Role Description We are looking for a proactive and experienced Service Delivery Manager (SDM) to join our team, responsible for managing the delivery of high-quality services to our clients within the US time zone. The SDM will ensure client satisfaction, meet service level agreements (SLAs), and lead the service delivery team to success. This is a client-facing, operational leadership role that requires a blend of strategic thinking, operational management, and excellent communication skills. Key Responsibilities: - Service Delivery Management: - Oversee the end-to-end delivery of services to clients located in the US time zone, ensuring adherence to SLAs and KPIs. - Ensure services are delivered on time, within scope, and within budget, while consistently meeting client expectations. - Manage client communications during US working hours, responding to service issues, inquiries, and escalation requests promptly. - Develop and optimize service delivery processes, methodologies, and best practices to enhance service quality and operational efficiency. - Team Leadership and Development: - Lead, mentor, and support a team of service delivery professionals, ensuring they are well-equipped to meet client needs and achieve operational goals. - Foster a culture of continuous improvement and high performance within the service delivery team. - Provide coaching and feedback to team members, conducting regular performance evaluations and helping with career development. - Client Relationship Management: - Act as the primary point of contact for clients in the US time zone, building and maintaining strong relationships. - Ensure client concerns are handled effectively and solutions are delivered promptly. - Conduct regular service reviews and strategic meetings with clients to ensure alignment with service goals and identify areas for improvement. - Drive client satisfaction by ensuring smooth communication, meeting SLAs, timely issue resolution, and continuous improvement. - Incident and Problem Management: - Oversee the management and resolution of service issues and incidents, ensuring that service disruptions are minimized and effectively managed during US business hours. - Work with internal teams to ensure root cause analysis is conducted on recurring issues and corrective actions are implemented. - Manage escalations to ensure timely resolution of high-priority or critical service incidents. - Service Reporting and Performance Metrics: - Track and report on service delivery performance, including SLAs, KPIs, and other client-specific metrics. - Provide regular updates and performance reports to both internal leadership and clients. - Analyze service performance data to identify trends, performance gaps, and areas for improvement. - Continuous Improvement: - Identify opportunities to enhance service delivery processes and customer satisfaction. - Implement improvements and track their impact, ensuring measurable success. - Stay informed of industry’s best practices and new technologies to continuously enhance service offerings. - Operational Planning and Resource Management: - Manage the allocation of resources to ensure service delivery goals are met efficiently and effectively within the US time zone. - Monitor team workload, staffing, and capacity, ensuring that resources are optimized to meet service demands. - Budget Management: - Work within established budgets and financial constraints, while ensuring high-quality service delivery. - Assist in budgeting and resource planning to meet service delivery goals effectively. Qualifications - Bachelor’s degree in Business, IT, or a related field (or equivalent experience). - Years of experience in service delivery, project management, or related roles within the Oracle ERP/Fusion ecosystem. - Strong knowledge of service delivery frameworks such as ITIL, Agile, or similar methodologies. - Proven experience managing teams and client relationships, preferably in a service management environment. - Strong understanding of SLAs, KPIs, and service performance metrics. - Excellent written and verbal communication skills, with the ability to interact effectively with clients, team members, and senior management. - Strong problem-solving skills, capable of managing complex service delivery challenges. - Ability to handle multiple priorities in a fast-paced environment. - Familiar with tools such as ServiceNow and middleware integration platforms including Oracle Integration Cloud (OIC), Boomi, and MuleSoft. Preferred Skills - Certification in ITIL or other relevant service management frameworks. - Experience with cloud services, enterprise-level software, or industry-specific tools is an advantage. Work Environment - Ability to manage client interactions and service delivery in line with the US time zone working hours. - This position is remote-based.

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Title: Manager of Plant Automation At Micron, we are dedicated to pushing the boundaries of technology and innovation. Our dedication to excellence makes us a leader in the industry. We are currently seeking a highly skilled and ambitious Plant Automation Manager to join our dynamic team in Sanand, Gujarat, India. If you are passionate about engineering and automation, and ready to take your career to the next level, we want to hear from you! Responsibilities As a Plant Automation Manager at Micron, you will take on a meaningful role in making sure our operations run flawlessly. Your responsibilities will include: Leading the automation strategy for our manufacturing plant, focusing on improving efficiency and productivity. Hand on Experience in Managing & installation and ongoing support of automatic material handling systems, ASRS, robots, COBOTS, and manufacturing automations. Managing & coordinating the development and deployment of AGV/AMR systems to streamline plant logistics. Ensures the effective use of materials, equipment, and personnel in producing quality products at minimum costs. Collaborating with cross-functional teams to determine and implement world-class automation solutions. Ensuring all automation processes comply strictly with industry standards and safety regulations. Providing leadership and mentorship to the automation team, encouraging a culture of innovation and continuous improvement. Develops systems to maintain reports and record keeping of company products. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Oversees the planning, development, implementation and maintaining and troubleshooting equipment to ensure minimal downtime and efficient performance. Requirements To succeed in this role, you should have: A Bachelor's degree in Mechanical, Electronics, or Electrical Engineering, or equivalent experience. 10 -16 years of proven experience in Engineering Projects, Plant automation, Maintenance preferably in the electronics component or automotive industry. Experience in deploying and maintaining AGV/AMR systems. Strong people management abilities, with a history of guiding and nurturing high-performing teams. Excellent problem-solving abilities, with the capacity to successfully implement automation solutions. Strong communication and cooperation skills, with a proactive approach to project management. Benefits Becoming a member of Micron means joining a cooperative and welcoming group that prioritizes innovation and high standards. We offer: Competitive salary and comprehensive benefits package. Opportunities for professional growth and career development. An encouraging work environment that encourages learning and innovation. The chance to work with brand new technology and contribute to groundbreaking projects. About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities - from the data center to the intelligent edge and across the client and mobile user experience. To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_india@micron.com Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.

