Title: Front Desk Receptionist - Part Time Location: Ankeny United States Part-time Job Description: Company Description America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow with over 1,000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price. At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They’re the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person. How would you like Sundays off? Yes, every Sunday we’re closed! Job Description What would you do? – The Specifics - Ensures high quality customer service while following all safety protocols. - Ensures a smooth flow of customers through the store. - Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol. - Processes and understands managed care plans while obtaining document information from the insurance company as needed. - Provides customers basic and accurate information. - Schedules and confirms appointments, follow-up visits and classes. - Files all patient records daily and pulls patient files for the next day's appointments. - Checks order status and notifies customers when orders are in or of any delays. - Keeps reception area tidy and presentable with all necessary materials. - Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies. - Participates in regularly scheduled mandatory communication meetings. Qualifications Are you the right fit? – The Suitable Talent - Experience as a Receptionist, Front Office Representative or similar role preferred but not required. - 0-2 years related experience or training preferred. - Experience handling multiple phone lines preferred. - Strong customer service skills required - Strong organizational skills required Education: High School Diploma or equivalent. Additional Information At National Vision, we reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.  Our Benefits Include: - 401k retirement savings with company match and stock purchase plan - Paid sick time - Parental leave - Employee eyewear discount - College scholarship program Focus on Professional Growth and Career Fulfillment: - Training programs available - Access to educational courses - Emphasis on internal promotions and career advancement At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly! We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role - Act as a Japanese bilingual IT Operations Support engineer, providing L1/L2 support to Japan‑based users through tickets and voice calls. - Communicate fluently in Japanese (JLPT N2/N3) with end users and stakeholders for issue resolution, coordination, and escalations. - Provide end‑user support for laptops, desktops, printers, and mobile devices, including handling escalated incidents. - Respond to incidents and service requests via ticketing systems while ensuring SLA adherence and proper documentation. - Assist users with login issues, password resets, and access management across Active Directory, Microsoft 365, and AWS environments. - Diagnose and resolve issues related to Windows OS, standard application installations, software configurations, and system performance. - Support enterprise endpoint and cloud management tools such as SCCM, Intune, and related device management platforms. - Collaborate with onshore and offshore teams, ensuring smooth coordination with Japanese stakeholders and ODC teams. - Document troubleshooting steps, SOPs, and resolution notes clearly for continuous service improvement. Your Profile - Japanese language proficiency (JLPT N2/N3 preferred) with the ability to confidently converse with Japanese users on calls and write professional responses. - Prior experience in IT Operations / End‑User Support / Service Desk roles, preferably supporting Japanese accounts. - Hands‑on knowledge of Microsoft 365, Windows OS, and Active Directory user administration. - Exposure to AWS environments and basic cloud access troubleshooting is an added advantage. - Working knowledge of enterprise device management tools such as SCCM and Intune. - Strong troubleshooting and analytical skills to diagnose technical issues efficiently. - Understanding of Japanese business culture, structured communication, and escalation etiquette. - Ability to translate technical details clearly between Japanese and English for internal coordination. - Excellent documentation skills for incident updates, SOPs, and RCA inputs. What Will You Love Working at Capgemini - You can shape your career with access to diverse career paths and internal mobility across the Capgemini Group. - Receive personalized career guidance and mentorship from experienced leaders. - Benefit from comprehensive wellness programs, including health checks, telemedicine, insurance with top‑ups, elder care, partner coverage, and parental support. - Be part of an inclusive and diverse workplace where you are valued for who you are and encouraged to bring your authentic self to work. - Work on cutting‑edge technology projects with global clients, contributing to impactful solutions across industries while addressing societal and environmental challenges. Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real | www.capgemini.com

