Technology Business Analyst
Location
United States
Posted
41 days ago
Salary
$69.3K - $90K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Technology Business Analyst
Conduent Bus Proc Optimization Srvs, Inc
Role Description Business Analyst who will work directly with Conduent and client team members in gathering and eliciting the requirement documents supporting the payments program. This resource will gather requirements from business owners, document them and support the development and testing teams to deliver a quality product implementing new and enhanced components to support administrative and legislative changes. - Work under the direction of Business Analyst Lead/Manager for project strategy and skill alignment, and with Product/Project Managers for assigned projects. - Serve as SME of the product solution functionality, including related business impacts to operations and back-office groups. - Work with both external and internal clients and stakeholders, analyzing requirements against existing product solution functionality to drive out gaps and define new requirements along with related risks based on technical constraints. - Make recommendations on how to best utilize product solution functionality to meet business needs. - Plan requirements phase activities including but not limited to: - Identifying and documenting roles and responsibilities; - Determining tools/techniques to be used for eliciting/modeling requirements; - Identifying deliverables; - Developing estimates, timeline and ownership for deliverables; - Determining appropriate requirements management techniques. - Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding and distinguish user requests from the underlying true needs. - Facilitate internal solution discussions and analysis with architects, developers and subject matter experts to establish a holistic functional and technical vision for new features and functionality. - Manage requirements artifacts development, including resolving open issues, driving to on-time completion while adhering to inspection and approval processes, ensuring comprehension of and concurrence with solution to be delivered. - Present and lead core product functionality demos for external and internal clients and stakeholders. - Good understanding on flat files transfer and APIs between interfaces. Qualifications - Bachelor’s degree in IT, engineering or related field. - 5 years of experience executing all requirements-related functions of projects from inception through UAT with enterprise software solutions/services. - Experience working in a timeline-driven environment, including the ability to deliver high quality work under tight schedules. - Ability to work cross-functionally with Product Managers, Account Managers, Project Managers and technical teams. - Ability to meet deadlines, work in a fast-paced environment and respond to changing priorities. - Driven and self-motivated, learning new technology and domains quickly. - Exceptional skill in writing formal documents in English. - Experience writing BRDs, user stories, user scenarios, use cases, detailed functional specifications, etc. in natural language according to organizational standards. - Experience creating diagrams such as process flows, activity diagrams, etc. - Strong oral and written communication skills. - Excellent meeting facilitation skills. Requirements - Knowledge of MS Dynamics. - Knowledge of CRM Domain. - Knowledge of Visa, MasterCard, or ISO 8583 financial messaging standards. - Product BA experience with enterprise software solutions in a services environment. - Knowledge on Child Support Enforcement Domain. Tools and Technologies - Microsoft Outlook, Visio, Word, Excel, PowerPoint. - Microsoft ADO. - MS Dynamics. Benefits - Health insurance coverage. - Voluntary dental and vision programs. - Life and disability insurance. - Retirement savings plan. - Paid holidays. - Paid time off (PTO) or vacation and/or sick time.
Related Guides
Related Categories
Related Job Pages
More Business Analyst Jobs
Business Analyst Team Lead – Marketing Funnel
Monday.comFormerly known as dapulse, Monday.com, also known as Monday, is a privately held computer software company offering a team management and collaboration tool des
Descriptionmonday.com We are monday.com, a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before. With over 2,500 employees across the globe, we grow by prioritizing transparency and knowledge sharing. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration. The Role We are looking for an experienced and strategic Business Analyst Team Lead to join our Marketing Operations and Analytics group. In this role, you will be the owner of the "Marketing-to-Pipeline" journey. You will act as the bridge between marketing activities and sales success, leading the analytics strategy for our entire marketing funnel. As a Team Lead, you won't just analyze data, you will define the agenda for marketing funnel measurement, lead a team of analysts, and partner with senior stakeholders in Marketing, Sales, and Product to drive growth. You will be responsible for defining how we measure the impact of every marketing touchpoint as it transforms into a lead and eventually into pipeline. About The Role - Own the Marketing Funnel Strategy: Lead the definition, measurement, and optimization of the entire marketing-to-lead journey. You will be the authority on how marketing activities correlate with pipeline generation and lead quality. - Drive Data-Driven Decision Making: Build and maintain advanced monitoring flows to track business health. Translate complex funnel data into compelling, actionable visualizations and stories that empower senior leadership to make strategic decisions. - Lead and Mentor: Manage and mentor a team of high-performing analysts. Set the bar for high-quality data work, establish best practices for coding and analysis, and foster a culture of curiosity and professional growth. - Establish Funnel Ceremonies: Lead ongoing investigations into funnel leaks and performance issues. Facilitate recurring ceremonies with Marketing and Sales leadership to discuss performance, bottlenecks, and growth opportunities. - Build Measurement Frameworks: Develop KPIs and measurement engines that define success across all marketing channels. Ensure data structure alignment across various data sources (Marketing Automation, CRM, BI, etc.) to ensure a "single source of truth." - Strategic Partnership: Collaborate closely with Product Marketing Managers, Campaign Managers, Sales Operations, and Data Scientists. Act as a strategic partner who identifies new growth levers and challenges the status quo. Requirements - Experience: 5+ years of experience in an analytical role at a SaaS/Tech company, with a demonstrated ability to lead projects and initiatives. - Leadership: Proven experience in team leadership, mentoring, or guiding junior colleagues. You thrive when helping others level up their analytical skills. - Funnel Mastery: Deep understanding of B2B/B2C marketing funnels, lead scoring, and pipeline attribution. You are comfortable defining the conversion path from "First Touch" to "Closed Won." - Technical Excellence: Advanced SQL skills and proficiency in at least one popular BI tool (Tableau/Looker). Strong control of data modeling and data warehousing concepts. - Business Aptitude: Exceptional business acumen. You understand the nuances of SaaS revenue models and can connect marketing output to business bottom lines. - Communication: A penchant for storytelling and data visualization. You can identify the "bottom line" in complex data sets and present it clearly to non-technical stakeholders. - Mindset: You are comfortable being both strategic and hands-on. You thrive in a hyper-growth environment and are comfortable with ambiguity. - AI & Automation Experience (Advantage): Passion for redefining analytical workflows using AI. Practical, hands-on experience using AI-powered development tools (e.g., Cursor) to accelerate coding and output. Proven experience building automated data processes or integrating LLM models to drive efficiency, scale reporting, and generate deeper business insights.
