About EAB At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve. At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards. For more information, visit our careers page. The Role in Brief: Senior QA Engineer (Cucumber & Behave) As a critical member of the performance technologies quality assurance (QA) team, the Senior QA Engineer is responsible for creating automated software test scenarios in an agile environment for functional, regression, and performance tests for web and mobile based applications. The Senior QA Engineer will validate user interfaces of products built with various technological solutions and ensure the correctness of data flowing through each stage of the product process. Applying strong technical and communication skills, the Senior QA Engineer will collaborate with other QA team members, developers, and business partners while providing testing support throughout the entire development life cycle, in order to deliver high quality products to our partners. This role may be based out of EAB’s Washington, DC office; Richmond, VA office; or open to remote work within the continental U.S. This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future. Primary Responsibilities: - Participate and provide input on features, story requirements, design, estimation, and automation test approach discussions - Own the creation and ongoing maintenance of test automation artifacts - Strong experience of automation testing tools/frameworks (Cucumber, Behave, Jmeter); experience building an automation framework - Collaborate with the QA team, development team, and business partners to ensure the scope of tests is comprehensive and aligned with team’s quality goals. - Experience with identifying defects and overall defect management using QA tools - Experience collaborating across onsite/offshore teams and managing automation expectations including owning automation QA sign offs for feature releases and frequent patch releases - Demonstrate programming skills and proven experience in Python or Java - Provide input during key sprint team review sessions (e.g., iteration kickoff/retrospectives, release readiness, etc.) - Participate in QA process improvement initiatives and cross-team/company activities Basic Qualifications: - Bachelor’s degree in computer science, engineering, or equivalent experience - 5+ years of direct QA automation experience in a web or mobile development environment - Proven hands-on experience with BDD frameworks (Cucumber, Behave) and scripting in Ruby and Python - Proficiency in mobile automation and experience in creating cross-platform test frameworks and maintaining test suites across Android and iOS - Experience creating comprehensive automated test scenarios, data across multiple levels: feature, integration, and end-to-end - Strong understanding of functional and regression testing for complex workflows - Knowledge of Agile/Scrum development methodologies. - Familiarity with CI/CD tools (e.g., GitLab, etc) - Knowledge of database concepts and proficiency with any RDBMS - Familiarity with general programming concepts such as loops, packages, builds, and source control - Excellent verbal and written communication skills, with experience collaborating across onshore/offshore teams - Ability to manage multiple priorities in a fast-paced environment Ideal Qualifications: - Experience working in a cloud-based environment - Exposure to AI or ML-based products, and AI-powered test automation tools (e.g., Testim, mabl, Functionize) - Experience using generative AI to enhance QA productivity (e.g., for test design or data generation) - Familiarity with AI testing principles such as explainability, bias detection, and validation of machine learning outcomes. - Prior exposure to security testing - Knowledge of higher education data and/or university IT systems - Ability to work collaboratively in a results-driven, team-oriented environment - Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other’s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day. Compensation: The anticipated starting salary (base) range for this role is $85,500 - $115,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role. This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance. Benefits: Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include: - Medical, dental, and vision insurance plans; dependents and domestic partners eligible - 20+ days of PTO annually, in addition to paid firm and floating holidays - Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each) - 401(k) retirement savings plan with annual discretionary company matching contribution - Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans - Employee assistance program with counseling services and resources available to all employees and immediate family - Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation - Fertility treatment coverage and adoption or surrogacy assistance - Paid parental leave with phase back to work program for birthing and non-birthing parents - Access to milk shipping service to support nursing employees during business travel - Discounted pet health insurance coverage for dog and cat family members - Company-provided life, AD&D, and disability insurance - Financial wellness resources and membership in a robust employee discount program - Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities Benefits kick in day one; learn more at eab.com/careers/benefits. At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected, and heard. To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. #LI-DS1