Remote Opportunity Why Join PT Solutions? At PT Solutions Physical Therapy, we’re more than just a private practice—we’re a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Patient Access Representative, you’ll play a vital role in delivering an exceptional patient experience by coordinating referrals and scheduling across a group of clinics within a regional support model. In this fast-paced, high-impact role, you’ll ensure seamless appointment booking, accurate referral processing, and consistent execution of best-practice workflows. At PT Solutions, we invest in our team with ongoing training, mentorship, and clear paths for advancement. If you're passionate about helping others and ready to grow in a supportive, forward-thinking organization—this is your opportunity. Plus, we have been recognized as a USA Today Top Workplace four years in a row, including 2025!  What You Will Get In addition to the standard benefit offering, you can expect to receive: - Competitive compensation with ability to earn performance-based incentives - Professional development through strategic internal platforms - Opportunity for career progression with a nationwide physical therapy practice - Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws) - Reimbursement for endurance race entry fees  Your Responsibilities as a Patient Access Representative - Schedule patient appointments across clinics based on provider availability, patient needs, and location. - Manage referrals end-to-end, ensuring accurate patient, insurance, and documentation details. - Communicate proactively with patients and teams about scheduling updates, cancellations, and missing information. - Deliver a high-quality, patient-first experience while assisting with questions and providing support. - Accurately document scheduling activity and coordinate with internal teams to resolve issues. - Ensure compliance with HIPAA, insurance workflows, and documentation standards. - Collaborate with clinic and regional teams while contributing ideas to improve processes and patient access. Required Skills & Abilities - Strong communication, collaboration, and customer service skills. - Ability to multitask and prioritize effectively in a fast-paced environment. - High level of accuracy and attention to detail. - Strong problem solving and adaptability skills. - Proficiency in Microsoft Office and comfort using EMR and scheduling platforms. - Professional, empathetic, and patient-centered approach. Qualifications - At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required). - 1–2 years of experience in healthcare scheduling, patient access, or customer service preferred. - Experience using EMR systems and scheduling platforms strongly preferred. Schedule - Full Time, Monday-Friday 8 hour shifts between 8am-7pm CST Compensation Pay Range: $21-23/hr (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position) Expanding Access to Quality Care At PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training. As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and make a lasting impact.  Let’s go further together and transform care. Join the #PTSLife today!  To see what #PTSLife is like, visit Instagram, Facebook, and LinkedIn.

Remote Opportunity Why Join PT Solutions? At PT Solutions Physical Therapy, we’re more than just a private practice—we’re a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Patient Access Representative, you’ll play a vital role in delivering an exceptional patient experience by coordinating referrals and scheduling across a group of clinics within a regional support model. In this fast-paced, high-impact role, you’ll ensure seamless appointment booking, accurate referral processing, and consistent execution of best-practice workflows. At PT Solutions, we invest in our team with ongoing training, mentorship, and clear paths for advancement. If you're passionate about helping others and ready to grow in a supportive, forward-thinking organization—this is your opportunity. Plus, we have been recognized as a USA Today Top Workplace four years in a row, including 2025!  What You Will Get In addition to the standard benefit offering, you can expect to receive: - Competitive compensation with ability to earn performance-based incentives - Professional development through strategic internal platforms - Opportunity for career progression with a nationwide physical therapy practice - Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws) - Reimbursement for endurance race entry fees  Your Responsibilities as a Patient Access Representative - Schedule patient appointments across clinics based on provider availability, patient needs, and location. - Manage referrals end-to-end, ensuring accurate patient, insurance, and documentation details. - Communicate proactively with patients and teams about scheduling updates, cancellations, and missing information. - Deliver a high-quality, patient-first experience while assisting with questions and providing support. - Accurately document scheduling activity and coordinate with internal teams to resolve issues. - Ensure compliance with HIPAA, insurance workflows, and documentation standards. - Collaborate with clinic and regional teams while contributing ideas to improve processes and patient access. Required Skills & Abilities - Strong communication, collaboration, and customer service skills. - Ability to multitask and prioritize effectively in a fast-paced environment. - High level of accuracy and attention to detail. - Strong problem solving and adaptability skills. - Proficiency in Microsoft Office and comfort using EMR and scheduling platforms. - Professional, empathetic, and patient-centered approach. Qualifications - At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required). - 1–2 years of experience in healthcare scheduling, patient access, or customer service preferred. - Experience using EMR systems and scheduling platforms strongly preferred. Schedule - Full Time, Monday-Friday 8 hour shifts between 8am-7pm CST Compensation Pay Range: $21-23/hr (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position) Expanding Access to Quality Care At PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training. As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and make a lasting impact.  Let’s go further together and transform care. Join the #PTSLife today!  To see what #PTSLife is like, visit Instagram, Facebook, and LinkedIn.