Role Description We are looking for a candidate to provide excellent member service in the Northumberland, Peterborough, and Kawartha Lakes Regions. - Apply relationship selling and relationship management principles and techniques as a trusted advisor to local commercial and agricultural producers, business members, and prospects. - Accountable for risk management of the commercial loan portfolio, quality of information, analysis, profitability, and credit recommendations. - Maintain an effective business development and community involvement strategy to protect and expand share of profitable commercial and agriculture business. - Actively engage in the local agriculture and business community to build visibility and foster new business opportunities. - Attend and participate in industry events, networking groups, and local business associations to strengthen Kawartha’s presence. - Liaise with professional service providers such as Central 1, lawyers, real estate appraisers, credit reporting/collection agencies, and insurers. - Work co-operatively with all Credit Union branch or department personnel to identify opportunities to meet and exceed members' needs and expectations. - Retain and expand commercial and agricultural relationships to achieve portfolio retention, sales, service, and profitability objectives. - Complete annual credit reviews in a timely manner according to policy, coordinating financial information requirements with the Commercial Credit Funding Department. - Analyze information received to assess risk; develop action plans to minimize Credit Union exposure where appropriate. - Identify commercial and retail opportunities; review pricing and submit recommendations for renewal for approval. - Visit clients on a regular basis (at least annually) to ensure loan security is protected. Qualifications - Business related University Degree/College Diploma, or appropriate combination of Business, Agriculture, and lending related courses. - 1-5 years commercial lending experience. - Proven experience managing a diverse business portfolio, including small to medium-sized businesses and agricultural enterprises. - Knowledge of the Credit Union system would be an asset. - Able to be decisive and firm, while demonstrating empathy. - Excellent oral and written communication skills. - Negotiating skills. - Excellent decision making and problem-solving skills. - Excellent sales and service skills. - Good organizational and time management skills. - Must have a reliable vehicle as travelling is required for this position. Benefits - Rate of Pay: $1,159.61 - $2,028.28 per week (plus pension and applicable benefits). - Hours: Monday to Friday, 37.5 hours per week. Company Description At Kawartha Financial Services, diversity and inclusion are reflected in our core values and highlighted in our care for others. We take pride in providing a workplace that appreciates difference and encourages respect. We are committed to providing a culture that is accessible and inclusive for both our members and employees. If you require accommodation during the recruitment and selection process, please let a member of our Human Resources team know. If you are interested in pursuing a career in the financial services industry with a dedicated, enthusiastic team of professionals in a growing organization that supports an inclusive barrier-free recruitment and selection process, apply now!

• Acts as the Account Director for various programs • Provides leadership, strategic direction and oversight of the account managers in the Account Management team • Collaborates with internal operations and clinical teams to develop and execute best practices, promote client solutions and satisfaction, and develop and deploy on-going training for account managers • Serves as a subject matter expert and oversees all pharmacy program implementations, client relationship management, Quarterly Business Reviews and client strategies • Develops skills and capabilities of Account Managers including analytical problem solving, client relationship management, program implementation excellence, trend management, formulary and rebate management • Develops tools and processes to enhance the clinical program management and relationship management capabilities of the Account Management team • Oversees escalated client issues unresolved by the Account Managers and follows-up with appropriate solutions • Reviews and provides feedback on Request for Proposal responses related to programs, trend management, account management and long-term strategy management • Analyzes data to support client meetings and presentations and leads client presentations • Performs other duties as assigned and complies with all policies and standards.

• Serve as the main point of contact for your geographic-based territory • Work cross-functionally with Inside Sales Reps, Product Solution Specialists, and Customer Success Engineers to drive product adoption • Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects • Pursue and increase knowledge of key competitors • Manage and maintain accurate leads, opportunities, and account information within Salesforce.com • Achieve or exceed monthly and quarterly targets

Role Description As an Account Manager at Lightspeed, you’ll be the go-to contact for a book of United States hospitality customers assigned to you. You will be responsible for building and maintaining lasting relationships with these accounts. With your knowledge of their objectives, you will be tasked with introducing them to Lightspeed’s suite of products and integrations to ensure they’re getting the best solution possible to help them achieve their goals. - Serve as the lead point of contact for your customers - Guide qualifying customers through their upgrade path from basic platforms to more advanced platforms - Demonstrate software solutions to your customers, from core POS products to modules and upgrades - Negotiate contracts and close agreements to maximise the growth of your book of business - Collaborate with Customer Success Managers to identify accounts at risk and prevent churn - Track key book of business metrics like added MRR and net retention - Build strong customer advocacy, increasing customer empathy and understanding throughout the company - Contribute as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role Qualifications - 2-3 years of experience in an account management, sales development representative or similar role carrying a sales quota - Understanding of solution-based consultative sales in a SaaS environment - Ability to use Salesforce.com and other technologies to manage and organise pipeline - Committed to a culture of positivity and high performance - Excellent written and verbal communication - Professional poise and confidence while communicating with executives - Value feedback and thrive on constant improvement and learning - Strong work ethic, and a self-driven desire to succeed - Strong task and time management Requirements - Compensation range: $40,000 to $43,000 USD, depending on the candidate’s location - Eligibility for discretionary short-term and long-term incentives - Variety of employee benefits including medical, dental, wellness, life and disability insurance, 401K plan and match, paid parental leave top-up, and paid time off Benefits - Medical, dental, wellness, life and disability insurance - 401K plan and match - Paid parental leave top-up - Paid time off Company Description Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. - Founded in 2005, in Montreal’s gay village - Powering the businesses that are the backbone of the global economy - Serves retail, hospitality, and golf businesses in over 100 countries - Dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD)