• Support end-users, channel partners, and Seagull’s APAC Sales Team • Manage existing clients and drive leads management program • Consult with clients on product licensing options and provide support for renewals • Prospect and develop new customer relationships • Partner with the Sales Team on accounts and opportunities • Manage data in Salesforce database and interface with internal departments • Identify up-sell and cross-sell opportunities

• Manage a pipeline of families who have previously engaged with A Place for Mom and require continued guidance toward a move-in decision. • Execute consistent, high-volume outreach across phone, text, and email to re-engage and advance families. • Drive outcomes by moving families from tour to decision, including scheduling additional tours and providing new referrals when needed. • Apply a structured follow-up cadence to maintain engagement and prevent pipeline stagnation. • Build trust quickly with families, understand their needs, and guide them to the best-fit care options. • Partner with senior living communities and care providers to coordinate tours, share feedback, and support move-in conversion. • Maintain accurate, real-time documentation in CRM to reflect pipeline status, next steps, and forecasts. • Consistently meet or exceed monthly sales targets and conversion expectations. • Participate in ongoing coaching, call reviews, and training to continuously improve performance.

• Develop and maintain deep, influential relationships with C-level executives, stakeholders, and decision-makers within assigned retail insurance accounts. • Act as the primary trusted partner to understand their unique business goals, challenges, and activity. • Drive account strategy, planning, and execution to achieve annual sales and retention targets. • Introduce new products and services, manage the entire sales lifecycle, and use insurance industry knowledge to deliver compelling, value-based propositions that close sales. • Work seamlessly with our global Service Delivery, Operations Advisory, and Solutions teams to onboard new services and ensure client satisfaction. • Stay ahead of market trends and actively network within associations and trade groups to generate new business opportunities and elevate our brand visibility.

• You represent one of our clients in the energy supply sector. • You handle customer inquiries to final resolution by phone, by letter, or by email. • You record customer data and correct it as required. • You process registrations and deregistrations as well as supplier switches. • You answer questions regarding meter commissioning, meter replacement, and meter removal. • You receive fault reports and forward them to the appropriate channels. • You are sales-oriented and place a high value on quality. • You work in an SAP-based environment, on Windows 10, and with MS Office applications. • You identify the right tariff for your customers (sales after service).