• Own end-to-end marketing engagement platform architecture including journey/canvas design, segmentation strategy, campaign logic, deliverability, and dynamic content • Design, build, and scale lifecycle automations across acquisition, enrollment, engagement, and retention journeys • Establish and enforce governance standards for naming conventions, template management, QA processes, and campaign documentation • Serve as the internal marketing engagement platform SME — troubleshoot issues, evaluate new platform features, and continuously drive optimization • Partner with CDP, CRM, product, and data engineering teams to define audience sync requirements, data mapping, behavioral event instrumentation, and pipeline specifications that power lifecycle campaigns • Serve as the MarTech voice in data model and pipeline discussions, translating campaign and automation requirements into clear data specifications and advocating for the fields, events, and freshness standards marketing needs • Lead cross-team coordination across member acquisition, enrollment, and journey teams to align campaign timing, cadence, and channel mix around a unified communication strategy • Identify gaps and conflicts across journey stages and implement orchestration rules — suppression logic, frequency caps, and priority sequencing — to ensure every touchpoint fits within a cohesive, member-centric framework • Identify and implement AI-driven opportunities (including Claude and API-based automation) to scale MarTech operations, content personalization, and campaign optimization • Build and manage API integrations that connect marketing platforms, internal tools, and third-party services • Continuously evaluate emerging MarTech capabilities and recommend adoption where ROI is clear • Develop and maintain Python-based scripts and automated jobs (e.g., scheduled ETL processes, audience list generation, campaign triggering) that run on AWS infrastructure (Lambda, Step Functions, S3, EventBridge) to streamline and scale marketing operations • Design, deploy, and monitor automated marketing workflows in AWS — including cron-based scheduling, event-driven triggers, and error alerting — to ensure campaigns and data syncs execute reliably without manual intervention

We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions. With over 8,000 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality. At CI&T, we are seeking a highly skilled and motivated Senior Automation QA to join our team in Brazil. You will contribute to an innovative project in a collaborative, innovative, transforming, and multicultural environment. Position Overview As a Senior Automation QA, you will ensure the quality and integrity of both automated and manual test cases. Your primary responsibility will be to define and validate test scenarios, manage risks, and collaborate effectively with cross-functional teams to drive excellence in our project outcomes. You will play a crucial role in embedding quality from the early design stages and influencing technical and product decisions. Key Responsibilities As a Senior Automation QA, you will: - Participate in Agile ceremonies by sharing quality considerations based on executed tests and current scope. - Apply test techniques (exploratory, regression, integration, non-functional) with minimal guidance, adjusting depth based on risk. - Use automation pragmatically, prioritizing stable and high-value scenarios while proactively maintaining existing tests. - Analyze defects beyond symptoms, identifying root causes and communicating impacts clearly to Product and Engineering. - Engage actively in Agile ceremonies, raising quality concerns and proposing concrete improvements. - Prioritize testing work based on agreed goals, deadlines, and risk, adjusting focus when priorities change. - Collaborate closely with Product, Design, and Engineering to clarify acceptance criteria and edge cases. Required Skills and Qualifications Must-have Skills: - Act as a quality reference across multiple teams, ensuring consistent application of quality practices in complex initiatives. - Lead quality planning for large or cross-team initiatives, embedding quality from early design stages. - Design and evolve test approaches for complex, integrated, and high-risk systems. - Drive expansion and maintenance of automated test coverage for critical flows and shared services. - Identify systemic quality risks and lead mitigation actions across teams and products. - Influence technical and product decisions by representing quality, testability, and reliability perspectives. - Define and monitor quality metrics for complex systems, ensuring visibility of risks and improvement areas. Essential Technical Skills: - Proficiency in automation testing frameworks (e.g., Selenium, Cucumber). - Strong understanding of software testing methodologies and tools. - Familiarity with programming languages such as Java or Python. - Experience with CI/CD tools and practices. - Experience with LLM and RAG. Nice-to-have Skills: - Knowledge of performance testing tools (e.g., JMeter). - Experience in API testing and tools like Postman. Join CI&T, where we are driven by Collaboration, Innovation, and Transformation. We unite human expertise with AI to create scalable technology solutions. Be part of a diverse team that thrives on creativity and innovation, shaping the future of technology together. Apply today and embark on a transformative journey with us! #LI-CI Our benefits: -Health and dental insurance -Meal and food allowance -Childcare assistance -Extended paternity leave -Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass; -Profit Sharing and Results Participation (PLR); -Life insurance -Continuous learning platform (CI&T University); -Discount club -Free online platform dedicated to physical, mental, and overall well-being -Pregnancy and responsible parenting course -Partnerships with online learning platforms -Language learning platform And many more! More details about our benefits here: https://ciandt.com/br/pt-br/carreiras At CI&T, inclusion starts at the first contact. If you are a person with a disability, it is important to present your assessment during the selection process. See which data needs to be included in the report by clicking here.This way, we can ensure the support and accommodations that you deserve. If you do not yet have the assessment, don't worry: we can support you in obtaining it. We have a dedicated Health and Well-being team, inclusion specialists, and affinity groups who will be with you at every stage. Count on us to make this journey side by side.

