• Design, build, maintain and extend products, features, and functionality that solve real customer problems • Partner with Product, Design, and Engineering to discover and validate customer needs and technical approaches • Develop and extend integrations with onboard hardware devices such as headsign controllers, passenger counters, and fareboxes • Build and improve cloud-native backend services that manage device configuration, process telemetry data, and provide observability into fleet-wide device health • Implement and maintain robust mechanisms for over-the-air software deployment, configuration updates, and remote device management • Design testing strategies that account for the realities of hardware-in-the-loop systems including integration testing, simulated environments, and production monitoring • Maintain and improve our physical hardware lab if local to San Francisco, else contribute to solutions for remote development, testing, and debugging needs • Consistently deliver incremental value by anticipating dependencies, breaking down work, and regularly demoing progress • Communicate technical trade-offs, present system design proposals clearly, and document architectural decisions • Uplevel teammates through code reviews, pairing, and strong collaboration • Take ownership of your code and product domain, engaging in retrospectives and continuously improving how the team works

• Help establish the technical foundation for a new Canada pod, including architecture, engineering practices, and delivery approach. • Extend and adapt existing US-supported capabilities for the Canadian market, including changes across frontend experiences, backend systems, business logic, and operational workflows. • Partner with Product, Design, Data, Finance, Operations, and engineers across Fullscript to translate business opportunities into practical technical solutions. • Work across the stack to deliver maintainable, observable, and scalable solutions. • Contribute to solution design, rollout planning, and measurement of business impact. • Write high-quality code, contribute to technical improvements, and maintain strong quality standards. • Help create a strong team culture by modeling ownership, collaboration, and thoughtful technical judgment. • Make build vs adapt decisions to shape how the Canada platform evolves.

• Develop and enhance high-performance, scalable Web (React) and Mobile (React Native) applications; • Design, structure and maintain BFFs (Backend-for-Frontend) in Node.js, establishing patterns, best practices and technical guidelines; • Perform technical evaluations of proposed solutions, identifying risks, impacts, dependencies and viable alternatives; • Design solution architectures, considering integrations, data flows, non-functional requirements (NFRs) and AWS Cloud best practices; • Support the definition of integrations with internal APIs, AWS API Gateway and complementary services; • Lead quality initiatives, ensuring adequate test coverage (unit, integration, E2E); • Conduct technical code reviews with a focus on quality, security and adherence to standards; • Define observability strategies (APM, logs, metrics, distributed tracing) using Datadog, Kibana and Grafana; • Support decisions related to authentication and authorization (OAuth, OAF, OpenID Connect); • Actively and influence participatively in refinements, bringing technical vision, estimates, risks and solution alternatives; • Serve as a technical reference within the team, mentoring mid-level and junior developers, promoting best practices and technical growth; • Collaborate with Product Owner and UX to translate business needs into robust functional and technical solutions; • Coordinate technical alignments between squads and partner areas, promoting standardization and architectural consistency; • Lead incident investigations with root cause analysis (RCA), proposing preventive and corrective actions; • Support the evolution of CI/CD pipelines and automation practices; • Ensure good governance, security and cost optimization practices in AWS; • Implement serverless solutions and modern architectures focused on modularity, observability and resilience; • Document architectures, technical decisions, business flows, APIs and adopted standards; • Contribute to the creation and evolution of internal documentation (playbooks, guides, templates).

• Build and ship product features end-to-end • Ability to write clear and well defined design documentation • Mentor fellow engineers • Lead application architecture decisions • Troubleshoot, debug and resolve software bugs • Implement back-end APIs in Node.JS • Work on our Ember SPA front-end • Collaborate with engineers, designers, and product managers • Participate in an Agile software development life cycle • Write well-designed, maintainable & testable code • Be product-minded and think about the customer • Contribute to open-source projects