• Analyzing and processing claims through well-developed action plans to an appropriate and timely resolution by investigating and gathering information to determine the exposure on the claim. • Negotiating settlement of claims within designated authority. • Communicating claim activity and processing with the claimant and the client. • Reporting claims to the excess carrier and responding to requests of directions in a professional and timely manner.

Role Description Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Insurance AI Specialist Type: Contract Compensation: $80–$100/hour Location: Remote Role Responsibilities - Review and evaluate AI-generated outputs related to policy language interpretation, risk classification, claims adjudication, and actuarial projections. - Create realistic scenarios based on insurance workflows such as underwriting submissions, claims investigations, coverage disputes, rate filings, and regulatory examinations. - Annotate, label, and validate data across insurance use cases including loss reserving, fraud detection, and policy coverage analysis. - Provide structured feedback on AI accuracy in areas such as insurance regulations, actuarial standards, and industry-specific terminology. - Collaborate asynchronously with research teams to refine evaluation frameworks for insurance-domain AI. Qualifications - Must-Have: - 3+ years of professional experience at an insurance carrier, brokerage, reinsurer, or regulatory body. - Background in underwriting, claims management, actuarial science, insurance sales, compliance, or risk management. - Strong analytical thinking and ability to translate insurance workflows into structured evaluation tasks. - Clear written communication and attention to detail. - Preferred: - Professional designations such as CPCU, ARM, FCAS, FSA, AIC. Application Process - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: Interview Process - For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Title: General Liability Claims Adjuster II Category/Area of Expertise: Risk Management & Insurance Job Requisition: 495516 Address: USA-ME-Scarborough-145 Pleasant Hill Rd Store Code: Claims Management (5157507) Job Description: Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Position Summary Primary responsibilities include investigation of General Liability claims to determine liability exposure. This role has direct responsibility of managing the claim in its entirety while maintaining service level targets and achieving established claims goals. This role is the primary interface to associates, attorneys, healthcare providers, vendor partners and Brand partners. Primary responsibilities include investigation of General Liability claims to determine liability exposure. This role has direct responsibility of managing the claim in its entirety while maintaining service level targets and achieving established claims goals. This role is the primary interface to associates, attorneys, healthcare providers, vendor partners and Brand partners. Our flexible/hybrid work schedule includes 1 in-person day at one of our core locations and 4 remote days. Applicants must be currently authorized to work in the United States on a full-time basis. Principle Duties and Responsibilities: Claims Management - Manage caseload within established targets and appropriate level. Performance standards include thorough investigations, evaluations, negotiation and disposition of all claims, while ensuring that all claims are in compliance with statutory and legal obligations. - Monitor and ensure timely execution of all statutory deadlines or legal filings as needed. - Analyze facts of the loss to understand the nature of the claim to develop strategies that provide optimal outcome and mitigate the overall Total Cost of Risk to the Banners' bottom lines. - Identify fraud indicators and actively pursue subrogation opportunities. - Collaborate with the Safety department in identifying hazards that exist in the retail and distribution operations and ways to minimize these risks. - Build and maintain positive relationships with internal (Brands, Distributions Centers, Transportation, Ecommerce, Human Resources, Legal, Insurance) and external (vendors, healthcare providers, outside attorneys) customers. Financial Impact Administration - Manage book of claims business (up to $ 2million) with authority to settle/negotiate a single claim within their authority of up to $25,000. - Communicate ongoing causes of incidents to Safety and Brands. - Serve as the primary point of contact to address and resolve claim issues impacting customer, associate, vendor, and the Brands. Research and resolve claim/legal issues. Provide timely communication related to the claim, resolving issues, and responding to questions via phone, email, and online applications. Basic Qualifications: - Licensed adjuster (as appropriate by jurisdiction) - Bachelor's degree or experience handling General Liability claims or equivalent expertise. - Thorough knowledge of rules, regulations, statutes, and procedures pertaining to general liability claims. - Knowledge of medical terminology involved in complex claims - Negotiates resolution of claims of various exposure and complexity Skills and Abilities: - Demonstrates relationship building and communication skills, both written and verbal. - Highly self-motivated, goal oriented, and works well under pressure. - Customer focused solid understanding of legal procedures, processes, practices and standards in the handling of general liability claims - Ability to identify problems and effectuate solutions - Ability to manage multiple tasks simultaneously with excellent follow-up and attention to detail - Able to apply critical thinking when solving problems and making decisions. ME/NC/PA/SC Salary Range: $63,440-$95,160 IL/MA/MD/NY Salary Range: $72,880 - $109,320 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. #LI-SM1 #LI-Hybrid At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

Title: Sr. Liability Claims Adjuster Location: Multiple Locations Job Description: We are hiring a Sr Liability Claims Adjuster to work in a hybrid capacity from our Boise, ID office with 3 days in office and 2 days remote OR fully remote, depending on experience level. Are you a confident decision-maker looking to take the next steps in your career? Do you have extensive experience working with bodily injury or commercial auto liability claims? Join Great West Casualty Company, a stable industry leader, as a Sr Liability Claims Adjuster. This position offers the opportunity for an ideal work-life balance and exposure to the commercial side of the industry. We foster a collaborative work environment, empower you to make decisions, and give you the autonomy to settle your claims. Location: Hybrid in Boise, ID office or fully remote, depending on experience. In this position, you will: - Manage an inventory of claim files while providing exceptional customer service. - Utilize your negotiation skills to strategically move claims toward resolution. - Understand medical aspects of claims management. - Retain and direct defense counsel. Qualifications: - 7+ years handling commercial or auto liability bodily injury claims. - Demonstrated success in exercising independent decision-making, problem-solving, and negotiation competency. - Above-average teamwork, communication, and customer service skills. - Ability to work in a fast-paced environment with varying claim volume. Your Future Starts Here: Benefits That Support Your Lifestyle - Competitive Compensation - Generous paid time off and paid company holiday schedule - Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA - Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs - Community volunteer opportunities - Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle - Scholarships for dependents and tuition reimbursement to further your education - Company paid continuing education and monetary awards for professional development - Opportunities for a hybrid work schedule (three days in the office, two days remote) Who we are: For over 65 years, Great West Casualty Company has provided premier insurance products and services to thousands of truck drivers and trucking companies across America. We have offices located around the country, and over 1,200 professionals are proud to call us an employer of choice. We are dedicated to the success, happiness, and wellness of our employees. If you are looking for a company where your contributions are valued, your continued learning is financially supported, and customer service is a priority, we want to talk to you. Apply today and join one of America's largest insurers of trucking companies as we help keep the nation's economy moving forward one mile at a time. To learn more about Great West and our office locations, please visit our website www.gwccnet.com. Great People. Great Careers. Great West Casualty Company. Great West Casualty Company is an Equal Opportunity Employer.