Role Description We are seeking an exceptional Chief of Staff to serve as a force multiplier to our founder, Brendan Lind. You'll be the engine that translates the founder's vision and initiatives into executable plans, builds the systems that allow our leadership team to operate at their highest level, and ensures nothing critical falls through the cracks as we scale rapidly. Rather than being hired for a predetermined set of tasks, you will be brought on to solve complex, evolving challenges. Success in this role requires self-direction, proactive value creation, and the ability to thrive without constant oversight. Over the coming year, your responsibilities will be tailored to both organizational needs and your individual strengths, potentially including: - Leading AI transformation projects with clients - Managing CEOs at client organizations - Driving sales initiatives at Human Agency - Partnering with Recruiting to help us find and close top-tier talent - Managing client project delivery - Driving value through data and analytics for clients - Leading go-to-market initiatives for clients You'll own special projects, drive organizational initiatives from concept to completion, and build the infrastructure (GTM motions, resource allocation, operational rhythms) that allows Human Agency to grow while maximizing our greatest strength – our people. Key Responsibilities - Strategic Execution & Founder Partnership - Partner with the founder to translate priorities, initiatives, and strategic vision into sequenced plans with clear owners, timelines, and success metrics - Own end-to-end execution of founder-level special projects and organizational initiatives, from scoping and planning through delivery and measurement - Maintain focus and accountability across the founder's portfolio of priorities; proactively identify conflicts, dependencies, and risks before they become problems - Prepare high-quality executive materials (strategy briefs, decision memos, board materials, organizational roadmaps) that drive alignment and enable confident decision-making - Serve as a strategic thought partner to the founder, pressure-testing ideas, surfacing options and trade-offs, and ensuring initiatives align with company strategy and capacity - Internal Systems & Operations - Build and continuously improve the internal operating systems that allow Human Agency to scale: hiring infrastructure, resource allocation processes, team capacity planning, and cross-functional coordination mechanisms - Design and implement hiring systems that support our 25-30+ person growth target in 2026 without overwhelming the existing team, including interview frameworks, candidate evaluation rubrics, and onboarding processes - Own resource allocation and capacity planning across the organization, ensuring the right people are working on the right priorities at the right time, and that no one is stretched unsustainably thin - Establish organizational rhythms that create alignment without bureaucracy: leadership meeting cadences, decision-making frameworks, communication protocols, and reporting structures - Identify operational bottlenecks and inefficiencies; design and implement solutions that increase organizational velocity while maintaining quality - Cross-Functional Leadership & Coordination - Orchestrate complex, cross-functional initiatives that require coordination across leadership and multiple teams - Serve as a neutral coordinator and problem-solver when initiatives span multiple departments or require difficult trade-offs between competing priorities - Represent the founder's office in key internal discussions, ensuring the founder's priorities and perspective are understood even when they can't be in every meeting - Build strong working relationships across the organization; earn trust as someone who gets things done without ego and acts in the company's best interest - Communications & Organizational Transparency - Ensure crisp internal communication on company strategy, priorities, and decisions—translating founder-level thinking into clear, actionable guidance for the broader team - Prepare the founder for key meetings, presentations, and decisions; provide relevant context, background materials, and recommended talking points - Maintain visibility on organizational health metrics and key initiatives; proactively surface issues and opportunities to leadership Qualifications - 5-7+ years in high-performing environments such as Chief of Staff roles, strategic operations, management consulting, venture capital/private equity, business development, or startup leadership positions - AI-native, not AI-curious. Before you do almost anything manually, you've already asked yourself whether AI can do it better. You're constantly tinkering, building small tools, automating your own workflows, and sharing what you find. - Demonstrated success in taking ambiguous, complex initiatives and driving them to completion, you're the person who makes hard things happen - Strong systems thinking and process design capability, you don't just execute tasks, you build the infrastructure that makes future execution easier and more scalable - Exceptional project management and coordination skills across multiple concurrent work-streams with competing priorities and timelines - High proficiency with modern collaboration tools (Google Workspace, Asana/Notion, Slack) and intermediate to advanced comfort with AI-powered productivity tools - Outstanding written and verbal communication; you can synthesize complex information into clear, actionable briefs for different audiences - Bonus: Experience in high-growth startups, venture studios, or AI/tech companies; background in talent operations or organizational design; proven success driving business development in B2B environments; exposure to board-level strategy and operations Mindset & Traits - Mission-driven operator with deep commitment to Human Agency's values and vision - Systems builder, not just task executor, you think about sustainable processes, not one-off solutions - High agency and bias for action, you see what needs to happen and make it happen without waiting for permission - Calm under pressure with excellent judgment about when to escalate vs. solve independently - Ego-free collaborator who earns trust through delivery, not title or authority - Intellectually curious with strong learning agility, comfortable moving between strategic thinking and tactical execution - Comfortable operating in ambiguity, you thrive when there's no playbook and create clarity from complexity Considerations - Education: Bachelor's degree or equivalent experience; an advanced degree in a relevant field is a plus - Ethics: Commitment to ethical practices and responsible business operations - Travel: Occasional (10–25%) for company offsites, key events, and leadership meetings - Location: Remote-friendly with preference for candidates in major tech hubs and strong preference for overlap with EST business hours Equal Opportunity Commitment Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.

