• Design, build, and maintain CI/CD pipelines • Develop infrastructure as code using Terraform, CloudFormation, or Azure Resource Manager • Manage and optimize AWS and Azure environments • Implement monitoring, logging, and alerting solutions • Collaborate with development teams for DevOps best practices • Automate operational tasks and improve system resilience • Ensure security and compliance across environments • Participate in incident response and root cause analysis • Mentor junior engineers and contribute to DevOps standards

• Design and develop internal services and tools in Go; • Support deployment automation and an internal developer platform; • Design, build, and maintain scalable CI/CD pipelines using GitLab CI/CD; • Improve and support Kubernetes-based environments; • Contribute to the evolution of the internal deployment platform (Packman); • Optimize stage and ephemeral environments for performance, reliability, and cost-efficiency; • Implement and maintain infrastructure as code using Terraform and Ansible; • Improve observability through monitoring, logging, and alerting; • Collaborate with engineering teams to enhance developer experience and delivery speed.

• Manage and support infrastructure for Payward Services, including Nomad, Kubernetes, databases, and 3rd party system integration • Provide operational support across multiple teams, helping debug issues in staging and production environments • Participate in incident response and post-incident reviews to improve system resilience • Consult with teams on performance, monitoring, and alerting best practices — with awareness of partner-facing SLA commitments • Build tooling, automation, and dashboards to improve observability and empower development teams • Maintain and troubleshoot CI pipelines, ensuring reliable and fast build, test, and deployment cycles • Collaborate with developers, QA, and product managers to streamline development and release cycles • Support a fully distributed team operating across multiple timezones

• Own the SRE roadmap end-to-end. • Be the infrastructure voice for your business unit. • Drive compliance, security, and infrastructure topics for your business unit. • Shape developer productivity by engaging regularly with product EMs. • Contribute technical credibility to architectural discussions. • Lead a 4–6-person generalist SRE team.