Business Owner
MercorCincinnatus is an enterprise staffing company that partners with leading technology companies to source and employ highly skilled professionals for full-time and long-term contingent roles. Cincinnatus serves as the employer of record for these engagements, providing W-2 employment, payroll, benefits, and compliance, while placing employees directly within client teams to work on high-impact initiatives. Roles hired through Cincinnatus are not project-based or freelance engagements. They are structured, role-based positions that typically involve full-time or fixed-term commitments, close collaboration with a client's internal teams, and integration into standard enterprise workflows. Cincinnatus is a legal entity separate from Mercor. While opportunities may be discovered through Mercor's platform, employment, onboarding, payroll, and benefits for these roles are administered by Cincinnatus. Equal Employment Opportunity Cincinnatus is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or any other legally protected characteristic. Cincinnatus is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans throughout the job application process.
Role Description - Manage and update your Google Business Profile (GBP) to ensure accurate and current business information. - Respond to inquiries and engage with customers to enhance online presence and customer satisfaction. - Collaborate with diverse industry representatives to provide valuable insights into marketplace trends. - Work independently and asynchronously to maintain a high-quality profile and meet engagement goals. Qualifications - Active ownership or administration of a verified Google Business Profile (GBP). - At least one year of active history managing a business listing. - Regular engagement with the GBP platform. Requirements - Experience in sectors such as Hospitality & Lodging, Food & Beverage, Retail & Shopping, or Professional Services. Benefits - Compensation: $60/hour - Location: Remote Application Process - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: Interview Process - For any help or support, reach out to: support@mercor.com
Independent Business Owner
MercorCincinnatus is an enterprise staffing company that partners with leading technology companies to source and employ highly skilled professionals for full-time and long-term contingent roles. Cincinnatus serves as the employer of record for these engagements, providing W-2 employment, payroll, benefits, and compliance, while placing employees directly within client teams to work on high-impact initiatives. Roles hired through Cincinnatus are not project-based or freelance engagements. They are structured, role-based positions that typically involve full-time or fixed-term commitments, close collaboration with a client's internal teams, and integration into standard enterprise workflows. Cincinnatus is a legal entity separate from Mercor. While opportunities may be discovered through Mercor's platform, employment, onboarding, payroll, and benefits for these roles are administered by Cincinnatus. Equal Employment Opportunity Cincinnatus is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or any other legally protected characteristic. Cincinnatus is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans throughout the job application process.
Role Description - Manage and update your Google Business Profile (GBP) to ensure accurate and current business information. - Respond to inquiries and engage with customers to enhance online presence and customer satisfaction. - Collaborate with diverse industry representatives to provide valuable insights into marketplace trends. - Work independently and asynchronously to maintain a high-quality profile and meet engagement goals. Qualifications - Active ownership or administration of a verified Google Business Profile (GBP). - At least one year of active history managing a business listing. - Regular engagement with the GBP platform. Requirements - Experience in sectors such as Hospitality & Lodging, Food & Beverage, Retail & Shopping, or Professional Services. Benefits - Compensation: $60/hour - Location: Remote Application Process - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: Interview Process - For any help or support, reach out to: support@mercor.com
Business Owner
MercorCincinnatus is an enterprise staffing company that partners with leading technology companies to source and employ highly skilled professionals for full-time and long-term contingent roles. Cincinnatus serves as the employer of record for these engagements, providing W-2 employment, payroll, benefits, and compliance, while placing employees directly within client teams to work on high-impact initiatives. Roles hired through Cincinnatus are not project-based or freelance engagements. They are structured, role-based positions that typically involve full-time or fixed-term commitments, close collaboration with a client's internal teams, and integration into standard enterprise workflows. Cincinnatus is a legal entity separate from Mercor. While opportunities may be discovered through Mercor's platform, employment, onboarding, payroll, and benefits for these roles are administered by Cincinnatus. Equal Employment Opportunity Cincinnatus is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or any other legally protected characteristic. Cincinnatus is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans throughout the job application process.
Role Description - Manage and update your Google Business Profile (GBP) to ensure accurate and current business information. - Respond to inquiries and engage with customers to enhance online presence and customer satisfaction. - Collaborate with diverse industry representatives to provide valuable insights into marketplace trends. - Work independently and asynchronously to maintain a high-quality profile and meet engagement goals. Qualifications - Active ownership or administration of a verified Google Business Profile (GBP). - At least one year of active history managing a business listing. - Regular engagement with the GBP platform. Requirements - Experience in sectors such as Hospitality & Lodging, Food & Beverage, Retail & Shopping, or Professional Services. Benefits - Compensation: $60/hour - Location: Remote Application Process - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: Interview Process - For any help or support, reach out to: support@mercor.com - PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