Role Description The Senior Contracts Principal will lead the preparation, negotiation, and administration of large-scale Firm Fixed Price (FFP) and defined-delivery federal government contracts. This role ensures compliance with company policies, legal requirements, and customer specifications while guiding contractual strategies that align with program objectives and business outcomes. The ideal candidate is well-versed in federal contract and proposal management processes and serves as a strategic advisor to Program Managers, senior leadership, and cross-functional stakeholders across SAIC. The role requires advanced knowledge of the Federal Acquisition Regulation (FAR), proposal strategy, and financial analysis to solve complex challenges and contribute to business growth. Qualifications - Advanced knowledge of the Federal Acquisition Regulation (FAR) - Experience in federal contract and proposal management processes - Strong financial analysis skills Requirements - Administer complex contracts throughout their lifecycle, ensuring compliance with applicable regulations (FAR/DFARS), company policies, and contractual obligations - Serve as a subject matter expert in reviewing, interpreting, and negotiating contract terms and conditions - Maintain the integrity of the contract baseline, including deliverables, responsibilities, and key milestones - Track, manage, and communicate contract changes, modifications, and obligations - Support audits, contract data requests, and compliance assessments - Evaluate and guide proposal activities in collaboration with Program Managers, capture teams, and pricing analysts - Draft proposal-specific terms and conditions and lead the development of creative solutions for proposal submissions - Lead the resolution of complex contractual issues by developing comprehensive negotiation strategies - Engage directly with Federal clients to negotiate terms and resolve disputes - Conduct detailed program risk assessments and provide financial insights - Collaborate cross-functionally to align proposal, contract, and program activities with overall business and financial strategies - Synthesize and effectively communicate complex legal, financial, and programmatic topics to diverse stakeholders - Proactively share best practices and innovative solutions to enhance processes related to contract management, compliance, and proposal quality Benefits - Competitive salary - Comprehensive health benefits - Retirement plans - Professional development opportunities Company Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion.

Role Description Was erwartet dich? - Du entwickelst und setzt eine Vertriebsstrategie für Industrie- und Aufzugsantriebe um. - Du förderst Umsatzwachstum und die Verbesserung der Margen. - Du baust die Vertriebsabteilung auf, legst Rollen und Prozesse fest und leitest das Team. - Du verwaltest den gesamten Vertriebsprozess von der Lead-Generierung bis zum Vertragsabschluss. - Du führst datengestützte Entscheidungsprozesse ein und nutzt Vertriebsanalysen. - Du koordinierst mit Technikteams, um die Produktdurchführbarkeit und Kundenbedürfnisse sicherzustellen. - Du pflegst und baust Beziehungen zu Kunden, Händlern und Partnern aus. - Du identifizierst neue Marktchancen und leitest daraus Produktentwicklungen ab. - Du erstellst und verwaltest Budgets und Vertriebsziele. Benefits - Möglichkeit, die Vertriebs-/Vertriebsfunktion in einem technisch starken und historisch verankerten Unternehmen aufzubauen und zu leiten. - Hohe Sichtbarkeit und Wirkung: Direkter Einfluss auf Wachstum, Strategie und Geschäftsergebnisse. - Kollaboratives Arbeitsumfeld, in dem technischen Knw-how, Innovation und Qualität im Mittelpunkt stehen. - Wettbewerbsfähige Vergütung, leistungsorientierte Anreize. - Berufliche Weiterentwicklung und Wachstumspotential. - Mobiles Arbeiten möglich. - 30 Tage Urlaub. - Einen attraktiven Firmenwagen inklusive Tankkarte, auch zur privaten Nutzung. - Modernste Arbeitsausstattung wie Laptop und Smartphone. - Leistungsgerätes Vergütungspaket durch attraktive Sozialleistungen, z. B. Jobrad. - Perspektiven für Ihre Karriere, z. B. durch interne Seminare, Workshops, Trainings in unserem WITTUR-Forum oder bei externen Anbietern. - Kostenfreie Getränke (Wasser, Tee, Kaffee). - Betriebliche Altersvorsorge, Betriebliche Krankenversicherung sowie ein Betriebliches Gesundheitsmanagement. - Firmenevents und außerbetriebliche Veranstaltungen z. B. After-Work-Event, Firmenlauf. Qualifications - Mindestens 3 Jahre Erfahrung im B2B-Vertrieb im technischen Bereich, idealerweise in Antrieben oder Elektromechanik. - Erfahrung in der Leitung eines Vertriebsteams und im Umgang mit dem gesamten Vertriebszyklus. - Erfolge bei der Erreichung von Vertriebszielen sowie im Geschäftsvolumen- und Margenwachstum. - Kenntnisse in der Nutzung von CRM-Systemen und Vertriebsanalysen. - Hervorragende kaufmännische und kommunikative Fähigkeiten. - Fähigkeit zur funktionsübergreifenden Zusammenarbeit mit einem technischen Verständnis. - Strategisches Denken und die Fähigkeit zur strukturierten Umsetzung. - Fließende Deutsch- und Englischkenntnisse; internationale Vertriebserfahrung von Vorteil.