• Own the successful execution of implementation projects for new and existing customers, ensuring a smooth and timely transition from sales to full product implementation. • Collaborate with customers to gather requirements and align on the solution design to meet their business objectives. • Serve as a product expert to customers and internal teams, providing consultation on best practice recommendations. • Configure the solution based on client requirements, ensuring that all necessary features and functionality are set up correctly. • Ensure thorough testing of configuration to ensure the system works as expected and resolve any issues that arise. • Identify and resolve any technical issues that arise during the implementation process, collaborating with Product and Engineering teams when necessary.

Title: Inventory Management Sr Site Specialist Location: Loughborough United Kingdom Job Description: Full time Remote As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a global impact. Every day, our colleagues bring our Mission to life by enabling customers to make the world healthier, cleaner, and safer. We provide our global teams with the resources needed to achieve their career goals while contributing to scientific advancement and helping solve some of the world’s most complex challenges — from environmental protection and food safety to advancing life-changing therapies such as cancer research. Role Overview Join our collaborative team at Thermo Fisher Scientific as a Senior Site Specialist within Unity Lab Services, based in Oxford. In this role, you will be a key on-site partner supporting laboratory operations and ensuring seamless service delivery to scientific teams. You will play a critical role in enabling researchers and scientists to focus on their core work by managing essential lab support functions including inventory control, materials management, equipment coordination, and compliance with safety and quality standards. You will act as a trusted interface between Thermo Fisher Scientific and our customers, ensuring high-quality service, operational efficiency, and continuous improvement across laboratory support activities. Key Responsibilities - Manage and maintain laboratory inventory systems and stock control processes - Coordinate daily laboratory support operations on customer sites - Ensure accurate tracking of materials, chemicals, and consumables - Support equipment handling, maintenance coordination, and lab readiness - Ensure full compliance with GMP/GLP standards and safety regulations - Maintain accurate documentation and operational records - Collaborate closely with scientists, researchers, and internal teams - Deliver high-quality customer service and on-site operational support - Identify and support continuous improvement opportunities within lab operations Requirements - Minimum 2 years of experience in a laboratory, scientific, logistics, or customer service environment - Degree or background in Biology, Chemistry, or related scientific field preferred - Strong proficiency in Microsoft Office, especially Excel - Experience with inventory management systems and handheld scanning devices - Knowledge of GMP/GLP environments and laboratory safety protocols preferred - Strong communication skills with ability to interact professionally at all levels - Excellent attention to detail, organisation, and problem-solving skills - Ability to work independently while maintaining high standards of accuracy - Physically able to lift/push/pull 30–40 lbs regularly (up to 50 lbs occasionally) - Able to stand and walk for extended periods and work in varied environments - Willingness to wear required PPE (lab coat, safety glasses, steel-toe footwear) - Flexibility to work overtime or adjusted schedules when required - Experience with chemical handling and waste management is an advantage - Ability to operate material handling equipment (e.g. pallet jacks, pushcarts) - IATA/DOT certification is a plus - Bilingual skills are a plus - Valid driver’s license may be required for some positions - Strong customer service mindset and professional attitude

Title: Inventory Site Specialist Location: Loughborough United Kingdom Full time Remote At Unity Lab Services, we are committed to delivering excellence in laboratory support services, enabling scientists to focus fully on their research. As a Site Specialist II, you will play a key role in supporting on-site laboratory operations at our Billingham (Middlesbrough) site, ensuring efficient, safe, and compliant lab environments. You will act as a trusted on-site partner to our customers while representing Thermo Fisher Scientific’s high standards of service and operational excellence. Your responsibilities will include inventory management, stockroom coordination, chemical handling, and laboratory support activities. You will ensure smooth day-to-day operations while maintaining strict adherence to GMP/GLP, safety, and quality standards. Through your attention to detail and proactive approach, you will directly contribute to enabling scientific progress by ensuring labs operate efficiently and reliably. Key Responsibilities - Manage laboratory inventory, stockrooms, and consumables - Process and track laboratory materials and chemical inventories - Maintain accurate records using inventory management systems and handheld scanners - Ensure compliance with GMP/GLP, safety, and quality standards - Support day-to-day laboratory operations and customer requests - Maintain a clean, safe, and well-organised working environment - Collaborate with internal teams and on-site customers to ensure service excellence - Follow all PPE and site safety requirements Requirements - Minimum 1 year of experience in laboratory, warehouse, logistics, or customer service environments - Science-related background preferred - Experience in GMP/GLP environments is an advantage - Strong proficiency with inventory systems and handheld scanning tools - Good Microsoft Office skills (Excel, Word, Outlook) - Strong communication and customer service skills - High attention to detail and strong organisational ability - Ability to multitask and prioritise workload effectively - Comfortable working independently and as part of a team - Physically able to lift/push/pull 30–40 lbs regularly (up to 50 lbs occasionally) - Able to stand and walk for extended periods - Willingness to wear required PPE (lab coat, safety glasses, steel-toe footwear) - Flexible to work varying schedules as required - Valid driver’s license may be required for some assignments - Commitment to confidentiality and adherence to company values

• Conduct client training in preparation for Go-Live events, following Nextech’s standard implementation methodology. • Complete practice assessments and workflow analysis guided by industry best practices. • Instruct clinical and non-clinical staff on the proper use of software applications. • Train staff in individual and group settings, employing diverse teaching strategies to maximize effectiveness. • Complete administrative tasks to update customers, Project Managers and Department Managers on implementation progress. • Investigate and resolve client issues during implementation and go-live. • Identify opportunities for workflow improvement and optimization post-go-live. • Partner with internal teams to ensure successful implementation and alignment with client needs. • Communicate effectively with clients and team members to ensure alignment and satisfaction. • 75%+ long-distance or air travel required.