and excellent member service skills. Requirements - High School Diploma or GED, some college. Benefits - Medical - Dental - Vision - Life Insurance - Flexible Spending Account - 401(k) Matching - Paid Time Off - Training Provided - Tuition Reimbursement

• Act as the client contact and gather their requirements • Prepare and facilitate workshops • Support engagements from scoping phases through to defining data models and operational governance processes (defining data roles and responsibilities, data modeling, etc.) • Assist clients with data documentation (writing data dictionaries, populating data catalogs, etc.) • Conduct benchmarks of data governance solutions available on the market on behalf of our clients • Contribute to defining clients' data roadmaps and their operational implementation

Operational Risk Associate Job Level: Associate Job Function: Governance & Assurance Location: Charlotte, NC, US, 28202 Employment Type: Full Time Requisition ID: 7416 SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd. The anticipated salary range for this role is between $85,000.00 and $131,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees. Role Description The Operational & Regulatory Risk Management Associate reports to head of Control Testing, Risk Appetite and Stress Test team within the Non-Financial Risk Management Group in the Risk Management Department. The role's primary function is to support the execution of the Stress Test, Risk Appetite, and Control Testing programs, as well as the design and subsequent execution of the new and CCAR compliant Stress Testing program. Role Responsibilities - Assist in the execution of Operational Risk Stress Testing program, - Perform the data analysis for the identification and quantification of scenarios for Stress Testing program - Support scenario development and refinement - Create information packs for the workshops in the Stress Testing program - Assist in the execution of the workshops, including documentation, minuting and follow-ups - Support the redesign of the stress testing program as part of the CCAR readiness initiative - Support the recalibration of risk appetite metrics by analyzing internal losses and control environment to ensure alignment with the firm's risk profile - Assist in the execution of Control Testing program - Create and monitor Control Testing campaigns in the GRC system - Responsible for Control Testing reporting and data analysis - Assist in the review and challenge of Control Testing Scripts and Results - Assist in updating Control Testing Policy and Procedures as and when they are required - Act as point person for Control Testing GRC system enhancements and perform UAT Qualifications and Skills - 1-3 years of relevant Finance experience - In-depth knowledge of U.S., non-U.S. and international banking laws and specifically Risk Management frameworks and regulatory CCAR requirements - Excellent communication skills, leadership and relationship-building skills to work with internal departments, affiliates, Head Office and regulatory bodies. - Strong reasoning ability; understands complex situations, people and system needs against backdrop of managing a risk management environment. - Strong analytical skills; great attention to detail, and ability to work independently. - Expert communication and presentation skills. - Expert ability to work collaboratively with internal risk management colleagues across multiple risk stripes, Front Office, and Middle & Back Office personnel across all subsidiaries and globally. - Experience with Python for analyzing datasets - Working knowledge of Agentic AI - Experience with data visualization tools (e.g., Tableau, Power BI, Looker, or similar) Proficiency in Microsoft Excel (pivot tables, formulas, lookups) SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required. SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com. Nearest Major Market: Charlotte

• Understand how data is produced and consumed at a deep level in order to design risk data pipelines and models and build curated data sets to support enterprise-wide risk monitoring and reporting • Own and manage the KRI program, collaborating with first-line risk owners and second-line risk domain SMEs to design, track, and report on risk metrics across all risk types and business activities • Build and maintain risk reporting infrastructure, including dynamic dashboards, snapshot reporting, and risk data infrastructure and aggregation capabilities using existing company data sets and tools (e.g., Looker, Jira, Mode) • Meet consumers of risk data where they are by wearing an educator’s hat and training them on risk dashboards and tools • Provide data and analytical support for enterprise risk assessments, management and board reporting, exam and audit requests, and ad hoc risk data requests • Partner with leaders in Risk to translate risk program requirements into scalable, repeatable data and reporting solutions • Support the setup, maintenance, and administration of the GRC tool for all Risk teams by defining cross-team