• Identify and assess prospective clients based on their needs and suitability • Manage a diverse client portfolio and act as the primary point of contact throughout client prospecting and sales phases • Become an APEXA expert and develop a deep understanding of client processes • Train clients on the system, best practices, and APEXA implementation • Maintain a customer‑centric approach and promote the brand • Create presentations and contribute to marketing content • Drive revenue through client acquisition and identification of new markets • Schedule and lead regular sales and account management meetings

• Company-Wide Resource Planning & Allocation • Utilization Management & Optimization (75% Target) • Offshore Shared Services Coordination • Pre-Sales & Pipeline Alignment • Margin & Cost Discipline • Workforce Forecasting & Hiring Signals • Governance, SOPs & Cadence • Reporting, Analytics & Leadership Visibility

Role Description We’re looking for a Senior Software Engineering Manager to lead two core engineering teams responsible for our customer data lake, data pipelines, and the customer-facing UX built on top of that data. Our data lake is not just infrastructure — it is the foundation of our product. The quality, freshness, and correctness of data directly power customer workflows, analytics, and product UX. Both teams you’ll lead own end-to-end delivery, from data ingestion and modeling through to the front-end experiences that rely on that data. - One team owns our AWS-based data lake and pipelines, ingesting and transforming high-volume customer data. - The second team owns synchronization with Snowflake and the product experiences that consume that data. - This role requires someone who can work backward from customer use-cases, understand how data shows up in the product, and ensure we deliver customer value through a rock-solid data lake foundation. - This is a deeply technical leadership role, but your biggest impact will come from setting direction, aligning teams around customer outcomes, and delivering high-quality systems and UX consistently. Qualifications - 8+ years of software engineering experience. - 3+ years leading multiple teams or a senior, high-impact team. - Experience owning data lakes, data pipelines, or distributed data systems. - Strong experience with AWS-based data pipelines. - Experience integrating data lakes with Snowflake or similar warehouses. - Experience leading teams that own both backend systems and frontend UX. Requirements - Technically credible across backend and frontend. - Customer-minded: consistently works backward from real use-cases. - Clear, direct communicator who sets strong expectations. - Comfortable making trade-offs in fast-moving environments. - Strong planning and prioritization instincts. - Bias toward automation, testing, and operational excellence. - Track record of improving delivery predictability while raising the quality bar. Benefits - Competitive salary and health benefits for eligible full-time employees. - Additional benefits including 401k matching and a subsidy for internet or cell phone. - Generous PTO days, in addition to paid holidays that incorporate two days to honor and celebrate your heritage, culture, or traditions that matter most to you. - Half Day Summer Fridays! - A company actively working to dismantle bias in our hiring practices, foster cultural inclusivity, and continuously examine policies and practices to ensure equity. - A fast-paced, team-driven culture that helps you grow your career with learning opportunities, autonomy and ownership, and chances to succeed (or fail).

• Responsible for driving global study start-up and site activation activities, milestone oversight, and CRO delivery. • Develop and deliver the global study startup plan by partnering with the CRO Study Startup team. • Lead development of procedures to enhance internal start-up capabilities and drive efficiencies to align with Trial Delivery Optimization goals. • Guide study teams through conduct and delivery of key startup activities within timelines that contribute to operational planning/decisions resulting in predictable delivery for achieving R&D goals. • Oversee the analysis of clinical trial data and its application to conduct accurate study startup forecasts. • Collaborate with internal Feasibility experts to drive rapid, accurate, and data-driven study startup forecasts, benchmarking assumptions, scenarios and accurate planning. • Develop creative processes, methodologies, data and technologies to ensure ongoing delivery of valued Study Startup Services. • Participate in early, global, strategic study planning to ensure corporate goals and timelines for study start-up and site activation are accurate and achievable; ensure CRO commitment to all study deliverables and timelines. • Partner with CRO to ensure efficient start-up processes and reporting to deliver best in practice country and site activations. • Work directly with internal study team members and CRO counterparts to progress site activations efficiently and as per targeted milestones; facilitates timely resolution of site-level issues by utilizing in-country intel and expertise to remove or prevent roadblocks • Tracks and reports relevant KPIs and metrics including local country and site level cycle times to support process improvement and overall operational/business reporting to accelerate site activation • Oversee consistent application of appropriate study start-up standards and processes to deliver high quality, cost effective clinical studies in line with local operational, legal and regulatory requirements • Build and maintain study start-up, country and site activation best practices. • Support the recruitment and performance of junior staff; provide guidance for effective prioritization, problem identification and solving resulting in improved strategic drug development operational efficiency.