• Develop and execute sales strategies to hunt for new business. • Manage and grow existing accounts. • Lead presentations and negotiate service proposals. • Master the CRM to track wins and keep the commercial team synchronized.

Role Description The Benefits Platform Representative helps manage the online system that employees use to sign up for and manage their benefits—like health insurance, dental, vision, and retirement plans. This person makes sure everything runs smoothly on the platform, answers employee questions, works with insurance providers, and helps make sure the company follows all the rules. - Keep the Benefits System Up to Date: Make sure employee information is correct in the system and up-to-date according to each account and carrier policy. - Work with Insurance Companies: Talk to outside providers (like health insurance companies) to fix any issues or make updates. - Support During Open Enrollment: Help prepare the system for open enrollment (when employees choose their benefits for the next year), including testing and communicating with staff to ensure everything is accurate regarding the plans, policies, and prices of each carrier. - Check for Mistakes: Regularly review the system to make sure all the information is accurate and up to date. - Create Reports: Pull data and create reports to help the HR team and the carriers understand who is enrolled and what benefits are being used, and that deductions are correct for each of the employees. - Suggest Improvements: Look for ways to make the system easier for employees and HR to use. Qualifications - Some experience working in HR, Health Insurance - Comfortable using computer systems and learning new software - Good at paying attention to details and staying organized - Friendly and helpful when talking to employees or vendors - Basic knowledge of Excel or similar tools to work with data Requirements - This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s). Duties described are not to be interpreted as being all-inclusive or specific to any individual team member. - No Third Party Agencies or Submissions Will Be Accepted. Benefits - Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. - DFWP - Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. - Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.

• Conduct cold outreach to top-of-funnel leads sourced through marketing nurture campaigns, company-hosted webinars, and industry events including tradeshows, conferences, and exhibitions • Independently research and identify additional prospects within your assigned territory to supplement marketing-sourced leads • Engage decision-makers primarily through cold calling and email outreach to qualify and advance leads through the funnel • Qualify prospects and book introductory meetings for the Account Executive team • Collaborate with Account Executives to align on target accounts, messaging, and ensure a seamless handoff of qualified opportunities • Consistently meet or exceed monthly SDR activity and pipeline metrics • Maintain accurate and up-to-date account and contact information throughout the prospecting process

• Leverage the BANT Methodology to qualify leads to be worked by the Sales teams • Maintain coverage of live sales support communication paths during business hours: Incoming phone calls to the Articulate 800 number, incoming live chats to the website, and phone transfers from cross-functional teams • Reach out to prospects and customers to conduct scripted sales activities • Work cooperatively with other Articulate teams to deliver an exceptional customer experience • Answer basic questions from prospects and customers • Transfer more complex questions or situations to the appropriate frontline team • Track and gather evidence from calls and chats for high-priority customer issues or needs • Cultivate a broad and varied understanding and knowledge of Articulate 360 and Rise to provide efficient and competent assistance to customers in a live environment • Available during requested business hours, Monday – Friday, to respond to incoming sales inquiries (unless prior approval from management)