QA Automation Lead Department: Technology Location: United States (Remote) FLSA Status: Exempt People Leader: No, potential for future direct reports Travel: <5% Summary Company Summary Accuity partners with hospitals and health systems through a technology-enabled, physician-led model that improves clinical documentation integrity, coding accuracy, reimbursement optimization, and quality outcomes. Job Summary The Quality Assurance (QA) Automation Lead plays a critical role in ensuring the quality, reliability, and scalability of Accuity's AI-driven clinical documentation and revenue cycle solutions. This highly hands-on technical leadership role is responsible for designing and implementing comprehensive test automation frameworks across web applications, APIs, data pipelines, and AI/ML systems. Working closely with data scientists, AI engineers, product teams, and DevOps partners, the QA Automation Lead establishes modern quality engineering and MLOps practices to ensure systems and models are production-ready, compliant, and performant. Responsibilities Automation Strategy and Framework Development - Define and implement enterprise-grade test automation strategies across AI/ML model evaluation, APIs and service layers, data pipelines, and web applications - Design and build scalable, reusable automation frameworks that support continuous delivery and high test coverage - Establish standardized approaches for functional, regression, performance, and data validation testing - Drive adoption of modern testing methodologies, including shift-left testing and test-driven development practices AI and ML Testing and Evaluation - Develop advanced testing frameworks for model validation, including accuracy, precision and recall, drift detection, and reliability monitoring - Implement evaluation approaches for large language models and AI systems, including prompt testing, output validation, and hallucination detection - Build data quality and feature validation pipelines using synthetic and production-like datasets to support robust model testing - Ensure AI systems meet reliability, explainability, and safety standards appropriate for healthcare environments DevOps and MLOps Integration - Partner with DevOps teams to integrate automated testing into CI/CD pipelines and release processes - Contribute to the design and implementation of MLOps frameworks that support continuous integration and deployment of machine learning models - Implement automated validation gates, monitoring, logging, and feedback loops for model promotion and production performance - Ensure alignment between QA automation practices, DevOps workflows, and Azure-based infrastructure Quality Engineering and Delivery Excellence - Establish quality metrics and KPIs, including test coverage, pass rates, defect leakage, and execution time, and build reporting visibility around performance - Lead defect management processes, including triage, root cause analysis, and resolution tracking - Collaborate with Product Owners and Scrum Masters to embed quality practices into Agile workflows - Ensure test coverage aligns with business-critical workflows across clinical documentation and revenue cycle processes Leadership and Mentorship - Serve as a technical leader and mentor within a small QA and engineering team - Establish best practices for automation, code quality, and test design - Conduct code reviews and provide guidance on automation frameworks, tools, and implementation approaches - Influence engineering culture toward a quality-first mindset and continuous improvement Compliance and Healthcare Alignment - Ensure testing frameworks support auditability, traceability, and regulatory compliance requirements - Validate systems against healthcare-specific workflows, including CDI, coding accuracy, and EHR integrations - Incorporate controls for data privacy, security, and model governance into testing and release practices Qualifications Education and Credentials - Bachelor's degree in Computer Science, Engineering, or a related field required Experience - 7 to 10+ years of experience in software quality assurance and automation - Proven experience designing and implementing automation frameworks across web, API, and data systems - Strong programming skills in one or more languages, such as Python, C#, JavaScript, or TypeScript - Experience with test automation tools such as Selenium, Playwright, Cypress, or PyTest - Strong understanding of CI/CD pipelines, DevOps practices, and version control systems - Experience with Agile methodologies and tools such as Jira Preferred Qualifications - Experience testing AI and ML systems, including model validation and data pipeline testing - Experience working in Azure-based environments and integrating with Azure DevOps - Familiarity with MLOps concepts and frameworks - Experience in healthcare technology, including CDI, revenue cycle or coding workflows, and EHR systems and integrations - Knowledge of regulatory and compliance requirements in healthcare systems Core Competencies - Deep technical expertise in automation and quality engineering - Strong problem-solving and analytical skills - Ability to operate hands-on while defining strategy and standards - Excellent cross-functional collaboration with engineering, product, clinical, and data teams - Strong communication skills with the ability to translate technical quality risks into business impact - Leadership and mentorship capabilities Additional Requirements 1) Physical Requirements: The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. Unless otherwise indicated, Accuity positions require interaction with people and technology while either sitting or standing. Employees must be able to communicate via phone, email, etc. and sit for extended periods of time, with or without reasonable accommodations. Physical effort and exposure to physical risk are limited to that of an office role / environment. 2) Position and Employment Statement: While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from a job and to assign other duties as necessary and at any time. All positions at Accuity Delivery Systems, LLC, are at-will employment, and a position description is not a guarantee of a job or of job responsibilities. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from a job and to assign other duties as necessary and at any time. All positions at Accuity are at-will employment, and a position description is not a guarantee of a job or of job responsibilities.