Role Description As a WordPress Developer on GoDaddy’s WordPress Premium Support team you’ll provide fast, professional, and top-tier service using your WordPress expertise. You'll be the go-to expert who helps customers quickly resolve their website issues and get back on track. - Troubleshoot user interface issues using HTML, CSS, JavaScript, and PHP - Manage all technical aspects of WordPress with efficiency and attention to detail - Conduct audits, troubleshoot plugin and theme conflicts, and handle plugin/theme installations - Manage and troubleshoot MySQL databases - Serve as the expert liaison for GoDaddy call center employees regarding WordPress-related questions or issues - Deliver excellent customer service via email and support tickets, ensuring timely follow-ups and empathetic communication - Collaborate effectively across departments and levels within the organization to resolve customer issues Qualifications - 2+ years experience in working with WordPress - Proficiency with browser debugging tools - Strong understanding of CSS modifications to ensure consistent style across platforms and browsers - Experience in working with WooCommerce and its add-ons is a plus - Experience with website speed optimization techniques - Solid understanding of MySQL, phpMyAdmin, and the WordPress database structure - Basic knowledge of SSH - Patience, empathy, and a passion for helping less technical customers resolve website issues Requirements - Experience in using a ticket system to answer and resolve customer issues - Experience working toward KPI's and Net Promoter Score (NPS) Benefits - Paid time off - Retirement savings (e.g., 401k, pension schemes) - Bonus/incentive eligibility - Equity grants - Participation in our employee stock purchase plan - Competitive health benefits - Other family-friendly benefits including parental leave Company Description GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. - GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. - Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. - At GoDaddy, we know diverse teams build better products—period. - We prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day.

We’re specifically looking for a Senior Ruby on Rails and React Developer (Expert) to join our team! What We’re Looking For - 8+ years of experience in software development, with deep, senior-level expertise in Ruby on Rails and React - A proven senior profile,  someone who doesn’t just execute, but defines direction, shapes systems, and confidently makes architectural and product decisions - Strong sense of end-to-end ownership: you are comfortable setting the roadmap, identifying gaps, and continuously building on top of existing systems without needing close guidance - A senior-level commitment to quality, with extensive experience designing and maintaining robust test suites; testing is a core part of how you build, not an afterthought - Clear and demonstrated focus on admin panels and internal tooling, with the maturity to design for usability, maintainability, and long-term evolution (not user-facing products) - Experience working closely with internal stakeholders, with the communication skills and seniority to translate needs into well-structured solutions across varying levels of complexity - Background in smaller-scale environments (e.g., internal tools, limited user bases), where pragmatic decision-making and thoughtful trade-offs are more important than hyper-scale concerns - A self-directed, senior mindset, you bring structure to ambiguity, operate independently, and take responsibility for both the technical direction and its outcomes What you'll do - End-to-End Ownership: Identify system gaps and operational inefficiencies independently, proactively building solutions that strengthen the platform. - Drive Autonomous Outcomes: Operate with a self-directed mindset, bringing order to complex projects and taking ultimate responsibility for technical outcomes and system health. - Uphold Engineering Excellence: Treat testing as a foundational pillar, designing robust suites that ensure the system remains resilient as it evolves. - Stakeholder Collaboration: Partner directly with internal teams to translate complex departmental workflows into elegant, automated software solutions.

We’re specifically looking for a Senior Ruby on Rails and React Developer (Expert) to join our team! What We’re Looking For - 8+ years of experience in software development, with deep, senior-level expertise in Ruby on Rails and React - A proven senior profile,  someone who doesn’t just execute, but defines direction, shapes systems, and confidently makes architectural and product decisions - Strong sense of end-to-end ownership: you are comfortable setting the roadmap, identifying gaps, and continuously building on top of existing systems without needing close guidance - A senior-level commitment to quality, with extensive experience designing and maintaining robust test suites; testing is a core part of how you build, not an afterthought - Clear and demonstrated focus on admin panels and internal tooling, with the maturity to design for usability, maintainability, and long-term evolution (not user-facing products) - Experience working closely with internal stakeholders, with the communication skills and seniority to translate needs into well-structured solutions across varying levels of complexity - Background in smaller-scale environments (e.g., internal tools, limited user bases), where pragmatic decision-making and thoughtful trade-offs are more important than hyper-scale concerns - A self-directed, senior mindset, you bring structure to ambiguity, operate independently, and take responsibility for both the technical direction and its outcomes What you'll do - End-to-End Ownership: Identify system gaps and operational inefficiencies independently, proactively building solutions that strengthen the platform. - Drive Autonomous Outcomes: Operate with a self-directed mindset, bringing order to complex projects and taking ultimate responsibility for technical outcomes and system health. - Uphold Engineering Excellence: Treat testing as a foundational pillar, designing robust suites that ensure the system remains resilient as it evolves. - Stakeholder Collaboration: Partner directly with internal teams to translate complex departmental workflows into elegant, automated software solutions.

We’re specifically looking for a Senior Ruby on Rails and React Developer (Expert) to join our team! What We’re Looking For - 8+ years of experience in software development, with deep, senior-level expertise in Ruby on Rails and React - A proven senior profile,  someone who doesn’t just execute, but defines direction, shapes systems, and confidently makes architectural and product decisions - Strong sense of end-to-end ownership: you are comfortable setting the roadmap, identifying gaps, and continuously building on top of existing systems without needing close guidance - A senior-level commitment to quality, with extensive experience designing and maintaining robust test suites; testing is a core part of how you build, not an afterthought - Clear and demonstrated focus on admin panels and internal tooling, with the maturity to design for usability, maintainability, and long-term evolution (not user-facing products) - Experience working closely with internal stakeholders, with the communication skills and seniority to translate needs into well-structured solutions across varying levels of complexity - Background in smaller-scale environments (e.g., internal tools, limited user bases), where pragmatic decision-making and thoughtful trade-offs are more important than hyper-scale concerns - A self-directed, senior mindset, you bring structure to ambiguity, operate independently, and take responsibility for both the technical direction and its outcomes What you'll do - End-to-End Ownership: Identify system gaps and operational inefficiencies independently, proactively building solutions that strengthen the platform. - Drive Autonomous Outcomes: Operate with a self-directed mindset, bringing order to complex projects and taking ultimate responsibility for technical outcomes and system health. - Uphold Engineering Excellence: Treat testing as a foundational pillar, designing robust suites that ensure the system remains resilient as it evolves. - Stakeholder Collaboration: Partner directly with internal teams to translate complex departmental workflows into elegant, automated software solutions.