Role Description As a Backup Care Specialist, you'll play a pivotal role in offering comprehensive assistance to Wellthy members seeking temporary and dependable care solutions for their child, adult dependent, or pet (facilitated through warm transfer to Rover) during emergencies. - Engaging directly with members to understand and address their backup care requirements effectively. - Identifying and engaging reliable vendors to fulfill member requests, utilizing innovative approaches to find suitable backup care solutions. - Expanding the Care Network by establishing connections with local providers, including private caregivers, to enhance service offerings. - Managing the end-to-end process of delivering immediate and sustainable care solutions to families. - Operating with a sense of urgency to promptly identify at least one viable backup care solution for each member in need (within 4-6 hours upon time of request). - Collaborating closely with Care Operations to implement and refine best practices, and adeptly problem-solving in real-time scenarios. - Demonstrating independence and confidence in effectively managing shift schedules. - Providing ongoing support for the successful expansion of local resources within the Wellthy Care Network (WCN), with the ability to multitask during low volume periods. Qualifications - Open to learning, experimenting, and evolving. - Comfort with emerging technology and curiosity around how tools like AI can support your workflow or help families more effectively is a plus. - Bachelor’s degree in healthcare, child development are a plus but not required. - 5+ years of childcare and/or Senior care experience, particularly backup care experience. - Bilingual proficiency in English and Spanish is a plus, but not required. - A proven track record of providing effective support to families in need is essential. - Exceptional communication and interpersonal skills to engage directly with members. - Strong problem-solving skills and the ability to operate with a sense of urgency. - Confidence in managing shift schedules and demonstrating independence. - Familiarity with the local care provider landscape, including knowledge of licensed providers, private caregivers, and other potential members of a Backup Care Circle. - Able to identify and engage with reliable vendors and local providers to fulfill member requests. - Competent in employing innovative approaches for sourcing suitable backup care solutions. - A compassionate and supportive approach towards members, with a strong commitment to enhancing the member journey. - Willingness to collaborate closely with Care Operations and other team members to implement and refine best practices. Requirements - To work remotely, you must have a strong internet connection, quiet space to take calls and a professional (distraction free) environment. Benefits - Salary Range: $24-$29/hour, depending on shift and experience. - Remote work environment. - Retirement saving account with matching company contributions. - Mental health benefits. - Sick Days. Shift Available - Morning: 5am-1pm ET - Afternoon: 9am-5pm ET - Evening: 3pm-11pm ET - Overnight: 11pm-7am ET Please note, regardless of the shift, our training hours are Monday-Friday 9a-5:30pm ET for the first 2 weeks. Location This is a fully remote position. Our Wellthians are located throughout the United States but we are currently not accepting candidates in the following states: Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Oklahoma, Rhode Island, and West Virginia. What’s Next? We encourage you to apply for this position by clicking the apply here button on job posting and attaching your resume. We understand that there is no “perfect” candidate and never expect every candidate to meet 100% of the qualifications listed above. We look for our Wellthians to enhance and advance our company from their past experiences. Our diverse backgrounds and perspectives are what make Wellthy a fantastic company to work for. We hope that you’re encouraged and even excited by that to get started with our process. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability protected veteran status, or any other characteristics protected by law. For information about our Applicant Privacy, please review here: Applicant Privacy Policy . For those who require reasonable accommodations, please let us know on your application or email us at jobs@wellthy.com .

Role Description In this role, you will provide high-quality counseling services consistent with professional standards, best practices and Concord’s policies to older adults (60 and over), focusing on supporting their independence and promoting good mental health. - Deliver individual therapy to clients with mental health diagnoses and/or substance use disorders - Conduct comprehensive assessments and develop individualized treatment plans - Apply clinical expertise within a multidisciplinary care model - Collaborate with providers and others as needed to support client success - Assess risk and respond to crisis situations during office hours - Provide services in-person, via telehealth, and in the client’s home, based on client needs - Maintain accurate, timely clinical documentation in an electronic medical record system Qualifications - Master’s degree in social work with independent licensure: LISW/LPCC/LMFT required - Enrolled on Medicare, Medicare Advantage, and/or private insurance panels is preferred - Ability to maintain thorough, timely, well documented treatment plans, case notes and intake summaries, illustrating caseload measurable treatment progress in computerized medical records system - Must have working knowledge of mental illness, psychiatric symptoms, and their impact on functioning and behavior working with older adults and understanding their unique challenges - Ability to pass a pre-employment background check and drug screen Benefits - Comprehensive Health Benefits: medical, dental, vision, and prescription drug coverage for peace of mind. Flexible spending and health savings accounts available - Retirement Security: Contribute to a 401(k) plan and watch your savings grow for a secured future - Protection Against Uncertainties: Concord paid life insurance and long-term disability ensuring financial security during unexpected challenges - Work-Life Balance: Enjoy ample vacation, sick and self-care time and observe 9 agency holidays to rejuvenate and spend quality time with loved ones - Grow in Your Profession: CEUs provided at no cost further enhanced by a student loan repayment program Company Description Concord Counseling is one of the most highly acclaimed, behavioral health non-profit centers in Central Ohio. Based in Westerville and founded in 1972, Concord is dedicated to healing people in mind and spirit with programs and services that change lives. Why Choose Concord? - Concord is fully accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) signifying quality & excellence, person-centered care, continuous improvement, accountability and trustworthiness - A collaborative, multidisciplinary team environment - Meaningful work that changes lives - Mentorship and supervision support - A culture that lives our values of inclusion, integrity, commitment, and teamwork - A workplace where you can bring your authentic self every day - Realistic productivity expectations that prioritize quality care and prevent burnout

• Deliver high-quality, evidence-based psychotherapy to older adults in a virtual setting. • Design personalized treatment plans to meet the unique needs of each patient. • Work independently while being part of a collaborative and supportive care team. • Manage electronic documentation efficiently using our streamlined EMR system. • Participate in regular team meetings, supervision, and training to ensure best practices.

• Deliver high-quality, evidence-based psychotherapy to older adults in a virtual setting. • Design personalized treatment plans to meet the unique needs of each patient. • Work independently while being part of a collaborative and supportive care team. • Manage electronic documentation efficiently using our streamlined EMR system. • Participate in regular team meetings, supervision, and training to ensure best practices.