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Kimberly-Clark logo
Kimberly-Clark

Kimberly-Clark is an international conglomerate of well-known consumer hygiene brands, including Kleenex, Kotex, Depend, Scott, Cottonelle, Huggies, and Pull-Up

Senior Manager – Customer Data Strategy, Advanced Analytics

Location

United States

Posted

35 days ago

Salary

$127.6K - $157.6K / year

Seniority

Senior

7 yrs expEnglishAWSAzureCloudPythonSpark

Job Description

Senior Manager – Customer Data Strategy, Advanced Analytics

Kimberly-Clark

• Define and lead the MCX customer data strategy and roadmap that supports personalization, predictive analytics, and AI/ML enablement for Marketing and CX functions. • Architect scalable data infrastructure and pipelines in strategic partnership with data engineering and platform teams, enabling unified customer views and real-time analytics. • Own and deliver the unified customer view across platforms, developing and managing a 360 degree of the customer to drive intelligent targeting and interactions (CRM, marketing automation, service, commerce). • Lead development, deployment, and optimization of predictive models and AI/ML solutions for segmentation, churn, personalization, and next-best-action. • Evaluate, prioritize, and manage AI/ML use cases across MCX, defining, developing and managing the AI/ML roadmap for the Marketing/CX function. • Guide and consult broad set of stakeholders on complex data science concepts, models, and findings into clear, compelling narratives tailored for executive audiences.

Job Requirements

  • 7-10 years in advanced analytics, data science, or related roles.
  • Strong expertise in statistical modeling and machine learning (Python, R, Spark, Snowpark).
  • Proven experience designing and deploying enterprise-scale data and analytics solutions.
  • Experience operationalizing models in CRM, marketing automation, or personalization platforms.
  • Expertise with cloud data platforms (e.g., Snowflake, AWS, Azure).
  • Experience with Generative AI and LLMs.
  • Proven ability to translate complex analytics into business impact.
  • Strong communication and leadership skills with a track record of driving measurable business outcomes.
  • Encourage experimentation and learning across the team to drive breakthrough thinking and scalable solutions.

Benefits

  • Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions.
  • Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
  • Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
  • Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
  • Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

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