• Direkte Zusammenarbeit mit dem Founder an strategischen und operativen Projekten • Eigenverantwortliche Übernahme von Schlüsselprojekten über alle Bereiche hinweg • Aufbau, Optimierung und Dokumentation interner Prozesse, die unser Wachstum skalierbar machen • Koordination zwischen Teams und Sicherstellung, dass Projekte auf Kurs bleiben • Recherche & Vorbereitung strategischer Entscheidungen für neue Geschäftsfelder und Partnerschaften

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that. But we're going further. Over 70,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens. We're a Series D company with $325M+ in funding (a16z, Accel, GV, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. About the Role We are looking for our first Head of Communications to join Headway at a pivotal time for our company. In this role, you will lead a team responsible for defining, shaping and amplifying Headway’s story among a diverse set of audiences - patients, providers, payers, investors and employees - establishing Headway as the trusted leader in the mental health category. You will report to the Head of Brand, PMM & Communications and your team’s work will span corporate, product, consumer, financial and internal communications. As a masterful storyteller, you will be responsible for taking complex business initiatives and turning them into stories that are easy to understand, dynamic, memorable and influential in the market. Given the nature of our industry, you’ll rely on your strong instincts and problem-solving skills to help us navigate highly regulated, sensitive dynamics. And as someone who loves the art & science of the job, you’ll leverage data, creativity and innovation to continue pushing the team forward, finding new ways to seize share of voice, drive key messages and foster positive sentiment in the market. You Will: - Build our Communications Strategy: Define our role & approach to communications at Headway, including the right channels and KPI’s that map back to our business objectives. - Craft Headway’s Most Important Stories: Demonstrating a deep understanding of our diverse audiences, business and industry dynamics, develop and steward core corporate, consumer, product, financial, and internal narratives that position us as a thought leader in mental health. Leverage data & AI to fuel an always-on machine of insights and creative storytelling. In partnership with our executive team, help shape and amplify their voices as category experts. - Drive Share of Voice: Identify the channels, forums where our stakeholders are paying attention and then deliver outsized, positive attention for Headway in those channels - Build & Protect Headway’s Reputation: Working closely with cross-functional partners, anticipate and manage the communications implications of business and industry news. ​​Lead reputation and crisis planning, anticipating how issues may impact multiple sides of the marketplace and responding with clarity and care. - Turn Employees into Brand Advocates: Ensure clear, consistent messaging that drives alignment, engagement, and trust across the organization during periods of growth and change. - Attract & Retain a High-Performing Team: Lead a team of communications professionals operating at the highest levels; consistently pushing them to grow and drive increasing impact in the org. You’d be a great fit if… - You have 14+ years of experience and at least 7 years of management experience in communications, for healthcare, consumer or tech companies. - You’ve successfully led corporate, consumer and internal communications at high-growth, complex organizations that operate in highly-regulated environments. - Deep expertise in identifying, building & executing meaningful, enduring company narratives that result in positive reputation & trust for the organization. - You’re an excellent cross-functional collaborator; proven success translating your partner’s business challenges into communications strategies. - Strong customer-first instincts and the ability to influence without authority, especially during times of uncertainty. - Comfort operating in ambiguity in a fast paced environment with high visibility and impact - You’re a force-multiplier, known for attracting and building high-performing teams and unlocking excellent work among all those around you. Compensation and Benefits: The expected base pay range for this position is $251,200 - $314,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level. We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential. - Benefits offered include: - Equity compensation - Medical, Dental, and Vision coverage - HSA / FSA - 401K - Work-from-Home Stipend - Therapy Reimbursement - 16-week parental leave for eligible employees - Carrot Fertility annual reimbursement and membership - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st - Flexible PTO - Employee Assistance Program (EAP) - Training and professional development We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview. Headway participates in E-Verify. To learn more, click here. A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.

Role Description This is Sales for Future. We aren't here to polish old-school sales scripts or play "office" in a cubicle. We are here to rewrite the DNA of how modern businesses grow - with grit, vision, and zero fluff. I’m Daniel, and I’m looking for a partner-in-crime. I don't need a secretary; I need a force of nature who can help me turn raw ideas into market-leading reality. If you want a safe, predictable seat, look elsewhere. If you want to learn how to build an empire from the front row, keep reading. - Strategic Shadowing: You’ll be in the room for high-level deals. You don't just take notes; you anticipate the next three moves. - Operational Excellence: I move fast and dream big. You are the one who builds the systems, stabilizes the chaos, and ensures "done" is better than "perfect." - Vanguard Growth: Researching markets, testing outreach strategies, and building the prototypes for our next expansion phases. - Problem Slaying: When a bottleneck appears, you don't wait for a manual. You find the tool, the person, or the process to break through it. - Content & Brand: Helping me keep our message raw and authentic across all platforms. You’re the bridge between our vision and the public eye. Qualifications - Attitude > Degrees: I don’t care if you have an MBA or if you dropped out to sell lemonade. Show me what you’ve built, sold, or fixed. - Insatiable Curiosity: You have a "figure-it-out" DNA. You’re the person who uses AI to automate a 4-hour task into 4 minutes. - Communication with Teeth: You write copy that moves people and speak with a level of confidence that commands a room. - Thick Skin: I’m direct. The market is harder. You need to be resilient, coachable, and ready to hear the truth without sugar-coating. - High Output: You don't measure success by "hours worked" but by "impact created." Benefits - The Ultimate Business Masterclass: You will learn more about sales, psychology, and scaling in 6 months here than in 4 years of university. - Radical Transparency: You get a backstage pass to the numbers, the failures, and the wins. No secrets. - The Network: You’ll inherit my network of high-performers, founders, and industry disruptors. - Equity & Growth: You aren’t just an employee; you’re an early-stage builder. If we win, you win big. Company Description - Sales as a Service rund ums Thema Nachhaltigkeit - Wir ermöglichen die grüne Transformation - Innovativ und mit Impact